Doesn’t open
This app will not work. I have an account. I have an invite from my doctor office. I’ve done everything I need to do to set it up. It allows me to sign in and then opens a new page which just sits there blank.
Survey
Ascension
Severely Lacking
I would’ve given this a one star, but it does have some features that are useful such as the labs reporters and provider messaging. This app is severely lacking in key issues like appointment scheduling, seeing upcoming appointments and a cohesive flow to the overall information. The app will often get stuck when looking at the provider list not allowing me to scroll down to the next provider. Upcoming appointments only show the date of the appointment, not the time or location. Also, upcoming appointments are not centrally located. To see an appointment you have to click on each individual provider to see it. Having a extensive list of upcoming appointments for all providers would be a huge benefit. Overall the app is subpar for a medical group of such high quality.
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Still struggling with it some
My physician had to help me to get it completed. It used terms I’m not familiar with so I didn’t understand really what it wanted. My physician completed it for me.
Plus, I have always handled my own AND my husband’s. I’m not sure how to do that(& he hasn’t bothered to set up his own yet). Also, I suspect he won’t bother to utilize the system himself.
Plus, I have always handled my own AND my husband’s. I’m not sure how to do that(& he hasn’t bothered to set up his own yet). Also, I suspect he won’t bother to utilize the system himself.
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Can’t upload ID
Unable to use the app ..I’ve uploaded my ID multiple times, yet every time I open the app, it asks me to verify my identity and upload images...again! I can’t get past this point no matter what I try. Useless.
