Room for improvements
Reliably connects to the stethoscope, but the UI could use several improvements. 1) I’m unable to export more than one record at a time (I want to track heart rate results over time). 2) I should be able to view the heart rate result without opening the recording under the selected patient. Please add this to the recording summary. 3) Tachycardia threshold should adjust based on age. 4) would be nice to save results without subscription. 5) if I accidentally click done before assigning, it’s gone forever. 6) no ability to add manual entry for logging purposes. 7) no ability to start a recording from the selected patient. Must record from the listen tab then select the patient.
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Surprisingly unhappy with this product
I purchased this stethoscope with some extra CME funds, and I was so excited to try it in my practice. To start with, as a pediatrician I was disappointed that they don’t have a stethoscope designed for smaller humans. That being said, I was still looking forward to trying the new stethoscope with the rhythm and murmur analysis. I tried it first on myself and it detected a fib. I repeated the exam multiple times with the same results. The following day I scheduled an appointment with the cardiologist who did an EKG which was normal. We followed that with a seven day Holter monitor, which was also normal. Ultimately this has cost over $1000 in medical bills unnecessarily. What it appears it was detecting was sinus arrhythmia. I understand that this device is not designed to be perfect but with my N of 1, it has been very imperfect. The cardiologist I saw had tried the stethoscope and was also not a fan. He stated that “it seems to present more questions than answers.”
When I went to cancel my membership, the app made it impossible. When I finally got to the point where I was able to cancel I received an error message. I reached out to the support team via email and received a message that the wait times were longer than expected. I will now likely be charged for a full membership, which is ridiculous. I find it disappointing that this company has made it so difficult to cancel a membership. It seems that they want people to forget that they have a membership and leave it on auto renew. I am disappointed with the device, the customer service, and the app functionality. I would not recommend this product.
When I went to cancel my membership, the app made it impossible. When I finally got to the point where I was able to cancel I received an error message. I reached out to the support team via email and received a message that the wait times were longer than expected. I will now likely be charged for a full membership, which is ridiculous. I find it disappointing that this company has made it so difficult to cancel a membership. It seems that they want people to forget that they have a membership and leave it on auto renew. I am disappointed with the device, the customer service, and the app functionality. I would not recommend this product.
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Useless
The sounds transmitted are very very poor
Erroneous charges!
DO NOT purchase this product and download the app! You will be billed $120 for a membership that you did not sign up for and you don’t need. There is no way to speak to a human on the customer service line. You can only email and they WILL NOT respond. Currently filing a report with the FTC for fraud. Stethoscope is packed and being returned. Super shady practice!!!!
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Wonderful tool
Great stethoscope, allows to hear the faintest sound, both cardiac and pulmonary.
