Login doesn’t work
Unable to login with manual or Face ID. When tapping on either cta a second loader displays and disappears and nothing happens same splash screen is shown
Someone help me.
I had a terrible time trying to change email address and found the right person to help me.
Review
Have always been treated with help & care from everyone at Ascension.
Terrible customer service !!!
You call customer service because you’re having trouble with the patient portal, but the staff who answer are always in a bad mood and say they can't help—telling you to call another department but not knowing the phone number—and when they transfer you, the person who answers says the exact same thing. I’ve called over 40 times in the last two months, and it’s always the same story!
Llamas a servicio al cliente porque tienes problemas con el portal del paciente y las empleadas que contestan siempre están de mal humor y dicen que no pueden ayudar, que llame a otra áreabque tampoco se saben el número de teléfono y cuando te transfieren te contesta otra que dice lo mismo. He llamado por dos meses mas de 40 veces y siempre es lo mismo !!!
Llamas a servicio al cliente porque tienes problemas con el portal del paciente y las empleadas que contestan siempre están de mal humor y dicen que no pueden ayudar, que llame a otra áreabque tampoco se saben el número de teléfono y cuando te transfieren te contesta otra que dice lo mismo. He llamado por dos meses mas de 40 veces y siempre es lo mismo !!!
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Useless
I use the patient portal and Healow app. They are very useful, however this app is totally useless to me.
On signup, I completed my profile including my doctor, medical insurance, etc. My identity was verified, yet I can't get my appointments, health records, or prescriptions - they are all blank.
I would give it a big fat zero and recommend not installing this app.
On signup, I completed my profile including my doctor, medical insurance, etc. My identity was verified, yet I can't get my appointments, health records, or prescriptions - they are all blank.
I would give it a big fat zero and recommend not installing this app.
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