John
Telstra nbn is rubish don't get it
Telstra service is rubish
Have to use my Optus mobile to get the internet despite paying Telstra for the top speed
Telstra service is rubish
Have to use my Optus mobile to get the internet despite paying Telstra for the top speed
Push marketing notifications galore
Can’t opt out unless you turn off all notifications for the app. Typical Telstra behaviour. 🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮
Overpriced
Overpriced and not satisfying
Too expensive
Too expensive
Why isn’t ApplePay an option ?
it’s 2026. The lack of skills of your tech engineers speaks volumes. Can’t wait to swap to another mobile company
Rip off auto billing for Roming
I am sick of being billed for the day plan for international roaming, even though I have everything switched off. I will be taking it further when I return from overseas.
Iain Pearson
I have been charge twice for roaming in Thailand. Twice an hour apart
Rip off
Bill jumped up by $20 with no extra services no explanation they just figured they’d smack it up
Expensive
My Telstra mobile has become far too expensive for me to justify it, if something isn’t done about it you will lose a valued customer. No ifs no butts, I will be quitting because I think you think it may bother me to pay out the remainder but of the mobile handset. You’ll only be kidding yourselves & you have two weeks to contact me before I leave.
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Credit price
Over priced
Telstra
This has been easy to navigate and no hassle. Thanks Telstra
Rubbish
It never remembers my credit card details which makes recharging inconvenient.
Getting too expensive
Constant increments, only 28 days expiry, no rollover data? Thinking of changing to more competitive telco. 😢
Miss Y
Credit expired. Trying to recharge using PayPal when no access to internet - no success. Left me in a very tricky situation due to no access to maps. Not first time recharge without access to internet and trying to pay using PayPal has been an issue. Would be great if this was fixed.
Frustrated
One of the worst apps in the smart phone era. Highly un-user friendly, complete rubbish. Business number keeps getting disconnected. 2 accounts set for automatic payment, but still get disconnected. App shows account in credit, bills show money owing. Stop sending me paper bills. I’ve filled out the email form several times now. Develop a decent app pls. Try a bit harder to provide a decent coherent modern service. Chat GPT could make a better app than yours in about 5 minutes. probably like many others, If it wasn’t for regional coverage would have changed to other provider many years ago.
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Camberwell Telstra
Owen was extremely helpful and very kind to me when I was having a problem with my email address. He went above and beyond to help me . Please thank him
Shocking service
Service is shocking. The way you can put up people’s phone bills is wrong.
Al
Great easy to navigate thank you
Stupid app
Useless app hard to find anything useful
A bit Janky
Your App is not very intuitive…
