felix mobile User Reviews

felix mobile
felix mobile
Vodafone Hutchison Australia

Customer Experience

Positive experience50.0% of reviews
Neutral2.6% of reviews
Negative experience47.4% of reviews

~ Based on 230 written reviews from the US App Store.

What users say about felix mobile

Is felix mobile Safe?

felix mobile appears mostly safe based on user ratings. AppsHunter Safety Score for felix mobile is 82/100.

This assessment is based on 39 user ratings, with an App Store average of 4.4/5.

Safety Analysis

84.6% of ratings point to a safe experience
0.0% of ratings suggest some concerns
15.4% of ratings point to a risky experience

~ Based on 39 App Store ratings for felix mobile.

Is felix mobile Legit?

felix mobile appears to be a legitimate app. AppsHunter Legitimacy Score for felix mobile is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Felix is Amazing

I have found the best mobile company. The cost is the best and since being with Felix Affordability is what makes this company stand out above the rest. Also they plant a tree EVERYTIME you top up, isn’t that fantastic. Make the good choice n change your mobile provider to FELIX who care about you and our planet.
Show more

Scam

Basically a scam. Locked me out of my account and won’t help in anyway, stay away

BEST DATA PLAN THERE IS

Genuinely the best data plan I’ve ever discovered. I’ve been with Felix for a couple months now maybe even a year and it is the best switch I’ve ever had in my entire life. They make everything so easy and honestly do things that other data plans just don’t for example they give you two extra days of free data. If you don’t pay on time they constantly alert you to New things that are happening and let you know when things are changing they also give you reminders of payments so you’re not in for a surprise and you don’t forget not to mention they’re unlimited plan is easily the best data plan on the market
Show more

Wow

How simple and quick was this. Had I’ve known about this before I would have left Telstra years ago.

Thanks FELIX

Best provider

Highly recommended for sure 🔥🔥

Excellent value for money

Felix is awesome on the Vodafone network, unlimited data, and international roaming plus they have tree planting on your behalf for global projects including Australia👍

Felix Amazing

Connected to Felix over 2 years ago and can honestly say it’s an amazing telco, in more ways than one!!!

No reception

I contacted Felix once I moved homes, to let them know I wasn’t getting internet or any service.
They kept telling me everything seems to be working fine. It isn’t fine it isn’t working at all.

You pay for what you get

Signed up for a data only plan. The app wouldn’t allow me to log in numerous times - and when it does - you can’t check your details or support. The only option is a MFA via a text to the number on the sim. Which I don’t use. Tried emailing a request but was told it had to be via the app. They just need to expand the service offering a bit and then I’d look at it again. Too much time and energy telling me about how many plants they’ve planted instead of focusing on the core task of providing a service.
Show more

Pleased

A good service with plenty of help

the best

australian e sim amazing!!! best one and good for the earth

Three thumbs up 😉

I have been using felix for nearly 5 years, got my seeds/sim and have never been disappointed with the service!

From someone who relied on unlimited data, this has been an incredibly affordable resource for the people! Ive recommended it to everyone i know and laugh in the faces of people paying double or triple my monthly cost for capped plans that are not even noticeably quicker on DL/UL speed 😂😂

The only quirk i have with felix is the ios application UX, being on fortnightly pay and charged monthly, i find it useful to throw my loose change into my felix wallet each pay and stay a few months infront so im never without service, however i continually get buried in the selection menu remembering the file path for “Top up your wallet”

In a perfect world a customisable home screen for personalisation would be ideal oOoooorrrr a bit of a simplification of the wallet interface?? 🤷‍♂️

Otherwise if thats my only concern you guys are still telco rockstars! Thanks for being you!
Show more

Simple easy and keeps you informed

I love Felix no surprise bills it tells you in advance and lets you pay in advance.🤙

Amazing app, Amazing speeds, and Incredible value

Felix as a whole needs to be commended as a service. Their plans are so well priced (especially their unlimited data plan), that I find myself immediately recommending them to all my friends looking for affordable data. Also their speeds are unbelievable. The fact that plans go up to 20mbps for the unlimited plan especially, is extremely impressive. The app is also beautiful, and very intuitive to use, and money goes directly into helping plant trees which is just an incredible thing to choose to invest into as a data company. I truely hope this company knows just how positive of an impact they are likely making on so many people, as affordable data plans is such an important thing to have during the middle of a cost of living crisis. So thank you to everyone involved in delivering these incredible services.
Show more

Great Value

Great value, good coverage for central city areas, fast delivery of sim and easy to use.
Unfortunately, you can’t have multiple sims to the one account.
Most importantly, the environment gets some value by too unlike other companies.

Net speed is pretty bad at hoppers crossing

Not satisfied with the net speed

Its been 13 days and no internet yet

Worst customer service I have ever received. Tried to order an e-sim 13 days ago and their ID check takes forever or denies my identity. When it approves my identity it only gives you 1h window time to activate the services which is the most inconveniente since people work and all of that…

Scammers are growing up and Felix is the leader of this group

What a joke of a technology that has been proven to have a negative effect on the Felix scam in the internet today and what a terrible than the Felix is the fact that masks disproportionately impact people who are don’t know how to get the right answer from this bullying and abuse behavior that has been shown in the way the reason why I still use this ancient technology and internet service is the way I am going to finalize my own statement about the situation and I need to prove it that I have to deal with this dark issue in our lovely country and dear government staff should be better managers of the quality of life and the lifestyle as a result and unfortunately I got just deny the truth and bullying of the Felix company which is the ugliest thing ever I have ever seen in my opinion and in any dispute with the quality of service with this unfortunate situation and unwilling response and humiliating the way it is the truth and sad thing Felix quickly offered the meaningless money and never fix the problem and provided the horrible service to punish the customer who opened the complaint it’s difficult to understand Felix and Vodafone are not scammers
Show more

Best esim app ever

Genuinely never had any issues. Every possible issue is resolved in seconds, the people you can chat to are polite and nice, and I have never ever used a better app! THANK YOU FELIX 👍👍

Works well thankful!

Works most of the time when testing both Felix & Telstra side by side. Felix Esim and Telstra physical sim I’m so glad I tried it.