Service Victoria User Reviews

Service Victoria
Service Victoria
Department of Premier and Cabinet

Customer Experience

Positive experience12.9% of reviews
Neutral8.8% of reviews
Negative experience78.2% of reviews

~ Based on 147 written reviews from the US App Store.

What users say

Is Service Victoria Safe?

Not enough ratings yet to assess Service Victoria.

Is Service Victoria Legit?

Service Victoria appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Service Victoria is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Doesn’t work.

Servo Saver App. Can’t get it to work. Keeps telling me to download the app. I have. I even deleted the app and reinstalled. No surprise. More govt technology that over promises and under delivers.

What’s the point?

I use this as my primary ID since auspost keypass was retired. But the damn ID isn’t loading. What’s the point of a phone wallet ID if it’s not reliable?! I still have to carry my damn card just in case.

Logout message says “all data will be lost”

As the Logout message says “all data will be lost” which is a bit bizzare ! and implies the need to stay logged in, but you need to setup a PIN. It should also allow Face ID,
given the Account info contains personal data.

Poor app

Incredibly frustrating app. I tried to create a login to access the rego rebate. But the entire website keeps on crashing, and cannot get through the entire login set up. Each time it crashes, the email address I used to create an account gets blocked. I’ve used up all my email addresses, and still cannot get an account set up.
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Locked out from my self

Thank you inauthenticator

Lies

App says my phone is compatible but my phone is too old to upgrade to iOS 16.

Once again the government favour those with plenty of money who can afford new phones.

hard to login in

Tried to login in via the app, as well as website. Both failed. The screen just frozen without any notice.

Trash

Absolute piece of a junk, lets you verify your drivers license and then cancels the verification because you don’t have a second id, idiotic piece of garbage

Fuel prices

Handy to have the fuel comparison information, click on the servo saver at the bottom of the app.

Great app

5/5

The fuel app

I have found that the fuel app does not show the brands I have selected I will stick with fuel map and petrol spy the both of them cover all brands that’s the only problem with it so far….

Pathetic

Digital drivers license stopped working -- right when I needed it. Cheers!

So unreliable!!

It’s really frustrating how unreliable this app is. It’s got all the right intentions but it just doesn’t work! I can’t even log in. The Authenticator feature just does not work. I followed the same process and it worked when set it up but didn’t work after. And the whole recovery code thing makes no sense. I get given a bunch of codes but asked to enter a code. Do I enter one of the codes or all of them? Tried both ways and problem persists. Services VIC, this is basic user experience design. The Services NSW app has more a rating of 4.6* with 208k reviews! You need to learn from them. So simple!!
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Could not get in

I could not get into the page

Fuel prices

I Click on the app, I go to find the best fuel prices near you and it tells me to down load the app ???

Login issue

I tried to login with saved password, it failed. I did reset my password and tried logging in with new password again it failed. Not sure if it is a bug or what. It is happening since a month. Initially I thought maybe issue is from my end. But it is still happening, I can’t login at all…

No good

Phone doesn’t have or will update to iOS 16 so it is useless to me

Are you joking

This must be one of the worst apps I’ve ever used, come vic gov you really have to do better than this, get rid of the three questions don’t need them, I installed this and 2 minutes later I was going in a loop, whoever designed this needs there head checked

App is good, logic is broken

The app is good, very well optimised. What isn’t good, is the fuel logic. Retailers can just set really high maximums and readjust their prices anywhere within. It should be like PetrolSpy that has a set price, not a max/min.

Andrew

Absolutely useless app for viewing petrol prices.never up to date