Auto recharge dont work
Brought up a number of times no fix , sick of asking so leaving a bad review, updated system and still can not fix auto recharge
Won’t remember credit card details
I wish it would remember my credit card details.
It has saved an old, cancelled card but I have to re-enter my newer card details every time.
I click the “save card for future reference” type button every time but I still have to re-enter every time I recharge. Annoying
It has saved an old, cancelled card but I have to re-enter my newer card details every time.
I click the “save card for future reference” type button every time but I still have to re-enter every time I recharge. Annoying
Price above average
I am an aged pensioner the price is way too much . I d like assistance or discount
Great service
Made my transition to iPhone 18 very smooth 😁👍
Poor data plan
The data plans on the Telstra phone cards are very poor. Want data not phone or text
Huge headache
Can’t change payment method for a failing payment
Recharge
Quick quick what I want good job Telstra 🕺🏽
Pindoa
Very happy with Telstra.
Won’t update credit card details
I am sick of having to update my credit card details every month. The app doesn’t remember for next time!
Great app
Great app however since new update when clicking on Telstra plus at bottom, app crashes
Super helpful
The team member from Tweed city Adam was really helpful in explaining my new phone very polite professional
Ticket
Ks
Thanks
Another recharge, in a matter of 5 days . Considering I’m at work and only use my phone after work. Telstra taking the piss
Auto Recharge
Auto recharge is the most frustrating thing. Made a card your default for payment? Doesn’t matter, the payment will pulled from an old card anyway. Want to fix that? You can’t for 48 hours. Presumably so they can cancel off your roll over. Bad business.
Payments
Even though I request my card to be remembered I have to enter it every time. Very frustrating when I have multiple bills to pay.
Rip off
Trying to turn off my international day pass but it won’t let me!! I don’t need it and you keep charging me $10 a day!!!!
My Telstra
Do not get this app because most days Telstra it does not work anyway Internet always dropping so what’s the point of this app? Even if you put it on your phone? You won’t be able to do anything with it and if your Telstra Internet’s not working, you can’t even open this app up and it’s even worse on the mobile network so once again this is a warning. Do not waste your time and use this app because it makes no sense when the actual Wi-Fi Internet is not working. What’s the point of it?
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Clunky
This app is so clunky and frustrating to use, so difficult to navigate and manage payments, services, device contracts and to login to!!!
Not working
Not working
The worse app ever
The Telstra app is so ridiculously difficult to use it’s laughable. All I wanted was to pay my bill in my business account and I couldn’t believe how hard it was to do.
