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CareTN

CareTN

Your care team is right here.

4.2K ratings
37 reviews
💪 Health & Fitness
🏥 Medical
Free

Details

Released
February 25, 2020
Updated
September 28, 2026

Features

Developer

BlueCross BlueShield of Tennessee
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About

Connect with a registered nurse or behavioral health specialist for personalized health support. Manage medications, track progress, and access health plan information. Get recommendations and reminders to help you stay healthy.

✓Personalized care team connection
✓Medication and appointment reminders
✓Health progress tracking
✓Health plan benefit information
✓Personalized health recommendations
✓Step tracking integration
Show original description

What users say about CareTN

Reviews of CareTN are mostly positive: the Medical app is rated 4.8/5 from 4.2K App Store ratings. What users like most: helpful tool, convenient for tracking medications and appointments. Top complaints: glitchy and unreliable app, issues with updating and deleting medications. Summarized from real user reviews.

Positive things

  • 👍Helpful tool
  • 🚀Convenient for tracking medications and appointments
  • 👍Friendly and responsive customer service
  • 👍Informative articles and resources
  • 👍Motivating and encouraging

Negative things

  • 🐛Glitchy and unreliable app
  • 🐛Issues with updating and deleting medications
  • 🔍Lack of transparency on covered services
  • 🔔Too many notifications
See all reviews

What's New in CareTN

8.14.0

September 28, 2026

Minor bug fixes

User reviews

Most RecentHighest RatedLowest Rated

No judgement zone

The med reminders help me a lot!
Without judging the health monitoring gently reminds me to take care of myself.
KKbcls80

We care

We care
SGSaved by grace23

Easy to use

Helps you to remember to take your prenatal vitamins and keep track of your daily steps. Also the reminders of how to take care of yourself and how to take care of your baby whether you are a first-time parent or fourth time mom like me.
BBluenilewet

Less than Average app, subpar help - AVOID LIKE THE PLAGUE

The app itself has several flaws that take away from usability. It’s just a poor user experience. BCBS of TN, I thought you were better than this. Silly me, BCBS of TN just hired a lousy contractor to build a lousy app. Beware of Wellframe. They build sub-par apps. And if you read the reviews for the CareTN app, you will see that nothing much has changed over the years.
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Ttracey327

Friendly

User-friendly to get friendly reminders to take care of myself
KKbcls80
See 32 more reviews

Developer apps

BCBSTN
BCBSTN

BlueCross BlueShield Tennessee

🏥 Medical

(374)

Free
BlueEnroll TN
BlueEnroll TN

by BlueCross BlueShield of Tennessee, Inc.

💪 Health & Fitness
Free
GoBlue TN
GoBlue TN

by BlueCross BlueShield of Tennessee, Inc.

💼 Business

(1)

Free
AmplifyHealth
AmplifyHealth

by BlueCross BlueShield of Tennessee

🏥 Medical

(3)

Free
See developer apps

User experience

🐞

Reported Bugs

3 issues

Recent update causing app to not open

Bug

Face ID issues

Bug

Inconsistent step tracking

Bug
✨

Requested Features

3 requests

Option to track medications taken as needed

Feature

Ability to sync with fitness trackers

Feature

Improved activity tracking and credit for steps

Feature

FAQ

What does the CareTN app do?

The CareTN app connects you with a registered nurse or behavioral health specialist for personalized one-on-one care. You can message your care team for help managing your health and to get information about your health plan benefits. It also allows you to set medication and appointment reminders, track your progress, and view personalized health recommendations.

Is CareTN free to use?

Yes, the CareTN app is free to use. You will need a download code that was sent to you to sign up. The app is designed to support your health journey and is provided by BlueCross BlueShield of Tennessee.

What kind of health information can I track with CareTN?

You can track your progress over time, including steps if you use Apple Health integration for certain care programs. The app also allows you to view personalized health recommendations. For specific medical devices like glucometers, you may be able to connect them to share readings with your care management team.

Who is the target audience for CareTN?

The app is designed for individuals who want personalized health support and management. This includes those who wish to connect with a care team, manage medications and appointments, track their health progress, and understand their health plan benefits. It's particularly useful for those enrolled in eligible care programs.

Can I make medical decisions based on the app?

No, the app is designed for education and support between provider visits. You should always seek a doctor's advice before making any medical decisions. While you can share readings from devices like glucometers, you should continue to consult your doctor before making any changes to your diet, exercise, or treatment plan.