Can’t Recharge without 2FA
Stuck in a loop where I can’t recharge without verifying my identity with an email, but the email never comes, or if it does it takes so long it’s invalid. Cant even talk to chat support without verifying. It’s been going on for months, sometimes it randomly works but I’m tired of working so hard to give them my money so I’ll probably just change providers. I’ve never had to verify to recharge with a provider before, and sometimes even when I do get through with the email they then want an SMS verification as well! 3FA!!
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Inflation
I don’t really see why the prices went up so high so quickly. Jumping on the inflation bandwagon.
The best
The best love my amysim
So easy!
For someone living overseas and returning back home often it’s so easy to turn the plan on and off as soon as I need it!!
So bad, not recommend
It's really bad and useless, I initially bought regular data but it couldn't be used, they said, because I was outside Australia, even though at that time I was still in Australia, then I returned to my country, bought roaming data but it still didn't work. I've also followed all the suggestion but it all didn't work.
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Two too many bugs
1) you have an existing account but are logged out. You go to sign up for a new eSIM, and enter your email. It detects you’re an existing customer, and forces the MFA as part of the sign in. However after clicking the link you are perpetually stuck in Pending (it is waiting for you to approve the MFA, but because you’re not signed in you can’t click approve)
2) you do ID verification but have a special character in your name (i.e. a hyphen -). They force a limited version of the keyboard for this field so you assume you have to enter your name without the hyphen. Doesn’t work and you fail verification and get warned you only have two tries left. You have to go to another app, write your name, then copy and paste it into the last name box to get it to work
App looks visually nice but this stuff needs to get sorted !
2) you do ID verification but have a special character in your name (i.e. a hyphen -). They force a limited version of the keyboard for this field so you assume you have to enter your name without the hyphen. Doesn’t work and you fail verification and get warned you only have two tries left. You have to go to another app, write your name, then copy and paste it into the last name box to get it to work
App looks visually nice but this stuff needs to get sorted !
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SIM
The eSIM doesn’t automatically reactivate even when you select it as your mobile SIM. The AI generated chat just takes you in circles.
Data and Usage
Best app and data ever
eSIM
This is the second SIM card I’ve purchased that I haven’t been able to activate on my phone. The first time, I spent two months trying to get it working, had to contact customer support multiple times, and eventually had to cancel my service. Now I’ve just purchased a second SIM card, and I’m experiencing the exact same issue again. This has been extremely frustrating and disappointing.
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Upgrade not wanted
I have four plans. They were upgraded. I didn’t want them upgraded to members of my family. Use virtually no data so it’s just a waste of money. I’ll be saying goodbye soon but for now I will stay but I will go in the next a few weeks. Shame, was happy with Amaysim but now I’m paying double what I was paying six months ago.
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Simple
Love the simplicity of Amaysim. Straight forward to use and a great price. Thanks.
One year plan ported and not working
I have purchased a one year plan and activated my eSIM . Your system shows it’s working and now phone is dead . Old network and new network not working .
Great value for money
Good network great customer service and awesome value for money
Cannot use
For a month I have tried to get the sim to work and still no luck this is a business number and I cannot use it
Awesome
Always easy to work with amaysim. Thanks
Ok
Ok
Zakria
Good Service
Is with Amaysim
I have been using mobile roaming in Scandinavia and it has been amazing such a benefit while looking for hotels, restaurants and generally getting around as well as staying in touch with family and friends at home.
Auto payment failure
Monthly payment unable to be process. Contacted help centre and was told all was ok with renewal and valid card details. No service when payment wasn’t processed. Had to reinstate on app.
Fine
Fairly easy sign up
