felix mobile

felix mobile

Carbon neutral phone plans

42 ratings
235 reviews
Free

Details

Released
November 15, 2020
Updated
September 16, 2026

Features

felix mobile screenshot #1 for iPhone
felix mobile screenshot #2 for iPhone
felix mobile screenshot #3 for iPhone
felix mobile screenshot #4 for iPhone
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About

Get affordable, carbon-neutral mobile plans with no lock-in contracts. This app allows you to easily sign up, manage your plan, track data usage, and contribute to environmental initiatives by planting trees with every month of service.

โœ“Sign up for mobile plans
โœ“Activate with eSIM
โœ“Track data usage
โœ“Add international roaming
โœ“Live chat support
โœ“Track planted trees
โœ“Donate excess data
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What users say about felix mobile

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What's New in felix mobile

5.6.1.909

September 16, 2026

Finding help is now easier thanks to our upgraded Help Centre experience. We've also made checkout smoother, improved navigation, and refreshed parts of the app to keep things running sweet. Enjoying it? Leave us a review and let us know!

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User reviews

Wonโ€™t allow you to Choose Number!

If this is important to you, try another company. They absolutely do not let you choose any number. So you might end up with an unlucky number and have to buy another eSIM

Fix your id scanning

Great service until trying to replace my phone, obviously cannot reciece verification on my phone number when it isnt working. Felix terrible facial recognition wont match my ID. Likely due to forcing you to โ€œdo a bigger smileโ€ before it will accept the photo, when you are explicitly not allowed to smile in your ID photo. Now cannot contact anyone at all until they โ€œget back to me within 2 business days for a manual check; which was not easy to access either.
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Surprise surprise!!!

I ordered the SIM card using this email address and successfully received it. However, when I tried to activate the SIM card, I was required to sign in using the same email address that was used to place the order.

Since I could not access the account, I selected the โ€œForgot Passwordโ€ option, but I never received a password reset email, even after waiting more than an hour and checking all folders, including spam. When I contacted customer support, I was then told that no account exists with this email address.

If no account exists for the email address that was used to place the order, how was the SIM card order processed and delivered successfully in the first place?

This situation makes no sense and has been extremely frustrating, especially given the lack of support available to resolve the issue.
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Wow

How simple and quick was this. Had Iโ€™ve known about this before I would have left Telstra years ago.

Thanks FELIX

Great internet provider

I have been using Felix mobile for more than a year with the unlimited internet, so I donโ€™t have to worry anymore with internet I am using. Best choice

Developer apps

User experience

๐Ÿž

Reported Bugs

3 issues

Frequent app crashes and login problems

Bug

Billing and payment processing errors

Bug

Difficulties with eSIM activation and number porting

Bug
โœจ

Requested Features

3 requests

Ability to manage multiple accounts (e.g., family plan)

Feature

Expansion of network coverage, especially in regional areas

Feature

Improved customer support channels (phone, live chat)

Feature

FAQ

What does the felix mobile app do?

The felix mobile app allows you to sign up for affordable, carbon-neutral mobile plans, activate your service with an eSIM, track your data usage, and manage your account. You can also monitor your environmental impact by tracking the trees you've helped plant.

How much do felix mobile plans cost?

Plans start from $25 per month. The app allows you to choose your preferred plan and upgrade or downgrade as needed. There are no lock-in contracts, offering flexibility in your service.

Is the app compatible with my device?

The app is designed for mobile devices and allows for eSIM activation, which is supported by most modern smartphones. You can also order a physical SIM card if your device does not support eSIM. Specific compatibility details can be found on their website.

What are the key features of felix mobile?

Key features include affordable plans starting at $25/month, no lock-in contracts, carbon neutrality with trees planted for every month of service, eSIM activation, data usage tracking, international roaming options, and live chat support.

How does felix mobile contribute to the environment?

The company partners with One Tree Planted to plant one tree for every month you are a customer. They are also powered by 100% renewable electricity and are certified carbon neutral. You can even donate excess data to plant an extra tree.