BrainCancerPatient
Unconscionable
Four years of patients unable to login and access their own medical information? And nothing has changed. My husband has brain cancer and we have URGENT decisions to be made and cannot access his own MRI images. Which we could easily get from a different medical group when we lived in another state. But why am I even writing this because it’s the same story that people have been saying about this app for at least four years.
Four years of patients unable to login and access their own medical information? And nothing has changed. My husband has brain cancer and we have URGENT decisions to be made and cannot access his own MRI images. Which we could easily get from a different medical group when we lived in another state. But why am I even writing this because it’s the same story that people have been saying about this app for at least four years.
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Useless
It’s impossible to log in via the default actions. Once I re-registered as an alternative sign-in action, it couldn’t find my files. There’s no support here either. Useless.
Absolute Worst App
This is by far the absolutely worst app I have ever attempted to use. I say attempted, because it does not work & is like trying to navigate a maze that is impossible to get out of. Even something as simple as trying to log in is virtually impossible. It doesn’t even allow you to enter your date of birth manually. Which means you must scroll through the calendar forever until you can get to your DOB. And forget about accessing your X-rays. Every time I click on the image I need to view from my medical portal, the app either says, nothing found or pulls up a different option than what I requested. And even when I try to download that image, it doesn’t work. Shame on any medical facility that requires the use of this garbage app to access medical images.
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Incomplete
They show only 3 providers to pick from, so if your medical provider isn’t listed, then the app is of no use…except my ortho does use them.
App does not load
I have downloaded the app but after I sign in, no studies are found. They only load from a pc (desktop/laptop). Website is the worst on the iOS browsers. Do not recommend using app as nothing loads.
