Access your health records, schedule appointments, and view lab results. Get fast treatment for common conditions via Virtual Urgent Care and manage your family's health. Securely find doctors and pay bills.
Summarized from real user reviews of Ballad Health. Based on 3.1K reviews and a 4.6/5 average, it highlights the 4 positives and 6 negatives reviewers mention most about this Medical app.
18.12.0
July 17, 2026
Bug fixes and app enhancements
3 issues
App won't open
Unread message alerts can't be cleared
2 requests
Change to United Healthcare Plan
Fix the e-checkin process
The Ballad Health app allows you to access your health records through MyChart, schedule and manage appointments with providers, view lab results, find doctors and care locations, and pay bills securely. It also offers on-demand Virtual Urgent Care for common conditions.
Virtual Urgent Care provides fast treatment for common conditions like colds, flu, and UTIs. Non-video visits have a flat fee of $40, while video visits are $55 or billable to insurance. If your condition cannot be treated online, you will not be charged.
Yes, certain features, including accessing health records, messaging your provider, and viewing vaccination records, are only available with a Ballad Health MyChart login. You can set up your account by talking with a Ballad Health provider or team member.
Yes, the app supports managing your family's health information through proxy access. You can request this by asking a Ballad Health team member or visiting balladhealth.org for the MyChart Proxy Request and Authorization Form.
The app requires an internet connection to access health records via MyChart. Specific operating system requirements for mobile devices are not detailed in the description, but it is designed for mobile use.
