amaysim vs My Optus
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
amaysim
Manage your amaysim mobile and NBN Home Internet services with ease. This app allows you to set up SIMs, activate services, check balances, top up data, and switch plans. It provides a simple and fun way to handle all your amaysim account needs.
- Transfer mobile number
- Set up SIM/eSIM plans
- Activate NBN Home Internet
- Check mobile balance
- Manage NBN service
- Top up data/credit
- Switch plans
Read full descriptionHide full description
The amaysim app is your one stop app for all things amaysim – from getting started with your SIM or eSIM to activating NBN® Home Internet, and much more. Join 1.5 million happy amaysim customers and download the app to make managing your account simple, seamless and (dare we say it) fun! - Transfer your mobile number - Set up your SIM plan - Activate your NBN Home Internet service - Check your mobile balance - Manage your NBN service - Update your personal and payment details - Top up your data or credit - Switch your plan at any time - View your data usage and payment history - Get quick answers to your questions - Manage and customise call waiting, voicemail and roaming and more The amaysim app is free and can be used even if you've run out of data, but download charges do apply for downloading from the App Store. When using the app overseas international roaming charges will also apply.
My Optus
Easily manage all your services, view subscriptions, and shop for new deals. Get 24/7 support and make secure payments. Even non-customers can explore network offerings and deals.
- Manage services
- View subscriptions
- Shop for deals
- 24/7 messaging support
- Secure payments
Read full descriptionHide full description
The My Optus App is the easiest way for customers to manage all of their services, and get support when you need it. * SubHub View your Subhub active subscriptions plus other subscriptions you could be saving on when you bundle with Optus * Shopping experience Making it even easier to shop and buy with us * Messaging Access 24/7 support at your fingertips * Payments made easier Make fast, secure and easy payments * Not an Optus customer? You can still download My Optus App to experience the Optus network and shop our latest deals Help & Support: https://optus.com.au/support Optus Privacy Policy: https://www.optus.com.au/about/legal/privacy
Screenshots
Verdict
The clearest difference is review sentiment: amaysim at 53% against My Optus's 21%. amaysim also leads on rating (4.7 vs 4.5). On price, ratings volume, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
amaysim holds the better App Store score, 4.7 against 4.5. Both are backed by a comparable volume of ratings — 732 and 1.1K respectively. Written reviews point the same way: 53% of amaysim's written reviews are positive against 21% of My Optus's.
amaysim ships an update every 4 weeks, My Optus every 3 weeks. The most recent releases landed on September 24, 2026 and September 23, 2026 respectively.
| Parameter | amaysim | My Optus |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (732 ratings) — better | 4.5 (1.1K ratings) |
| Positive reviews | 53.5% of reviews — better | 21.5% of reviews |
| Number of ratings | 732 | 1.1K — better |
| Update frequency | Every 4 weeks | Every 3 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.0 | 15.0 |
| Further details — not scored | ||
| Size | 83 MB | 159 MB |
| Age rating | 4+ | 4+ |
| Developer | amaysim Mobile Pty Ltd | Optus Mobile |
Customer experience
amaysim
My Optus
User reviews
amaysim
From 732 App Store ratingsWhat we love
- 🚀 Great service and value
- 👍 Flexible and easy to use
- 💯 Affordable plans
- 🌟 Excellent customer service
- 🌍 Reliable international roaming
Room to improve
- 🐛 Occasional technical issues
- 🤔 Confusing plan changes
- ⚠️ Unreliable coverage in some areas
- 💳 Billing and payment problems
- 🕰️ Slow customer support response times
My Optus
From 1.1K App Store ratingsWhat we love
- 👍 Good service and customer support
- 🚀 Easy to use app
- 💡 Useful data donation feature
Room to improve
- 🐛 Frequent app crashes and technical issues
- ⚠️ Unreliable network coverage and internet speeds
- 🤖 Poor in-app customer support and communication
- 💰 Expensive plans and hidden fees
- 🔒 Security and privacy concerns after data breaches
Bugs and requests
amaysim
Reported bugs
3 issues- App crashes during plan changes
- Inability to update payment details
- Inconsistent data usage tracking
Requested features
4 requests- Apple Watch support
- More transparent account management
- Improved in-app notifications
- Easier plan upgrade/downgrade process
My Optus
Reported bugs
3 issues- Login issues and inability to access account details
- Inconsistent data tracking and usage reporting
- Inability to complete basic tasks like bill payments
Requested features
4 requests- Add dark mode option
- Improve app stability and reliability
- Provide better transparency on data usage and billing
- Enhance customer service and support channels
In-app purchases
amaysim
No in-app purchases
My Optus
No in-app purchases
