Not that good
The app does not let you renew your plan if you select a lower amount plan that the one you currently have.
Outdated service
Only covers 4%of Australia.
Intentionally
Not bad in Lebanon
Too long…
The recharge for amaysim gives you quite a lot of data compared to Vodafone or Optus. On a $14 plan. Although the processing takes some time before you get it charged.
Poor coverage.
Slow internet speed. And very poor signal coverage
Excellent
Excellent
Lovely designed app
Absolutely love the design and interactivity elements on the app. I am a software developer myself. I think its very intuitive.
Scammers
Signed up for a prepaid sim which is made to sound like its a 1 off prepayment. They’ve been debiting money out of my account every month. I have also not switched on auto renewal, thats apparently automatic. Signing up is easy, no conversations required, its all self serve, when cancelling, have to chat to an agent.
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DO NOT Auto Renew!!
Hate the fact that auto renew is turned ON by default every time I renew the plan. They won’t retain the previous setting to disable it.
One bar
Sadly my service only provided me with 0-2 bars at my residence and drop outs and bad connection was a daily occurrence. My suggestion - anyone living in outer areas should reconsider or check coverage in their area , and not make the mistake that I did and assume that in 2026 all areas of Melbourne would have equal coverage . Clearly there has been no investment in infrastructure
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USE ANOTHER SERVICE
Tried to cancel a prepaid plan only to be pinged 100x times trying to take money from my account, even when I cancelled before the next payment cycle. I have followed all instructions and this company would still prefer to try and take money from my account than uphold an agreement….straight to ACCC.
Use anything else but amaysim! If I could give 0 stars I would
Use anything else but amaysim! If I could give 0 stars I would
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ROB
Absolutely fantastic to be onboard easily setup with layman’s thinking. A new exciting partnership has begun.
Rehsrds
Rehsrds
Not what was promised
The Number Link doesn’t work. Four hours of trying and endless discussions with support staff.
Very good app
Simple and useful
Hopeless
I put my CC details in 3 times. Would not accept. When I download the app. My husbands account continues to come up and it gives me no ability to change it to my account. I’d give zero for the app if I could. Hopeless
Arie
The best
Service
Really easy to use. Hassle free. No hidden agendas, great product.
cheers amaysim
great reception, simple app. ui could be better tho; more structured and aesthetic like telstra or everyday mobile.
would love to see more phone plans, especially at the crazy prices. maybe some deals and prizes as well, eh?
thanks amaysim, and keep up the great reception 👍
would love to see more phone plans, especially at the crazy prices. maybe some deals and prizes as well, eh?
thanks amaysim, and keep up the great reception 👍
unintuitive app, & unhappy with Amaysim
the shorter version
>>> unintuitive app (& repeated problems at each new sim activation),,,,
>>>, data blackouts (sort of like a "dark lottery),,,,,
>>>> new connection problems (& horrendous online "support")
- required internet connection for a new service which is pretty stupid, and its hard, they make it difficult. They should offer free internet only to their servers for just sign ups.
-Since they have been offering bigger data plans/ deals to users, their service sucks big time. i cant get data during peak times. it use to only be during some busy times during school holidays but now its extending into other periods and its getting worse. Greedy ,& offering more than they can supply ( because "hey, we have 5G", as if thats an excuse to just blindly and irresponsibly manage data by oversupply, as if is infinitely possible to offer more more more. -This is the last straw for me. This is a second service that I use for a second device and I have two or three Sims left and if it wasn't for my financial situation I would just throw the Sims in the bin (But I'm still on the fence on the weatherI will subject myself to this experience to complete the remaining Sims). the longer version; ive used Optus , Coles Mobile and Amaysim and Telatra mobile provider apps. While Telstra is an absolute abomination, i thought Amaysim wasnt too bad despite being unintuitive. Without going into the explanation of why and how, i get regular disposable sims and now after this latest failure or the app in my recent attempt for a new sim activation, i will NOT return to this optus mvmo (Which apparently is owned by NoOptUs (& no wonder) once my remaining 2 or 3 sims finish.
- Had to wait in que to contact them (chat / LLM is utterly useless when tried last year & wasn't even going to consider subjecting myself to their moron/ infantile LLM looping endlessly in futility)). On a Friday i was told i had to wait 1 to 3 business days for someone to check manually the photo of my drivers licence (its worked other times but now their app has thrown a fit). so they eventually activated the service, now the app doesnt work because its going into a stupid loop. i cant adjust the settings because their default settings suit their needs but not mine.
- This company used to be good before Optus bought them out and before they began to use overseas call centres...
>>> unintuitive app (& repeated problems at each new sim activation),,,,
>>>, data blackouts (sort of like a "dark lottery),,,,,
>>>> new connection problems (& horrendous online "support")
- required internet connection for a new service which is pretty stupid, and its hard, they make it difficult. They should offer free internet only to their servers for just sign ups.
-Since they have been offering bigger data plans/ deals to users, their service sucks big time. i cant get data during peak times. it use to only be during some busy times during school holidays but now its extending into other periods and its getting worse. Greedy ,& offering more than they can supply ( because "hey, we have 5G", as if thats an excuse to just blindly and irresponsibly manage data by oversupply, as if is infinitely possible to offer more more more. -This is the last straw for me. This is a second service that I use for a second device and I have two or three Sims left and if it wasn't for my financial situation I would just throw the Sims in the bin (But I'm still on the fence on the weatherI will subject myself to this experience to complete the remaining Sims). the longer version; ive used Optus , Coles Mobile and Amaysim and Telatra mobile provider apps. While Telstra is an absolute abomination, i thought Amaysim wasnt too bad despite being unintuitive. Without going into the explanation of why and how, i get regular disposable sims and now after this latest failure or the app in my recent attempt for a new sim activation, i will NOT return to this optus mvmo (Which apparently is owned by NoOptUs (& no wonder) once my remaining 2 or 3 sims finish.
- Had to wait in que to contact them (chat / LLM is utterly useless when tried last year & wasn't even going to consider subjecting myself to their moron/ infantile LLM looping endlessly in futility)). On a Friday i was told i had to wait 1 to 3 business days for someone to check manually the photo of my drivers licence (its worked other times but now their app has thrown a fit). so they eventually activated the service, now the app doesnt work because its going into a stupid loop. i cant adjust the settings because their default settings suit their needs but not mine.
- This company used to be good before Optus bought them out and before they began to use overseas call centres...
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Retry payment software with bugs
My monthly payment didn’t go through due to insufficient funds, so I got a message to let me know- up to here all as expected . The problem came that the payment retry option didn’t work; i clicked both from within the website and the app; it showed that it would be processed that day, however it didn’t. Then the following day i find myself in the street, and see that the payment was not attempted and without internet, phone etc, I cannot call or contact amaysim , so basically just a brick for a phone. Very annoyed; It is very disappointing that after 5+years as a loyal customer, the service is immediately cut off and with the retry payment software with bugs I got stuck
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