Hopeless
I put my CC details in 3 times. Would not accept. When I download the app. My husbands account continues to come up and it gives me no ability to change it to my account. I’d give zero for the app if I could. Hopeless
Arie
The best
Service
Really easy to use. Hassle free. No hidden agendas, great product.
cheers amaysim
great reception, simple app. ui could be better tho; more structured and aesthetic like telstra or everyday mobile.
would love to see more phone plans, especially at the crazy prices. maybe some deals and prizes as well, eh?
thanks amaysim, and keep up the great reception 👍
would love to see more phone plans, especially at the crazy prices. maybe some deals and prizes as well, eh?
thanks amaysim, and keep up the great reception 👍
unintuitive app, & unhappy with Amaysim
the shorter version
>>> unintuitive app (& repeated problems at each new sim activation),,,,
>>>, data blackouts (sort of like a "dark lottery),,,,,
>>>> new connection problems (& horrendous online "support")
- required internet connection for a new service which is pretty stupid, and its hard, they make it difficult. They should offer free internet only to their servers for just sign ups.
-Since they have been offering bigger data plans/ deals to users, their service sucks big time. i cant get data during peak times. it use to only be during some busy times during school holidays but now its extending into other periods and its getting worse. Greedy ,& offering more than they can supply ( because "hey, we have 5G", as if thats an excuse to just blindly and irresponsibly manage data by oversupply, as if is infinitely possible to offer more more more. -This is the last straw for me. This is a second service that I use for a second device and I have two or three Sims left and if it wasn't for my financial situation I would just throw the Sims in the bin (But I'm still on the fence on the weatherI will subject myself to this experience to complete the remaining Sims). the longer version; ive used Optus , Coles Mobile and Amaysim and Telatra mobile provider apps. While Telstra is an absolute abomination, i thought Amaysim wasnt too bad despite being unintuitive. Without going into the explanation of why and how, i get regular disposable sims and now after this latest failure or the app in my recent attempt for a new sim activation, i will NOT return to this optus mvmo (Which apparently is owned by NoOptUs (& no wonder) once my remaining 2 or 3 sims finish.
- Had to wait in que to contact them (chat / LLM is utterly useless when tried last year & wasn't even going to consider subjecting myself to their moron/ infantile LLM looping endlessly in futility)). On a Friday i was told i had to wait 1 to 3 business days for someone to check manually the photo of my drivers licence (its worked other times but now their app has thrown a fit). so they eventually activated the service, now the app doesnt work because its going into a stupid loop. i cant adjust the settings because their default settings suit their needs but not mine.
- This company used to be good before Optus bought them out and before they began to use overseas call centres...
>>> unintuitive app (& repeated problems at each new sim activation),,,,
>>>, data blackouts (sort of like a "dark lottery),,,,,
>>>> new connection problems (& horrendous online "support")
- required internet connection for a new service which is pretty stupid, and its hard, they make it difficult. They should offer free internet only to their servers for just sign ups.
-Since they have been offering bigger data plans/ deals to users, their service sucks big time. i cant get data during peak times. it use to only be during some busy times during school holidays but now its extending into other periods and its getting worse. Greedy ,& offering more than they can supply ( because "hey, we have 5G", as if thats an excuse to just blindly and irresponsibly manage data by oversupply, as if is infinitely possible to offer more more more. -This is the last straw for me. This is a second service that I use for a second device and I have two or three Sims left and if it wasn't for my financial situation I would just throw the Sims in the bin (But I'm still on the fence on the weatherI will subject myself to this experience to complete the remaining Sims). the longer version; ive used Optus , Coles Mobile and Amaysim and Telatra mobile provider apps. While Telstra is an absolute abomination, i thought Amaysim wasnt too bad despite being unintuitive. Without going into the explanation of why and how, i get regular disposable sims and now after this latest failure or the app in my recent attempt for a new sim activation, i will NOT return to this optus mvmo (Which apparently is owned by NoOptUs (& no wonder) once my remaining 2 or 3 sims finish.
- Had to wait in que to contact them (chat / LLM is utterly useless when tried last year & wasn't even going to consider subjecting myself to their moron/ infantile LLM looping endlessly in futility)). On a Friday i was told i had to wait 1 to 3 business days for someone to check manually the photo of my drivers licence (its worked other times but now their app has thrown a fit). so they eventually activated the service, now the app doesnt work because its going into a stupid loop. i cant adjust the settings because their default settings suit their needs but not mine.
- This company used to be good before Optus bought them out and before they began to use overseas call centres...
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Retry payment software with bugs
My monthly payment didn’t go through due to insufficient funds, so I got a message to let me know- up to here all as expected . The problem came that the payment retry option didn’t work; i clicked both from within the website and the app; it showed that it would be processed that day, however it didn’t. Then the following day i find myself in the street, and see that the payment was not attempted and without internet, phone etc, I cannot call or contact amaysim , so basically just a brick for a phone. Very annoyed; It is very disappointing that after 5+years as a loyal customer, the service is immediately cut off and with the retry payment software with bugs I got stuck
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Very good app
Love the app shoutout to Amaysim
Great
Been with amaysim a long time never let me down
Timings
This service should be provided 24/7. I had to wait whole night to shift my phone.
Worst service with worst functionality.
Worst options
5 Stars
It’s great to sit back and forget about running out of data. Well done Amaysim
Trapping with hidden fees and data limits
It’s a trap to get stuck with hidden fees and auto renew
A pain in the butt
It’s Spain in the butt being asked to write a review on mediocre service
EASY APP 2 USE
The app itself is so easy to use, very straightforward and I bet even my Mum could use it!! Great security features also which is a bonus….
VERY SLOW internet
Even I’m living in city still can’t connect the internet, kept breaking down
Fraud, cheaters, scammers
I purchased a PREPAID mobile sim, as I can’t afford every month otherwise I would of went post paid, so I activated the sim a month ago upon sign up i had already made sure that auto renew and auto top up was off, cause for some reason they need a credit to activate when it’s prepaid but two weeks on somehow ive managed to have gone through 200gb of data so I recharged it and once again in a week ive used all data again so I said im not renewing cause I don’t believe im using that much data and is being ripped off so then as im sitting here scrolling my Facebook a notification from my bank saying amaysim has taken out money i immediately called customer service and they said i should of turned off auto renew well what can I say after that? What I will say is stay clear of this company they are a bunch of lying thieving bunch of dogs
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Super slow internet
Lisa
Our roaming credit used up by telemarketers
Roaming packs look great and are useful but we appear to get charged when telemarketers call us. We never answer but our credit diminishes. Very frustrating.
Good job
Really good customer service by amaysim over the phone. Helping me to resolve my queries. Her name was Ceara I think. On 12/09/26.
Good service coverage
Good service coverage and great plan choice. Very easy to use app. No issues and have been a customer for years.
