Dark Mode Icon
Felix mobile is great. The app is basically great. Two minor comments though.
When I put the app in a folder, I can see the tiny icon has a dark mode, but for some reason the full size icon doesn't switch to dark mode, even though the dark mode icon is quite nice!
Please fix this. It would be so nice to be able enjoy the app out on the main page and not in a folder.
Also, with FaceID enabled it would be nice to just have a Felix-branded splash page behind it, rather than the login text fields. It makes you think you're going to need to have to use a user/pass for a second before the Face ID kicks in. It's not pretty. A nice splash page would be pretty.
These are small quibbles. That's how great everything is on Felix. All you can possibly have are small quibbles.
Much love!
When I put the app in a folder, I can see the tiny icon has a dark mode, but for some reason the full size icon doesn't switch to dark mode, even though the dark mode icon is quite nice!
Please fix this. It would be so nice to be able enjoy the app out on the main page and not in a folder.
Also, with FaceID enabled it would be nice to just have a Felix-branded splash page behind it, rather than the login text fields. It makes you think you're going to need to have to use a user/pass for a second before the Face ID kicks in. It's not pretty. A nice splash page would be pretty.
These are small quibbles. That's how great everything is on Felix. All you can possibly have are small quibbles.
Much love!
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Response from developer
Hey Milorad, we're glad to hear you're loving felix! Thanks for those suggestions 😊
Great unlimited data
It’s so nice not having to worry about using data. $40 per month is a really good deal for unlimited data. Even when my scratchy nbn is acting up I can keep scrolling on socials on Felix without a worry about data usage. A lot of others state that customer support is slow which is sort of true but they were very helpful! It’s a really easy process to set up Felix and you probably will never need support at all. With eSIM your set up in 10 minutes.
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Response from developer
Thanks so much for the 5 stars, Poxyninjaidk! It doesn't get much better than unlimited data 😍 We'd love to feature your feedback in our marketing, like on our socials or website. If you're happy for us to do this, please just add a 👍 to the end of your review.
Felix
Amazing
Super Telco
Happy with the coverage in regional locations. Overseas data calls and sms are a big plus with the roll over feature.
Swift customer service but sometimes problematic mobile reception
Customer service - switching, connecting, onboarding, responsiveness and app UX - pretty good! Love the carbon footprint impact… keen to see real pictures of it though as I can’t help but be cynical (of companies in general when it comes to EsG commitments).
I have found the mobile reception and data network availability to be an issue sometimes. Where others I am with may have at least 3 bars of service, mine will be at 1 bar or SOS mode. These are in main metro, urban, areas.
I have found the mobile reception and data network availability to be an issue sometimes. Where others I am with may have at least 3 bars of service, mine will be at 1 bar or SOS mode. These are in main metro, urban, areas.
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The Best in Every Single Way
I can put money on the wallet and pay in advance! I left another company because of that so to find this cheap and extremely reliable provider I feel extremely lucky. Never had an issue with coverage and never had a single issue in the last year or so of using this company. If anything they have doubled since I first started using them
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Fantastic service
Have been with Felix for over 2 years. Best experience! Never had an issue when using in Australia but most importantly it allows you to keep your own number when you travel overseas to most countries so that your 2FA and PW are all accessible and family and friends know your number. Cost is minimal. I use $20 of data about every 3 weeks because you are mostly on wifi in hotels/trains etc. efficient, cheap and so easy to top up!
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Response from developer
We're glad to be a part of your travels, AstraReRo 😊✈️ Thanks for sharing your experience!
I ❤️ YOU FELIX - NEVER CHANGE!!!
Without FELIX, as a homeless person, I would never be able to do the work I do online with AI and Crypto - I use over 500gb a month easily, thus FELIX is a no-brainer - I HAVE BEEN IN LOVE WITH YOU SINCE YOUR INCEPTION FELIX — PLEASE NEVER CHANGE!! ❤️🔥❤️🔥❤️🔥❤️🔥❤️
Outages
I’ve been told to contact live support so I did. Annoyingly enough everytime you close the Felix app you have to re log in. So I go to do that, of course being logged out and it says trouble logging in. So I can’t even see the response of the live chat anymore because it won’t let me log in. Everywhere says no outages I’m not getting any help
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No service and can’t access my personal phone number
I got Felix a couple of years ago as a more affordable option and was happy with it and gladly recommend them to all my friends… until a couple of months ago when my service stopped working.. I have not been able to receive any help from customer service. There is no number to call and I am not even able to cancel my service and have my phone number back. I can no longer send or receive SMS of calls and it has had a huge impact on both my personal life and work life for the past two months. I have tried to cancel my service but I can’t even do that (because I can’t receive the one time password on SMS) very ver disappointing. Customer service have not been able to help.
It’s been an incredibly frustrating experience! Because of that I can not recommend this to anyone.
It’s been an incredibly frustrating experience! Because of that I can not recommend this to anyone.
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Response from developer
We understand how important your mobile number is and we'll absolutely make sure this is sorted for you! Please DM us on Facebook or Instagram if you can, or reach back out via the felix app or website and mention this review.
Great
Solid app and great service.
Meh
Cheap but bad.
Very poor connection
I am a customer from Sydney i recently took the unlimited plan but the internet barely works there a connection issue most of the time and most pages sont even load properly really not recommended 👎
I’d give one star reviews due to terrible loading time
You guys are good. Don’t get me wrong. I appreciate the limited data part called the text but I don’t appreciate when it takes longer than one second to load. It should not take longer than that. It’s 2026.
Good app
Solid app, easy to use
Worst Service in Aus
The quality of your service makes a man wanna hurt himself. Why is it so dang tough to load an app? Why can’t I make phone calls? Oh yeah that’s right your customer service is awful, it’s a crime against humanity.
Great app
Good app I can do everything I need to.
Simple yet slow
I like the simple user interface but sometimes it feels as if the app takes too long to open
5 stars ⭐️⭐️⭐️⭐️⭐️
Cheap reliable hands down best provider easy to communicate with and I’ve recommended 5 pers to use it and they all do. Won’t be changing any time soon…. It’s been 6 years now!
It’s cheap for a reason
Please read the bad reviews online before you consider switching here. The bad reviews are right. The price is low for a reason. There is absolutely no adequate customer service and technical support you can speak with. If you have issues with your service you are left in the lurch and not assisted. I left after putting up with two days of being unable to make calls after switching to Felix. There’s a reason other providers cost more… their technical support and customer service trumps these guys in spades.
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