Spruce: Medical Communication

Spruce: Medical Communication

HIPAA phone, text, video, fax

94K ratings
251 reviews
Free

Details

  • Released
  • Updated
  • February 26, 2016
  • August 6, 2026

Features

Spruce: Medical Communication screenshot #1 for iPhone
Spruce: Medical Communication screenshot #2 for iPhone
Spruce: Medical Communication screenshot #3 for iPhone
Spruce: Medical Communication screenshot #4 for iPhone
Spruce: Medical Communication screenshot #5 for iPhone
Spruce: Medical Communication screenshot #6 for iPhone
Spruce: Medical Communication screenshot #7 for iPhone
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About

This platform offers HIPAA-compliant communication tools for healthcare professionals and patients. It enables secure phone calls, texts, faxes, video chats, and messaging within a unified inbox. Features include team collaboration, telehealth, and automated communications to enhance clinical operations.

HIPAA-compliant communication
Secure phone, text, fax, video
Unified team inbox
Telehealth capabilities
Automated custom communications
Panel management tools
Team collaboration features
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What users say

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What's New in Spruce

4.5.8

August 6, 2026

This release includes the following lovingly crafted features: • UI and stability improvements –– Providers: thanks for sharing feedback, feature requests, and ideas in the Spruce Support channel. If you love Spruce, please take a moment to leave us a review or rating in the App Store — it helps others discover Spruce!

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Charts

Top Free

📉 45-3

Medical

This app dropped -3 positions in Medical chart.

Last updated on August 29, 2026.

User reviews

Therapist

Kendra is amazing

Me

It’s easy to use and type in what you want to say.

Works great

As a patient as well as a psychologist I find this to be the most stable and usable apps in this category

Mental Health and anxiety

Thank you all so much for helping me . I need guidance and mental health and my anxiety is so bad that most days I just shut down where I can’t eat, sleep , speak so fast that I don’t even know what I said . I need this guidance in my journey through life . Thank you for 2nd chances . So grateful .

No search function

Would be much better if it has a search function. So difficult to look back at convos and all you can do is scroll.

User experience

🐞

Reported Bugs

3 issues

Inability to delete or deactivate accounts

Bug

Inconsistent performance across devices

Bug

Delayed or missing message deliveries

Bug

Requested Features

4 requests

Improved organization of message threads

Feature

Ability to include multiple users in conversations

Feature

Enhanced accessibility features for visually impaired users

Feature

Seamless integration with other medical platforms

Feature

FAQ

What does Spruce do?

Spruce is a HIPAA-compliant platform designed for healthcare communication. It allows professionals to make calls, send texts, faxes, secure messages, and conduct video chats all from a single, secure application. It aims to streamline clinical operations and enhance team collaboration.

What are the key features for healthcare professionals?

Healthcare professionals can get new or transfer existing phone and fax numbers, utilize robust mobile and desktop apps, and benefit from built-in HIPAA compliance. Features include an advanced phone system with transcription, secure messaging and eFax, telehealth video calling, after-hours automation, panel management, and team collaboration tools.

Is Spruce free for patients?

Yes, Spruce is always free for patients. Patients can download the app to connect with their care team for secure messaging and telehealth. They can receive video calls, send and receive secure messages including photos, and get alerts for new activity.

How does Spruce ensure HIPAA compliance?

Spruce is built with compliance in mind, offering automatic HIPAA Business Associate Agreements (BAA), two-factor login security, SOC 2 auditing, and HITRUST certification. It also provides automatic audit logging for all communication activities, ensuring a secure environment for sensitive patient data.

What are the common use cases for Spruce?

Common use cases include facilitating secure patient intake and screening via adaptive clinical questionnaires, managing patient panels with advanced search and bulk messaging, and enabling seamless team collaboration through shared inboxes and internal notes. It also supports business phone functionality and automated custom communications for various needs.