CareTN

CareTN

Your care team is right here.

4K ratings
34 reviews
Free

Details

  • Released
  • Updated
  • February 25, 2020
  • June 29, 2026
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About

Connect with a registered nurse or behavioral health specialist for personalized health support. Manage medications, track progress, and access health plan information. Get recommendations and reminders to help you stay healthy.

Personalized care team connection
Medication and appointment reminders
Health progress tracking
Health plan benefit information
Personalized health recommendations
Step tracking integration
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What users say

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What's New in CareTN

8.13.0

June 29, 2026

Minor bug fixes

User reviews

Less than Average app, subpar help - AVOID LIKE THE PLAGUE

The app itself has several flaws that take away from usability. It’s just a poor user experience. BCBS of TN, I thought you were better than this. Silly me, BCBS of TN just hired a lousy contractor to build a lousy app. Beware of Wellframe. They build sub-par apps. And if you read the reviews for the CareTN app, you will see that nothing much has changed over the years.
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Friendly

User-friendly to get friendly reminders to take care of myself

Helpful Tool

Just an amazing app! Helped me through a tough transition!!

Review

I guess this app is ok. I haven’t figured out how except for the step counts. I’m sure it’s useful for some one. Only times I’ve attempted to use it tell me to call insurance company. Maybe one day I’ll find a use. Have bad health and appreciate it but 🤷🏾‍♂️

Awesome

I am so thankful for this app.
I love the meds and reminders section.
It is so much easier for me to keep track of what and when to take my medication.
It has a reminder section.
I use it for my doc appointments and any reminders I need, like when I want to drink extra water, go for my walks and my therapy exercise sessions.
Updates are easy. Thank you for making this app easy and useful.
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Developer apps

User experience

🐞

Reported Bugs

3 issues

Recent update causing app to not open

Bug

Face ID issues

Bug

Inconsistent step tracking

Bug

Requested Features

3 requests

Option to track medications taken as needed

Feature

Ability to sync with fitness trackers

Feature

Improved activity tracking and credit for steps

Feature

FAQ

What does the CareTN app do?

The CareTN app connects you with a registered nurse or behavioral health specialist for personalized one-on-one care. You can message your care team for help managing your health and to get information about your health plan benefits. It also allows you to set medication and appointment reminders, track your progress, and view personalized health recommendations.

Is CareTN free to use?

Yes, the CareTN app is free to use. You will need a download code that was sent to you to sign up. The app is designed to support your health journey and is provided by BlueCross BlueShield of Tennessee.

What kind of health information can I track with CareTN?

You can track your progress over time, including steps if you use Apple Health integration for certain care programs. The app also allows you to view personalized health recommendations. For specific medical devices like glucometers, you may be able to connect them to share readings with your care management team.

Who is the target audience for CareTN?

The app is designed for individuals who want personalized health support and management. This includes those who wish to connect with a care team, manage medications and appointments, track their health progress, and understand their health plan benefits. It's particularly useful for those enrolled in eligible care programs.

Can I make medical decisions based on the app?

No, the app is designed for education and support between provider visits. You should always seek a doctor's advice before making any medical decisions. While you can share readings from devices like glucometers, you should continue to consult your doctor before making any changes to your diet, exercise, or treatment plan.