Unbelievable
I have only had my sim which I ported across since yesterday morning. I assumed everything was fine as I had 5G, could text and make calls. Unfortunately not the case. So far (it’s been over 30hrs) I have not been able to receive calls. I have contacted and emailed Aldi mobile support multiple times. All they can do is tell me to reset my phone, take the sim out and back in, but nothing else. From what I’ve been informed, it is a porting issue that needs to be reset, but Aldi mobile can’t seem to help. Then they tell me they’ll get a technician to call me. How?? I can’t receive calls!!!! In the end I asked if it were easier to buy another sim from a different provider and just get a refund from Aldi Mobile, to which I was told, “probably yes”. I’m am flabbergasted by what I’ve had to go through, just to try and get my incoming calls working.
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Missing data tracker info
Ok app - missing data tracker on how much balance data. Won’t be too difficult with this day and age of AI.
Update
Overall amazing however really quick to lose data so I changed to the unlimited call and message option which then stopped working before and after update. This is highly frustrating. Please fix it ,thanks.
Do not use!
The credit balance keeps shrinking even though I'm not using the phone at all. This is criminal. Don't use aldi mobile!
Putrid service
Aldi uses a very limited percentage of the Telstra service towers, too many black spots and slow performance. I changed back to Telstra and Aldi cancelled my plan before I had received my new sim leaving me stuck without internet and phone for 5 days! Offshore call center would not help.
DO NOT BE FOOLED BY THE CHEAP PLAN!!
DO NOT BE FOOLED BY THE CHEAP PLAN!!
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