athenaOne vs Ascension One
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
athenaOne
This secure mobile extension of clinical workflows allows healthcare providers to manage their daily schedules, clinical inboxes, and patient visits. It enables documentation of exams, placement of orders, and creation of new patient cases directly from a mobile device.
- Access daily schedule
- Manage clinical inbox
- Prepare for visits
- Use documentation accelerators
- Document exams
- Place orders
- Create patient cases
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***Patients: this app is for doctors and healthcare providers. If you’re looking for the athenahealth patient portal, please contact your doctor’s office*** Designed for athenaOne® Providers, the athenaOne® mobile is a secure, extension of athenaOne® clinical workflows designed to help athenaClinicals customers deliver better care. Simply log in with your athenaOne® credentials to get started. - Access your daily schedule - Quickly manage your clinical inbox - Prepare for upcoming visits ahead of time - Use your existing documentation accelerators - Document exams and place orders - Create new patient cases and order groups
Ascension One
Manage your family's healthcare needs in one convenient app. Find providers, schedule appointments, message your care team, view results, and pay bills. It offers a centralized platform for all your medical information and interactions.
- Find doctors and locations
- Schedule and manage appointments
- Message care team
- Pay bills
- View test results
- Request prescription renewals
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With Ascension One, we're connecting the dots with a new and more personalized account for managing care for you and your family. Find a doctor or location, schedule or manage appointments, message your doctor or care team, pay bills, view test results and request prescription renewals – all in one place. Note: Ascension One is only available in certain locations at this time. We look forward to continuing to expand access in the future. Ascension St. Vincent's (Jacksonville, FL) Ascension Sacred Heart (Pensacola, FL) Ascension Saint Thomas (Nashville, TN) Ascension Seton (Austin, TX) Dell Children's Medical Center (Austin, TX) Ascension St. John (Tulsa, OK) Ascension Medical Group St. Vincent (Evansville, IN) Currently only supporting outpatient services. Ascension Medical Group St. Vincent (Indianapolis, IN) Currently only supporting outpatient services. Ascension Via Christi (Wichita, KS) Ascension Alexian Brothers & Ascension Medical Group (Chicago, IL) Ready to get started? Register online at healthcare.ascension.org/ascension-one
Screenshots
Verdict
The clearest difference is rating: Ascension One at 4.8 against athenaOne's 4.5. Ascension One also leads on monetization model (free vs ad-supported) and ratings volume (12K vs 2.8K). athenaOne's advantage is review sentiment (33% vs 15%). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Ascension One holds the better App Store score, 4.8 against 4.5. Both are backed by a comparable volume of ratings — 2.8K and 12K respectively. Written reviews complicate that: 33% of athenaOne's written reviews are positive against 15% of Ascension One's, so the app with the better star average is not the one people write more warmly about.
Both ship on a similar rhythm, roughly every 3 weeks. The most recent releases landed on November 4, 2026 and November 5, 2026 respectively.
| Parameter | athenaOne | Ascension One |
|---|---|---|
| Price | Free | Free |
| Rating | 4.5 (2.8K ratings) | 4.8 (12K ratings) — better |
| Positive reviews | 33.0% of reviews — better | 15.4% of reviews |
| Number of ratings | 2.8K | 12K — better |
| Update frequency | Every 3 weeks | Every 3 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Ad-supported | Free — better |
| Best chart rank | #209 | #130 — better |
| Devices | iPhone, iPad | iPhone, iPad |
| Requires iOS | 17.0 | 16.0 — better |
| Further details — not scored | ||
| Size | 598 MB | 158 MB |
| Age rating | 17+ | 17+ |
| Developer | athenahealth | Ascension Health |
Customer experience
athenaOne
Ascension One
User reviews
athenaOne
From 2.8K App Store ratingsWhat we love
- 👍 Easy to navigate
- 🚀 Convenient for reviewing patient info
- 🚀 Helpful for after-hours calls
- 🚀 Saves time with chart prep
Room to improve
- 🐛 Frequent crashes and login issues
- 🔍 Limited functionality compared to desktop version
- 🔍 Difficult to access old documents and records
- 🔍 Clunky interface and too many clicks
- 🔍 Lacks key features like scheduling, billing, and controlled substance prescribing
Ascension One
From 12K App Store ratingsWhat we love
- 👍 Intuitive and easy to use
- 🚀 Great app that combines everything in one place
- 🔒 Very secure and easy to navigate
Room to improve
- 🐛 Frequent crashes and glitches
- 🤯 Extremely frustrating and doesn't work as expected
- 😡 Terrible app that is utterly useless
- 🤔 Clunky and misleading user experience
Bugs and requests
athenaOne
Reported bugs
3 issues- Login issues and credential expiration
- Inconsistent performance and freezing
- Incompatibility with certain devices and OS versions
Requested features
6 requests- Ability to schedule appointments and visits
- Integrate billing functionality
- Support for controlled substance prescribing
- Improved search and document access
- Customizable interface and text size
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- Seamless integration with patient portal
Ascension One
Reported bugs
3 issues- Login and account creation process is broken
- Verification and identity confirmation is unreliable
- Frequent internal server errors and blank screens
Requested features
2 requests- Make address verification process easier and clearer
- Improve integration with provider messaging and test results
In-app purchases
athenaOne
No in-app purchases
Ascension One
No in-app purchases
Questions
Is athenaOne free?
Is Ascension One free?
Which has better reviews, athenaOne or Ascension One?
Do athenaOne or Ascension One have ads?
Which is updated more often, athenaOne or Ascension One?
Which is more popular, athenaOne or Ascension One?
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