Digital inequality and discrimination
The decision to only support phones with newer iOSs is disappointing and feels unfair to users who cannot afford to upgrade their devices regularly. Not everyone has the financial ability to purchase the latest phone, so restricting access based on device age can disproportionately exclude lower-income users. While updating technology is understandable, developers should consider supporting older devices for longer so affordability doesn’t become a barrier to accessing the app. Overall, the app risks contributing to the digital divide rather than providing an inclusive experience for all users.
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One star
Absolutely useless app. I’m trying to add my valid Victorian driver licence, entering the details exactly as they appear on the physical card, and the app simply says “Licence not found.” No useful explanation, no way to resolve the issue, and no proper support when something goes wrong. A government app should be reliable and actually help users when verification fails. Extremely frustrating and a complete waste of time.
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Weird
Why design an app app that calls up a web site then asks you to download the app to be able to geographically locate fuel outlets
Apple Watch
Sometimes I leave my phone at home and just rely on my Apple Watch. Please port to Apple Watch, or allow Seniors Card to use Apple Wallet.
Typical of Labor
I’ve had a Services Victoria since Covid. When the certificate was in the app. Haven’t logged in for a while. Tried to log in and says ‘doesn’t recognise my email’ . Okaaaay. This government really needs to go.
Data mining.
There are those who say that this app was developed by Palentir. Very concerning who this data is being collected by and who is using it possibly for unauthorised purposes.
Doesn’t work.
Servo Saver App. Can’t get it to work. Keeps telling me to download the app. I have. I even deleted the app and reinstalled. No surprise. More govt technology that over promises and under delivers.
What’s the point?
I use this as my primary ID since auspost keypass was retired. But the damn ID isn’t loading. What’s the point of a phone wallet ID if it’s not reliable?! I still have to carry my damn card just in case.
Logout message says “all data will be lost”
As the Logout message says “all data will be lost” which is a bit bizzare ! and implies the need to stay logged in, but you need to setup a PIN. It should also allow Face ID,
given the Account info contains personal data.
given the Account info contains personal data.
Poor app
Incredibly frustrating app. I tried to create a login to access the rego rebate. But the entire website keeps on crashing, and cannot get through the entire login set up. Each time it crashes, the email address I used to create an account gets blocked. I’ve used up all my email addresses, and still cannot get an account set up.
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Locked out from my self
Thank you inauthenticator
Lies
App says my phone is compatible but my phone is too old to upgrade to iOS 16.
Once again the government favour those with plenty of money who can afford new phones.
Once again the government favour those with plenty of money who can afford new phones.
hard to login in
Tried to login in via the app, as well as website. Both failed. The screen just frozen without any notice.
Trash
Absolute piece of a junk, lets you verify your drivers license and then cancels the verification because you don’t have a second id, idiotic piece of garbage
Fuel prices
Handy to have the fuel comparison information, click on the servo saver at the bottom of the app.
Great app
5/5
The fuel app
I have found that the fuel app does not show the brands I have selected I will stick with fuel map and petrol spy the both of them cover all brands that’s the only problem with it so far….
Pathetic
Digital drivers license stopped working -- right when I needed it. Cheers!
So unreliable!!
It’s really frustrating how unreliable this app is. It’s got all the right intentions but it just doesn’t work! I can’t even log in. The Authenticator feature just does not work. I followed the same process and it worked when set it up but didn’t work after. And the whole recovery code thing makes no sense. I get given a bunch of codes but asked to enter a code. Do I enter one of the codes or all of them? Tried both ways and problem persists. Services VIC, this is basic user experience design. The Services NSW app has more a rating of 4.6* with 208k reviews! You need to learn from them. So simple!!
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Could not get in
I could not get into the page
