Terrible app
The online website doesn’t work, half of the pages on the app don’t work. They couldn’t send me an email. All of the people saying this app was anywhere above a 1 star is lying. I would rate this app lower if I could. Whoever made this app should be ashamed of themselves.
Useless
Nothing works properly, says im not connected to the internet, yet i can post this review??
Needs work
What’s the point of being informed of a receipt if you can’t view it from the app?
Nice and simple
The does exactly what it should with no fuss or confusion. If you are having issues with the app there is a good chance it is user error not app error. I advise get assistance from a 10yr old they will be able to show you where you have gone wrong.
Unworkable app
This app, like the ATO and MyId are in need of a great deal of work to make them suitable for use. It would be nice to be able to use them as needed without the frequent frustrations being experienced. Having to log in through a computer rather than one of these apps defeats their purpose entirely. From reading the comments under each app, it is reassuring to know, unfortunately, that I’m not the only one experiencing these frustrations. Surely there are capable app developers in the federal govt that can make these apps work as intended. I live in hope.
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Horrible login process
Such a ridiculously convoluted process to login to services. I am very tech savvy yet just wasted 30 minutes and still can’t figure out how to get into the ATO service
Unusable
Can’t login, can’t recieve notifications. Please sack whoever manages this app. Australian government should be ashamed
Trash web site
The app and the sign in process is ridiculously difficult. Most of the time I can sign in. Like any public service website it does not work and is overly complicated. I’m going back to physical cards.
Absolutely terrible
I have been using myGov and Centrelink online services for nearly 30 years, pretty much as soon as they came out. I have an engineering degree, a computer based major and all. And I am locked out of my account after the theft of my device, and I’ve been trying to get back in only to be looped between myid and myGov, told my username and password is incorrect after resetting them, and now no way to look at my FTB, adjust estimates, do my tax or see my kids immunisation records.
This is absolutely insane.
This is absolutely insane.
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Unreliable
The app mysteriously stops working at random. This seemed to occur more frequently when attempting to submit feedback or complaints about Service Australia. Given how government agencies are increasingly making it difficult for people to access face to face services, the quality of this app’s functionality is appalling and unacceptable.
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Good concept not working
The link to the ATO does not work. Hummmm. The ato does not appear to recognise the app when it works fine from a web site. There is work to be done.
I hate using all gov apps
Rubbish apps
'I dont think the words can describe how ridiculous'
'I dont think the words can describe how ridiculous' - my poor mum who has been trying to log in for weeks and it keeps going into a loop. There must have been 0 brain cells used when coding this app. I reckon I could flush the code for this app down the toilet and it would come out more effective. This a high stress inducer for many innocent civilians Australia wide. Please, if you have a heart for society, fix it!
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Username login failure
Multiple times my login fails due to glitch. To reset myGov removes my username login from their interface and I need to create a new acc plus relink services such as Medicare. Due to my disability this means paying a driver three times in the last two months tp transport me to Centrelink. At nearly $80 per hr, I’m appalled with the multiple fault. Either the app or cheap servers is the problem.
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Complicated login
Introducing a MyID app and myGov app then making it almost impossible to login. You need to login to one to login to the other but can’t login if you haven’t logged in. It’s classic government piece of …
Terrible
I’ve spent 12 months unable to make a claim. Firstly I tried a million times to set up the new myGov app, going in circles. Multiple phone calls and it turned out confirmation emails were being sent to an old email account I could no longer access and I had no way of being able to update my email. This was finally fixed my myID and I was finally able to set up a new myGov account. But now I cannot link my Medicare account. Everytime I try to enter my Medicare account details it shuts down mid-way before I can verify my bank account details. So now I’m going to have to waste another few hours trying to speak to someone and get help with this. This app is absolutely useless, frustrating and massively angry-making.
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Works great
Easy to use , fast and supports passkeys
Endless loading screens on login
Both the “Digital ID” and the “Use myGov detail” options for login get stuck of endless loading screens of death… 😖 My Digital ID works just fine, but the app can’t connect to it. Useless, going to uninstall
not working
always some parts dont work
it is been a long time that edit and update part for medicare not working
it is been a long time that edit and update part for medicare not working
Ms
The most useless and unusable app ever! What a joke you are Australian government
