amaysim vs Service NSW
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
amaysim
Manage your amaysim mobile and NBN Home Internet services with ease. This app allows you to set up SIMs, activate services, check balances, top up data, and switch plans. It provides a simple and fun way to handle all your amaysim account needs.
- Transfer mobile number
- Set up SIM/eSIM plans
- Activate NBN Home Internet
- Check mobile balance
- Manage NBN service
- Top up data/credit
- Switch plans
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The amaysim app is your one stop app for all things amaysim – from getting started with your SIM or eSIM to activating NBN® Home Internet, and much more. Join 1.5 million happy amaysim customers and download the app to make managing your account simple, seamless and (dare we say it) fun! - Transfer your mobile number - Set up your SIM plan - Activate your NBN Home Internet service - Check your mobile balance - Manage your NBN service - Update your personal and payment details - Top up your data or credit - Switch your plan at any time - View your data usage and payment history - Get quick answers to your questions - Manage and customise call waiting, voicemail and roaming and more The amaysim app is free and can be used even if you've run out of data, but download charges do apply for downloading from the App Store. When using the app overseas international roaming charges will also apply.
Service NSW
Access essential government services and digital credentials securely. Manage driver licenses, competency cards, and more. Features quick QR code check-ins, fine payments, and access to important health information.
- Digital driver license
- QR code check-in
- View and pay fines
- Access competency cards
- Verify digital licenses
- COVID-19 and Flu information
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The official Service NSW app, making it easier to access government services. Some 5 star reviews: • “I highly recommend it as it is very convenient to have all this information at one’s fingertips” - AM • “Absolutely amazing! Easy to install, shows demerit points and fines, and displays your licence securely” – DB Access the following digital licences and credentials, with more to come: • Driver Licence • RSA/RCG Competency Card • Working with Children Check • Recreational Fishing Licence • Boat Driver Licence • Seniors card • Trade Licences Apply for and use vouchers: • Active and Creative Kids QR Code Check-in • Quick, contactless check in • Point your device camera at a Service NSW QR Code to get started • Save your details for a faster check in next time Useful tools and services: • Verify a Digital Driver Licence via our licence checker • Check or renew a registration • Sign into licensed venues • COVID-19 and Flu information • Set up for multi-factor authentication Fines and demerits: • View and pay your traffic fines • View your demerits Tell us what you think: • Help us help you! We’re always working on a better, stronger, faster app • Share what you’d like to see in the app: we use your feedback to continuously improve the app experience
Screenshots
Verdict
amaysim and Service NSW both sit at 4.7 stars, but that hides the real split: 53% of amaysim's written reviews are positive against 31% of Service NSW's. On price, rating, ratings volume and update cadence there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.7 for amaysim against 4.6 for Service NSW. Both are backed by a comparable volume of ratings — 732 and 568 respectively. Written reviews are what separate them: 53% of amaysim's written reviews are positive against 31% of Service NSW's.
amaysim ships an update every 4 weeks, Service NSW fortnightly. The most recent releases landed on September 24, 2026 and September 22, 2026 respectively.
| Parameter | amaysim | Service NSW |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (732 ratings) — better | 4.6 (568 ratings) |
| Positive reviews | 53.5% of reviews — better | 31.3% of reviews |
| Number of ratings | 732 — better | 568 |
| Update frequency | Every 4 weeks | Fortnightly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 15.0 — better | 15.5 |
| Further details — not scored | ||
| Size | 83 MB | 154 MB |
| Age rating | 4+ | 4+ |
| Developer | amaysim Mobile Pty Ltd | Service NSW |
Customer experience
amaysim
Service NSW
User reviews
amaysim
From 732 App Store ratingsWhat we love
- 🚀 Great service and value
- 👍 Flexible and easy to use
- 💯 Affordable plans
- 🌟 Excellent customer service
- 🌍 Reliable international roaming
Room to improve
- 🐛 Occasional technical issues
- 🤔 Confusing plan changes
- ⚠️ Unreliable coverage in some areas
- 💳 Billing and payment problems
- 🕰️ Slow customer support response times
Service NSW
From 568 App Store ratingsWhat we love
- 🚀 Easy to use
- 🚀 Convenient digital credentials
- 🚀 Quick rego renewal
- 👍 Excellent customer service
- 👍 Improving user experience
Room to improve
- 🐛 Frequent crashes and errors
- 🐛 Unreliable data loading
- 🐛 Difficult to navigate
- 🐛 Inconsistent functionality
- 🐛 Buggy multi-factor authentication
Bugs and requests
amaysim
Reported bugs
3 issues- App crashes during plan changes
- Inability to update payment details
- Inconsistent data usage tracking
Requested features
4 requests- Apple Watch support
- More transparent account management
- Improved in-app notifications
- Easier plan upgrade/downgrade process
Service NSW
Reported bugs
5 issues- Unable to load personal details
- Inconsistent registration display
- Trouble adding licenses and credentials
- Repeated login issues
- Unreliable COVID-19 exposure notifications
Requested features
6 requests- Add search functionality
- Improve digital license management
- Streamline credential linking process
- Enhance COVID-19 check-in features
- Integrate with other government services
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- Provide better notifications and alerts
In-app purchases
amaysim
No in-app purchases
Service NSW
No in-app purchases
