Won’t allow you to Choose Number!
If this is important to you, try another company. They absolutely do not let you choose any number. So you might end up with an unlucky number and have to buy another eSIM
Fix your id scanning
Great service until trying to replace my phone, obviously cannot reciece verification on my phone number when it isnt working. Felix terrible facial recognition wont match my ID. Likely due to forcing you to “do a bigger smile” before it will accept the photo, when you are explicitly not allowed to smile in your ID photo. Now cannot contact anyone at all until they “get back to me within 2 business days for a manual check; which was not easy to access either.
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Surprise surprise!!!
I ordered the SIM card using this email address and successfully received it. However, when I tried to activate the SIM card, I was required to sign in using the same email address that was used to place the order.
Since I could not access the account, I selected the “Forgot Password” option, but I never received a password reset email, even after waiting more than an hour and checking all folders, including spam. When I contacted customer support, I was then told that no account exists with this email address.
If no account exists for the email address that was used to place the order, how was the SIM card order processed and delivered successfully in the first place?
This situation makes no sense and has been extremely frustrating, especially given the lack of support available to resolve the issue.
Since I could not access the account, I selected the “Forgot Password” option, but I never received a password reset email, even after waiting more than an hour and checking all folders, including spam. When I contacted customer support, I was then told that no account exists with this email address.
If no account exists for the email address that was used to place the order, how was the SIM card order processed and delivered successfully in the first place?
This situation makes no sense and has been extremely frustrating, especially given the lack of support available to resolve the issue.
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Wow
How simple and quick was this. Had I’ve known about this before I would have left Telstra years ago.
Thanks FELIX
Thanks FELIX
Great internet provider
I have been using Felix mobile for more than a year with the unlimited internet, so I don’t have to worry anymore with internet I am using. Best choice
Felix is Amazing
I have found the best mobile company. The cost is the best and since being with Felix Affordability is what makes this company stand out above the rest. Also they plant a tree EVERYTIME you top up, isn’t that fantastic. Make the good choice n change your mobile provider to FELIX who care about you and our planet.
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Scam
Basically a scam. Locked me out of my account and won’t help in anyway, stay away
BEST DATA PLAN THERE IS
Genuinely the best data plan I’ve ever discovered. I’ve been with Felix for a couple months now maybe even a year and it is the best switch I’ve ever had in my entire life. They make everything so easy and honestly do things that other data plans just don’t for example they give you two extra days of free data. If you don’t pay on time they constantly alert you to New things that are happening and let you know when things are changing they also give you reminders of payments so you’re not in for a surprise and you don’t forget not to mention they’re unlimited plan is easily the best data plan on the market
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Wow
How simple and quick was this. Had I’ve known about this before I would have left Telstra years ago.
Thanks FELIX
Thanks FELIX
Best provider
Highly recommended for sure 🔥🔥
Excellent value for money
Felix is awesome on the Vodafone network, unlimited data, and international roaming plus they have tree planting on your behalf for global projects including Australia👍
Felix Amazing
Connected to Felix over 2 years ago and can honestly say it’s an amazing telco, in more ways than one!!!
No reception
I contacted Felix once I moved homes, to let them know I wasn’t getting internet or any service.
They kept telling me everything seems to be working fine. It isn’t fine it isn’t working at all.
They kept telling me everything seems to be working fine. It isn’t fine it isn’t working at all.
You pay for what you get
Signed up for a data only plan. The app wouldn’t allow me to log in numerous times - and when it does - you can’t check your details or support. The only option is a MFA via a text to the number on the sim. Which I don’t use. Tried emailing a request but was told it had to be via the app. They just need to expand the service offering a bit and then I’d look at it again. Too much time and energy telling me about how many plants they’ve planted instead of focusing on the core task of providing a service.
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Pleased
A good service with plenty of help
the best
australian e sim amazing!!! best one and good for the earth
Three thumbs up 😉
I have been using felix for nearly 5 years, got my seeds/sim and have never been disappointed with the service!
From someone who relied on unlimited data, this has been an incredibly affordable resource for the people! Ive recommended it to everyone i know and laugh in the faces of people paying double or triple my monthly cost for capped plans that are not even noticeably quicker on DL/UL speed 😂😂
The only quirk i have with felix is the ios application UX, being on fortnightly pay and charged monthly, i find it useful to throw my loose change into my felix wallet each pay and stay a few months infront so im never without service, however i continually get buried in the selection menu remembering the file path for “Top up your wallet”
In a perfect world a customisable home screen for personalisation would be ideal oOoooorrrr a bit of a simplification of the wallet interface?? 🤷♂️
Otherwise if thats my only concern you guys are still telco rockstars! Thanks for being you!
From someone who relied on unlimited data, this has been an incredibly affordable resource for the people! Ive recommended it to everyone i know and laugh in the faces of people paying double or triple my monthly cost for capped plans that are not even noticeably quicker on DL/UL speed 😂😂
The only quirk i have with felix is the ios application UX, being on fortnightly pay and charged monthly, i find it useful to throw my loose change into my felix wallet each pay and stay a few months infront so im never without service, however i continually get buried in the selection menu remembering the file path for “Top up your wallet”
In a perfect world a customisable home screen for personalisation would be ideal oOoooorrrr a bit of a simplification of the wallet interface?? 🤷♂️
Otherwise if thats my only concern you guys are still telco rockstars! Thanks for being you!
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Simple easy and keeps you informed
I love Felix no surprise bills it tells you in advance and lets you pay in advance.🤙
Amazing app, Amazing speeds, and Incredible value
Felix as a whole needs to be commended as a service. Their plans are so well priced (especially their unlimited data plan), that I find myself immediately recommending them to all my friends looking for affordable data. Also their speeds are unbelievable. The fact that plans go up to 20mbps for the unlimited plan especially, is extremely impressive. The app is also beautiful, and very intuitive to use, and money goes directly into helping plant trees which is just an incredible thing to choose to invest into as a data company. I truely hope this company knows just how positive of an impact they are likely making on so many people, as affordable data plans is such an important thing to have during the middle of a cost of living crisis. So thank you to everyone involved in delivering these incredible services.
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Great Value
Great value, good coverage for central city areas, fast delivery of sim and easy to use.
Unfortunately, you can’t have multiple sims to the one account.
Most importantly, the environment gets some value by too unlike other companies.
Unfortunately, you can’t have multiple sims to the one account.
Most importantly, the environment gets some value by too unlike other companies.
