amaysim vs My Telstra
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
amaysim
Manage your amaysim mobile and NBN Home Internet services with ease. This app allows you to set up SIMs, activate services, check balances, top up data, and switch plans. It provides a simple and fun way to handle all your amaysim account needs.
- Transfer mobile number
- Set up SIM/eSIM plans
- Activate NBN Home Internet
- Check mobile balance
- Manage NBN service
- Top up data/credit
- Switch plans
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The amaysim app is your one stop app for all things amaysim – from getting started with your SIM or eSIM to activating NBN® Home Internet, and much more. Join 1.5 million happy amaysim customers and download the app to make managing your account simple, seamless and (dare we say it) fun! - Transfer your mobile number - Set up your SIM plan - Activate your NBN Home Internet service - Check your mobile balance - Manage your NBN service - Update your personal and payment details - Top up your data or credit - Switch your plan at any time - View your data usage and payment history - Get quick answers to your questions - Manage and customise call waiting, voicemail and roaming and more The amaysim app is free and can be used even if you've run out of data, but download charges do apply for downloading from the App Store. When using the app overseas international roaming charges will also apply.
My Telstra
Manage your Telstra services, track orders, and make payments easily. Get help, recharge your service, and check your internet speed. Access exclusive offers and shop for the latest tech.
- Message customer support
- Manage account details
- Track payments and services
- Recharge service and track usage
- Check internet speed and modem status
- Access Telstra Plus offers
- Shop for devices and accessories
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Tracking your order? Making a payment? Getting help? It’s quicker in the app. Get in touch • Just send us a message and you’ll be notified when we reply. Manage your account • Update personal details, track payments, manage your services and more. Recharge your service • Track your usage, turn on auto recharge, and get in control of your plan. Check your internet speed • Monitor outages, restart your modem and check your internet speed. Telstra Plus • Access exclusive offers and get rewarded just by making your payments on time. Shop the latest • From devices to accessories, shop the latest tech at your fingertips. Troubleshooting that actually works • With 98% of queries resolved in-app, you’re just a few taps away from getting on with your day.
Screenshots
Verdict
The clearest difference is review sentiment: amaysim at 53% against My Telstra's 21%. amaysim also leads on rating (4.7 vs 4.3) and iOS requirement (15.0 vs 17.0). On price, ratings volume, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
amaysim holds the better App Store score, 4.7 against 4.3. Both are backed by a comparable volume of ratings — 772 and 1.3K respectively. Written reviews point the same way: 53% of amaysim's written reviews are positive against 21% of My Telstra's.
amaysim ships an update every 4 weeks, My Telstra every 3 weeks. The most recent releases landed on November 1, 2026 and November 4, 2026 respectively.
| Parameter | amaysim | My Telstra |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (772 ratings) — better | 4.3 (1.3K ratings) |
| Positive reviews | 52.7% of reviews — better | 20.9% of reviews |
| Number of ratings | 772 | 1.3K — better |
| Update frequency | Every 4 weeks | Every 3 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPad |
| Requires iOS | 15.0 — better | 17.0 |
| Further details — not scored | ||
| Size | 84 MB | 307 MB |
| Age rating | 4+ | 4+ |
| Developer | amaysim Mobile Pty Ltd | Telstra Corporation Ltd |
Customer experience
amaysim
My Telstra
User reviews
amaysim
From 772 App Store ratingsWhat we love
- 🚀 Great service and value
- 👍 Flexible and easy to use
- 💯 Affordable plans
- 🌟 Excellent customer service
- 🌍 Reliable international roaming
Room to improve
- 🐛 Occasional technical issues
- 🤔 Confusing plan changes
- ⚠️ Unreliable coverage in some areas
- 💳 Billing and payment problems
- 🕰️ Slow customer support response times
My Telstra
From 1.3K App Store ratingsWhat we love
- 👍 Easy to use
- 🚀 Quick recharge
- 💡 Convenient account management
- 🔒 Secure payment options
- 👍 Excellent customer service
Room to improve
- 🐛 Frequent app crashes
- 🔍 Difficult to navigate
- 💸 Expensive data plans
- 🔌 Unreliable network coverage
- 🤖 Poor chatbot/AI support
Bugs and requests
amaysim
Reported bugs
3 issues- App crashes during plan changes
- Inability to update payment details
- Inconsistent data usage tracking
Requested features
4 requests- Apple Watch support
- More transparent account management
- Improved in-app notifications
- Easier plan upgrade/downgrade process
My Telstra
Reported bugs
5 issues- Payment issues and failed recharges
- Inaccurate data usage reporting
- Login and account management problems
- Compatibility issues with newer devices
- Outdated information and broken links
Requested features
5 requests- Ability to view detailed billing history
- Option to manage multiple accounts in one place
- Improved data usage tracking and alerts
- Seamless integration with other Telstra services
- More self-service options to avoid long wait times
In-app purchases
amaysim
No in-app purchases
My Telstra
No in-app purchases
