EK Platinum User Reviews

Top reviews

Logins

The app doesn’t Use the Face ID nor let me access saved passwords

Very old and Buggy App

Keeps logging me out regardless of the „Keep me logged in“ tickbox. The App is unresponsive, unintuitive and of little use. The main part of showing the digital card at Partner outlets is as difficult as possible. Clearly no maintenance or effort is made on this App. The Website is easier to use and faster.
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The app doesn’t work

Seems developing this app is ignored.

Pathetic

Can’t believe how bad the app have been for so many years now

No Arabic Language

No Arabic Language

This app is spoiling the name of emirates airlines

90% of the time not opening in ios.

nightmare

It is a night mare to login and it keeps log you out . I can login to my bank account in much easier way . What is wrong with this application . Please please make it simpler it is just discount card nothing more .

Horrible App

App is impossible to use , shameful

Emirates Platinum

Terrible App. Very warped. Not at all user friendly
Doesn’t have any definitive pattern. Very frustrating

This app need to be fixed

As this application belongs to one of the biggest aviation industry it need to be more proffitional , kindly update the app and make it more easy

Location list should be only cities/emirates

Are u even reading reviews or care to change? Developers of this app are just shame on Emirates, while some teams are on top of burj khalifa making history for Emirates company, others at Emirates making a shame by how poor this app is👎

Old and out of date

None of the links work, can’t search for any offers.

App needs to be fixed!

The app doesn’t support wide screens and requires logging in without remembering the email and password. This is annoying!

App worse than website

This needs a rewrite. Great benefits for crew but app just doesn’t work.

NOT working!!!!

Could you please fix the app, not working at all 🤦🏼‍♀️ Thanks.

App does not work on phones

The app allows me to sign in but it shows no offers. It always shows the message “request timed out” whenever I search

Zero Star

The worst app in the store

App keeps searching

App keeps searching but does not give any results.

Update

Missing a lot of features

Unable to sign in

This app is very buggy. I cannot sign in on the app with the exact same sign-in details as the website online.