User friendly
It is very easy to use and set up.
App
The app is great!
Medical Records Won’t Open and App Logs Me Out
The MyHealthONE app has become extremely frustrating to use. Every time I try to open a medical record, the app takes me to a page that just keeps circling as though the record is loading, but it rarely opens.
At the top of that page, I see the MyHealthONE icon with an “Open” button. This is crazy because I already have the app open. Most of the time, tapping “Open” does absolutely nothing. One time it redirected me to the App Store, where the MyHealthONE app was displayed, but tapping “open” there didn’t resolve the problem either.
Being able to consistently access medical records is one of the most important functions of a healthcare app. Right now, I’m unable to reliably access mine. This issue needs to be fixed.
At the top of that page, I see the MyHealthONE icon with an “Open” button. This is crazy because I already have the app open. Most of the time, tapping “Open” does absolutely nothing. One time it redirected me to the App Store, where the MyHealthONE app was displayed, but tapping “open” there didn’t resolve the problem either.
Being able to consistently access medical records is one of the most important functions of a healthcare app. Right now, I’m unable to reliably access mine. This issue needs to be fixed.
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Sending me into space!
I am trying to hospital’s portal, one where I’ve had several encounters this year. But the app is now sending me to the portal of a clinic I haven’t used in several years. I just need to check a couple of numbers on my recent hospital tests. I’ve been able to view them here as recently as a few weeks ago. Yes, I went back to the hospital web page and followed the link for their portal, just to make sure. Somewhere some wires are crossed.
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Patient Care
Except for 1 nighttime occurrence, I experienced the most professional and excellent care during my initial visit and throughout my
extended stay at both
Wesley Woodlawn and Wesley Main. The staff responded to every request with immediate resolution exhibiting a genuine care and concern. This was particularly true in the ICU unit. I cannot recall all the names, I particularly remember Kenna (Woodlawn); David, Austin, Adam—ICU Wesley Main. Gwen, PA Wesley Main. Vern..CNA…Wesley Main.
What can I say about Drs Khicha and Elmassory and their related teams except Amazingly Priceless.
extended stay at both
Wesley Woodlawn and Wesley Main. The staff responded to every request with immediate resolution exhibiting a genuine care and concern. This was particularly true in the ICU unit. I cannot recall all the names, I particularly remember Kenna (Woodlawn); David, Austin, Adam—ICU Wesley Main. Gwen, PA Wesley Main. Vern..CNA…Wesley Main.
What can I say about Drs Khicha and Elmassory and their related teams except Amazingly Priceless.
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