Digital inequality and discrimination
The decision to only support phones with newer iOSs is disappointing and feels unfair to users who cannot afford to upgrade their devices regularly. Not everyone has the financial ability to purchase the latest phone, so restricting access based on device age can disproportionately exclude lower-income users. While updating technology is understandable, developers should consider supporting older devices for longer so affordability doesn’t become a barrier to accessing the app. Overall, the app risks contributing to the digital divide rather than providing an inclusive experience for all users.
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One star
Absolutely useless app. I’m trying to add my valid Victorian driver licence, entering the details exactly as they appear on the physical card, and the app simply says “Licence not found.” No useful explanation, no way to resolve the issue, and no proper support when something goes wrong. A government app should be reliable and actually help users when verification fails. Extremely frustrating and a complete waste of time.
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Weird
Why design an app app that calls up a web site then asks you to download the app to be able to geographically locate fuel outlets
Apple Watch
Sometimes I leave my phone at home and just rely on my Apple Watch. Please port to Apple Watch, or allow Seniors Card to use Apple Wallet.
Typical of Labor
I’ve had a Services Victoria since Covid. When the certificate was in the app. Haven’t logged in for a while. Tried to log in and says ‘doesn’t recognise my email’ . Okaaaay. This government really needs to go.
