Fast
Best and fast services
Cost of living
Your recharge scheme and data to pricing is disgusting
Good honest
Great when kept up on payments
The worst experience
Cannot believe the difficulty we have every time we try and log in. What a disgraceful waste of our time. Fix it!!! It’s been years.
Hopeless service
Just because of network coverage in places where I live, I moved to Telstra. This port order is not complete event after 10 hours. These support and live chat people are saying “Just wait”. How hard it is to be without working phone.
I would never use again or recommend Telstra to anyone. At least Optus gives options when stuck. But this Telstra is hopeless. 😣😫
I would never use again or recommend Telstra to anyone. At least Optus gives options when stuck. But this Telstra is hopeless. 😣😫
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My I phone didn’t even arrive
I’m of aboriginal decent and this is how Telstra treats me! Locked me into a contract but never delivered the phone itself! Now I’m stuck on this contract!
TERRIBLE SERVICE
TERRIBLE SERVICE
Easy to recharge
Telstra app makes it very easy to recharge
Price gouging
Watched my recharged go from 28 dollars to 44 dollars in a few years. Terrible value
Takes my money
Stupid thing makes me spend money every month. Wouldn’t recommend.
Unit 74
Well done making it easy to use
Shah
The best network
Reliable
Good services
Complain and Dissatisfaction
Everything is great except the price for each prepaid plan compare to other broadband etc
No Phone overseas
Telstra let me down overseas. With no phone, no connection. Very bad service and experience
Troys Cabinet Restor
It’s too difficult to just look at my invoice breakdown. I got so many adverts on other things points new phones. You sent me a reminder 2 weeks in advance to pay my bill well let me see it easier as that’s what I was told I needed this app for as no paperwork invoice will be issued
Bad signal
I've had problems with my internet signal for months. That I work at the cdb but this is terrible
Worst App and Telstra Scamming Reward Points
Trying to claim tpoints for rewards but can’t sign into the app and get an error.. forget username, reset password, blah blah.. still doesn’t sign in.
Try the website.. oh, signs in just fine with the username and password. Go to redeem points and takes you back to the broken app?!
Chat help? Nope. Pointless cause can’t sign in lol absolute joke
Try the website.. oh, signs in just fine with the username and password. Go to redeem points and takes you back to the broken app?!
Chat help? Nope. Pointless cause can’t sign in lol absolute joke
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Appalling
Just email my bill, no need to sign in to pay bill . Absolutely appalling system.
If there was an alternative service provider I would be gone.
If there was an alternative service provider I would be gone.
New rewards suck
The usability of the app only interface even on an iPad is poor.
