New password
I am giving up the only thing that goes in. My mail is redundant pieces of information so I just will go without I have needed to reset my password for times. I’m not saving it. I am typing it and clearly the accessibility is not 100% correct.
Did you test the app on an iOS device or just designed it thinking it would work? Not perfect not interested
Did you test the app on an iOS device or just designed it thinking it would work? Not perfect not interested
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Doesn’t work
This app is so faulty. It wont allow me to link any services, it just asks for an SMS code and then when I enter one, the app bugs out and sends me back to the home screen. It’s been like this forever, I’ve tried uninstalling and reinstalling etc. The reviews are really low and it’s obviously an important app so why isn’t someone working on fixing it?
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Worked for me
Did the job, logged in with my Aus digital ID, was able to access ATO and Medicare. No issues.
Bad, really bad
Worst app ever……
THE WORST APP EVER
This stupid app doesn’t even work at all and I hate it
recent app update broke medicare
currently the app goes back to Medicare home screen during claim submission process if you go to different app to check details.
Need to choose sign in method
The app needs to allow you to select the method to sign in more easily. The ATO requires digital ID and it is set up but because a pin is set it defaults every time to that and so I can’t access my ATO service. Please add ‘sign in with digital id’ like you can on the web login otherwise the app is useless for all services.
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App changes
Changes to app have made it unable to be accessed on a iPhone 8
Doesn’t like iOS
Some of it works fine but when you get messages to check statement or read summaries, it either didn’t open the attachment or generates errors. Makes it hard to know whether you are getting money back or owed money without knowing what has been decided
So buggy
Tax payer money badly spent. So many bugs and errors and terrible interfaces. I work on IT and it’s hard to use. I cannot imagine less savvy people. Shocking design and security
Notifications don’t work
I opted to receive notifications from the ATO through the MyGov app, but it doesn’t notify you when there are inbox messages. I only opened the app when I received a notification about changing T&Cs, and saw there are multiple overdue messages in the inbox. Switching back to email notifications.
Very bad,
difficult to use
Authenticator app support is broken
Trying to add a authenticator app via the setup code is broken, and always says the app I use doesn’t support SHA256, even though I tried with Apple Passwords (iOS 27), 1Password and Authy. While passkey support is nice, not being able to reset ATO “strong” identity and use a trusted passkey is completely dumb, especially when myID resets the app state due to inactivity.
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Shame on you
What a sorry excuse for taxpayers dollars going on useless outdated apps linking grubberment services. They don’t load half the time and when they do it’s not just a simple straight forward navigation system,they throw a million different worthless “functions “ and security prompts that are useless too, hell I’d love someone to hack my account and pay my child support or tax, although it will take them all week because the app functions and help are completely worthless. May as well use a Temu app grubberment. Fin
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Useless
Absolutely pointless. Trying to enroll to Medicare and I send you round in circles of useless information with no end.
App keeps crashing
I keep trying to change my phone number details, but when i go and put my new number end and press send code, the app just freezes then crashes. So disappointed!!
Worst app that I will ever use
Never download this if you live in Australia either move or kill yourself before using this app
Never works
They make this app far too hard to sign in.
I haven’t been able to use any of these services for years.
For support you need to sign in.
I haven’t been able to use any of these services for years.
For support you need to sign in.
It’s stupid
After I have submitted all of my proof of identity I still need support to do a tax return. It’s ridiculous and not an efficient way to do my taxes.
Terrible app
The online website doesn’t work, half of the pages on the app don’t work. They couldn’t send me an email. All of the people saying this app was anywhere above a 1 star is lying. I would rate this app lower if I could. Whoever made this app should be ashamed of themselves.
