Bad for business
This app meets barest of requirements for health tech. It seems like something that was developed years ago by first year engineers & never revised. It is terribly slow to load and does not have a place to access labs or records. If all you want is messaging and a place to hold your patient profile, this is it. Who doesn’t want access to labs and records? UX is important-I am considering leaving my Dr because this app makes communications and managing my care so difficult.
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Horrible
Not seamless. App is NOT the same as Elation website - it does not allow for multiple providers.
Poor functionality
Doesn’t allow for downloading lab reports or other documents. Tried the pdf file section but even that doesn’t work. I wish my doctor didn’t use this.
Almost useless
Much of the data from the website doesn’t show up in this app. It’s basically only good for messaging, booking appts, or checking your emergency contact info. Appt history isn’t available, diagnosis aren’t available, prescriptions aren’t available, essentially none of your profile info is available on the app. Also, my password manager seemed to render the login page unusable, as once the login info was automatically entered, the page “collapsed” into a thin line without a login button.
This is seriously one of the worst apps I’ve ever used.
This is seriously one of the worst apps I’ve ever used.
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Buggy app
App simply freezes after login





