Comparison

athenaOne vs Ascension One

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

athenaOne

This secure mobile extension of clinical workflows allows healthcare providers to manage their daily schedules, clinical inboxes, and patient visits. It enables documentation of exams, placement of orders, and creation of new patient cases directly from a mobile device.

Highlights
  • Access daily schedule
  • Manage clinical inbox
  • Prepare for visits
  • Use documentation accelerators
  • Document exams
  • Place orders
  • Create patient cases
Features
Currently charting
Read full description

***Patients: this app is for doctors and healthcare providers. If you’re looking for the athenahealth patient portal, please contact your doctor’s office*** Designed for athenaOne® Providers, the athenaOne® mobile is a secure, extension of athenaOne® clinical workflows designed to help athenaClinicals customers deliver better care. Simply log in with your athenaOne® credentials to get started. - Access your daily schedule - Quickly manage your clinical inbox  - Prepare for upcoming visits ahead of time - Use your existing documentation accelerators - Document exams and place orders - Create new patient cases and order groups

About

Ascension One

Manage your family's healthcare needs in one convenient app. Find providers, schedule appointments, message your care team, view results, and pay bills. It offers a centralized platform for all your medical information and interactions.

Highlights
  • Find doctors and locations
  • Schedule and manage appointments
  • Message care team
  • Pay bills
  • View test results
  • Request prescription renewals
Features
Currently charting
Read full description

With Ascension One, we're connecting the dots with a new and more personalized account for managing care for you and your family. Find a doctor or location, schedule or manage appointments, message your doctor or care team, pay bills, view test results and request prescription renewals – all in one place. Note: Ascension One is only available in certain locations at this time. We look forward to continuing to expand access in the future. Ascension St. Vincent's (Jacksonville, FL) Ascension Sacred Heart (Pensacola, FL) Ascension Saint Thomas (Nashville, TN) Ascension Seton (Austin, TX) Dell Children's Medical Center (Austin, TX) Ascension St. John (Tulsa, OK) Ascension Medical Group St. Vincent (Evansville, IN) Currently only supporting outpatient services. Ascension Medical Group St. Vincent (Indianapolis, IN) Currently only supporting outpatient services. Ascension Via Christi (Wichita, KS) Ascension Alexian Brothers & Ascension Medical Group (Chicago, IL) Ready to get started? Register online at healthcare.ascension.org/ascension-one

Screenshots

athenaOne4 screens
Ascension One4 screens

Verdict

The call

The clearest difference is rating: Ascension One at 4.8 against athenaOne's 4.5. Ascension One also leads on monetization model (free vs ad-supported) and ratings volume (12K vs 2.8K). athenaOne's advantage is review sentiment (33% vs 15%). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Ascension One holds the better App Store score, 4.8 against 4.5. Both are backed by a comparable volume of ratings — 2.8K and 12K respectively. Written reviews complicate that: 33% of athenaOne's written reviews are positive against 15% of Ascension One's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

Both ship on a similar rhythm, roughly every 3 weeks. The most recent releases landed on November 4, 2026 and November 5, 2026 respectively.

Scorecard4 real differences · 7 level
athenaOne versus Ascension One: the parameters behind the verdict, then further details
ParameterathenaOneAscension One
PriceFreeFree
Rating4.5 (2.8K ratings)4.8 (12K ratings) — better
Positive reviews33.0% of reviews — better15.4% of reviews
Number of ratings2.8K12K — better
Update frequencyEvery 3 weeksEvery 3 weeks
AdsNoNo
In-app purchasesNoNo
MonetizationAd-supportedFree — better
Best chart rank#209#130 — better
DevicesiPhone, iPadiPhone, iPad
Requires iOS17.016.0 — better
Further details — not scored
Size598 MB158 MB
Age rating17+17+
DeveloperathenahealthAscension Health

Customer experience

athenaOne

All ratings2,788 ratings
Positive90.2%
Neutral3.6%
Negative6.2%
Written reviews103 reviews
Positive33.0%
Neutral15.5%
Negative51.5%

Ascension One

All ratings12,088 ratings
Positive95.7%
Neutral2.0%
Negative2.4%
Written reviews201 reviews
Positive15.4%
Neutral4.5%
Negative80.1%

User reviews

athenaOne

From 2.8K App Store ratings

What we love

  • 👍 Easy to navigate
  • 🚀 Convenient for reviewing patient info
  • 🚀 Helpful for after-hours calls
  • 🚀 Saves time with chart prep

Room to improve

  • 🐛 Frequent crashes and login issues
  • 🔍 Limited functionality compared to desktop version
  • 🔍 Difficult to access old documents and records
  • 🔍 Clunky interface and too many clicks
  • 🔍 Lacks key features like scheduling, billing, and controlled substance prescribing

Ascension One

From 12K App Store ratings

What we love

  • 👍 Intuitive and easy to use
  • 🚀 Great app that combines everything in one place
  • 🔒 Very secure and easy to navigate

Room to improve

  • 🐛 Frequent crashes and glitches
  • 🤯 Extremely frustrating and doesn't work as expected
  • 😡 Terrible app that is utterly useless
  • 🤔 Clunky and misleading user experience

Bugs and requests

athenaOne

Reported bugs

3 issues
  • Login issues and credential expiration
  • Inconsistent performance and freezing
  • Incompatibility with certain devices and OS versions

Requested features

6 requests
  • Ability to schedule appointments and visits
  • Integrate billing functionality
  • Support for controlled substance prescribing
  • Improved search and document access
  • Customizable interface and text size
Show 1 more
  • Seamless integration with patient portal

Ascension One

Reported bugs

3 issues
  • Login and account creation process is broken
  • Verification and identity confirmation is unreliable
  • Frequent internal server errors and blank screens

Requested features

2 requests
  • Make address verification process easier and clearer
  • Improve integration with provider messaging and test results

In-app purchases

None

athenaOne

No in-app purchases

None

Ascension One

No in-app purchases

Questions

Is athenaOne free?
athenaOne is free to download, with no in-app purchases.
Is Ascension One free?
Ascension One is free to download, with no in-app purchases.
Which has better reviews, athenaOne or Ascension One?
Ascension One is rated higher. athenaOne averages 4.5 out of 5 from 2.8K ratings, while Ascension One averages 4.8 from 12K ratings.
Do athenaOne or Ascension One have ads?
Neither athenaOne nor Ascension One shows ads.
Which is updated more often, athenaOne or Ascension One?
athenaOne ships an update every 3 weeks, and Ascension One every 3 weeks. Most recently, athenaOne was updated on November 4, 2026 and Ascension One on November 5, 2026.
Which is more popular, athenaOne or Ascension One?
athenaOne currently peaks at #209 in the App Store charts, and Ascension One at #130. Chart position reflects recent download velocity rather than total install base.

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