It’s pretty but it doesn’t work - DON’T WASTE YOUR TIME
In theory, this should be a 5 star app. It APPEARS that the app is robust and highly functional. But just try to pull up your BCBS ID, it times out with nothing. No ID, just a blank screen. So maybe you want to see the details of a claim - there’s a handy button just waiting to be clicked. LOL the joke is on you because that function “isn’t available at this time.” Again, 5 stars for intent. But we all know what’s paved with good intentions.
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Absolutely terrible. A NIGHTMARE.
Might be the worst app I’ve ever used? You’re going to make me two-factor authenticate me and make me login *every*single*time*I*leave*the*app?!?! Nah, that’s gross. I get patient/user confidentiality and all that, but not even my bank or any other financial or investment app requires that level of nonsense. Do better. Use the millions you scam off customers to at least make a functional app. I’d rather deal with Cigna’s customer service (demonic) than your horrible app.
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Response from developer
Thanks for reaching out. We’re sorry to hear you’ve had a negative experience. If you’d like to provide more information or to speak with someone about these issues, please email your name, member ID and phone number to mobileapp_GM@bcbst.com.
Hasn’t worked in weeks
I’m out of the state, trying to access my information, and the app isn’t working at all. Doesn’t allow me to fill out my user/pw, and although the auto fill is on, when it activates, it takes me back to the unfilled screen. When I try app support, it tells me I don’t have access to ask a question. Not so good for a major health care plan.
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Cannot add ID to Apple Wallet
Clicking on “add to Apple wallet” opens Safari.
App not working
haven been trying to use this app and the mobile version for 2 weeks and it’s still not working, it worked before I dont understand why not now?!
