Don’t waste your time
What a ridiculous app. It just simply doesn’t work.
Every time I see my doctor, I beg them to dump this piece of junk App and get “My Chart”app! The answer that every customer hates it and wants them to change it!
Elation App notifies me of my doctors appointments, but it doesn’t even have the physician they text me about my appointment yet this same physician is not listed on my app chart!
The app is just a bad joke!
Don’t waste your time downloading it!
Every time I see my doctor, I beg them to dump this piece of junk App and get “My Chart”app! The answer that every customer hates it and wants them to change it!
Elation App notifies me of my doctors appointments, but it doesn’t even have the physician they text me about my appointment yet this same physician is not listed on my app chart!
The app is just a bad joke!
Don’t waste your time downloading it!
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Worthless
Unfortunately, this app is not useful to us. At the bare minimum, office messages should show up on the Home Screen. We should be able to access faxes(results). It doesn’t even show you the chronological record in the patient chart. It’s literally worthless to me.
Useless
You really can’t do anything of value in this app if you don’t need to scan in patient documents. You can’t view messages from another employee, can’t see anything other than basics (i.e. PMH) on a chart—no vitals, visit notes, etc., can’t refill scripts, can’t schedule appointments.
Lacking More Features then I can count!!!
I have to say that I am completely disappointed in this mobile app. The fact that you can’t view the schedules for the providers as an administrator for the office is sad. The inability to upload insurance cards or update information or pretty much do anything related to the patient other than send them a message (which you can’t even send them a attachment or document from the app). There is no backend administrative support on this app as in if I need to update an insurance card or update any type of demographics, I have to bust out my laptop and go on the web to do everything. What’s the point of an app that is pretty much read-only that doesn’t show anything of importance? Elation needs to get it together if they plan on moving forward into the next few years to be competitive.
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Disappointed
Although my clinicians find the templates to be fine, from a practice management perspective, your software platform is a disaster.
Poor functionality
The login is very cumbersome. For a short time it was a little better, being able to use face ID, now it’s worth than it was before the face ID!!! Cannot see the calendar / schedule. Cannot order tests or see results, and cannot even attach handouts to patient letters!
Functionality
I agree with the other reviews. I liked Square because I could view the appointment calendar anywhere! The fact that I can’t view my calendar in this app is a major downside. Highly recommend calendar integration.
No calendar
Lacking calendar or schedule view is a major flaw, and significantly reduces usefulness of this app.
Needs calendar functionality
I use elation everyday, and the sooner I get full calendar integration for the phone (app or browser) I’ll happily adjust my review to 5 stars. Please please please!!
Minimal Functionality
The app does the minimal functions of messaging, scanning and uploading documents and attacking patient profile photographs well and quite seamlessly. The reason that I give this app a one star ⭐️is because I would expect that a medical software (EHR) company would be able to develop a medical software (EHR) app that provides similar fictionality to that of the desktop version of the software. Helpful practitioner functionality would include: Rx refill, updating information in patient profile, ability to view at least the last visit notes, ordering labs or imaging. I hope Elation considers practitioner feedback and continues to improve and expand the functionality of the app.
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Very limited on iOS 12, wont open on iOS13
Should’ve been fixed for iOS13 by now. Wasn’t very useful to start with.
This app is useless
It would be great if I could refill a prescription or write a new script from my phone. When you away from the computer having an app handy is great. This one does nothing. So disappointing.
Very limited
Needs ability to refill or create new Rx at a minimum. Ability to create other orders or send staff messages would be a plus. That is the premise of an “App”. The portability function of a desktop program!
Great experience
As a MD that’s also a tech geek, it amazes me how outdated most EMRs are — and mobile support in EMRs as been nonexistent historically. Elation though is doing a great job bringing our field into the modern era. Elation Go still needs more features but it’s a beautiful, modern app that’s already helped me so much in my workflow. Document uploading especially is a godsend. Can’t wait to see what Elation adds next.
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Helpful uploader
It’s helpful to have our staff upload patient photos and documents into the charts.
It’s a start
Easy to view, but can’t do anything besides patient photos/scan documents. REALLY need to be able to refill or send new meds with this app!!!
Better than lugging around a laptop!
Provides an easier way of viewing patient information on my phone without having to take my laptop with me everywhere.
