Comparison

BCBSTN vs Baptist OneCare

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

BCBSTN

Access your health plan information, find care providers, and manage your benefits with this app. It offers quick login, live chat support, and digital ID cards for convenient healthcare management.

Highlights
  • Faster login with Touch/Face ID
  • Live online chat support
  • All plan coverage and costs in one place
  • Digital Member ID card
  • Find care providers and costs
  • Easy telehealth access
Currently charting
Read full description

The BlueCross BlueShield of Tennessee app makes it easier than ever to get the plan information you need, when you need it. With our fresh, user-friendly design you now get: + Faster Login: Touch and Face ID login means no password memorizing + Live Online Chat: Get help from a live agent on your care team + All Your Details in One Place: All your plan coverage and costs are front and center + Digital ID Card: See and share your Member ID card with a single tap + Find Care and Costs: Find providers near you and how much you might pay for their care + Easy Telehealth Access: Easy-to-find link to make virtual doctor appointments Download the BCBSTN app today to get the details you need to feel confident about your plan and your health care.

About

Baptist OneCare

Access your medical records, schedule appointments, and message your healthcare team. This app allows you to view test results, manage prescriptions, and pay bills online. It also supports uploading health and fitness data from other sources.

Highlights
  • Access MyChart medical records
  • View test results and diagnoses
  • Schedule appointments
  • Request prescription renewals
  • Message healthcare team
  • View and pay bills online
  • Upload health and fitness data
Features
Read full description

As a Baptist Memorial patient, you can use our Baptist OneCare mobile app to access your MyChart, a free online tool, for Baptist Memorial patients, that gives you access to your medical record anytime, anywhere. You can also upload health and fitness data, including data from the Apple Health app, when enrolled in self-tracking programs. Using MyChart you can: • View your test results, diagnoses, medications, and immunizations. • Schedule appointments and request prescription renewals. • Send a message to your health care team. • Organize all your medical information into one personal health record. • View and pay your bill online. You need to have a MyChart account to access the MyChart features. For more information, visit https://mychart.baptistonecare.org/, and click on “Sign Up Now" in the blue box to the left.

Screenshots

BCBSTN4 screens
Baptist OneCare4 screens

Verdict

The call

The clearest difference is review sentiment: Baptist OneCare at 79% against BCBSTN's 15%. Baptist OneCare also leads on rating (4.7 vs 2.4) and ratings volume (4.9K vs 360). BCBSTN's advantage is chart position (#182 vs unranked) and update cadence (every 2 months vs every 4 months). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Baptist OneCare holds the better App Store score, 4.7 against 2.4. That said, the two scores are not equally well evidenced: Baptist OneCare has 4.9K ratings behind it against 360, so its average is the more settled of the two. Written reviews point the same way: 15% of BCBSTN's written reviews are positive against 79% of Baptist OneCare's.

UpkeepUpdate frequency

BCBSTN ships an update every 2 months, Baptist OneCare every 4 months. Both last shipped on September 22, 2026.

Scorecard6 real differences · 5 level
BCBSTN versus Baptist OneCare: the parameters behind the verdict, then further details
ParameterBCBSTNBaptist OneCare
PriceFreeFree
Rating2.4 (360 ratings)4.7 (4.9K ratings) — better
Positive reviews14.5% of reviews78.9% of reviews — better
Number of ratings3604.9K — better
Update frequencyEvery 2 months — betterEvery 4 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
Best chart rank#182 — better
DevicesiPhone, iPad, iPodiPhone, iPad, Apple Watch
Requires iOS13.4 — better18.0
Further details — not scored
Size62 MB208 MB
Age rating4+17+
DeveloperBlueCross BlueShield of TennesseeBaptist Memorial Health Care Corporation

Customer experience

BCBSTN

All ratings300 ratings
Positive34.0%
Neutral3.7%
Negative62.3%
Written reviews172 reviews
Positive14.5%
Neutral4.7%
Negative80.8%

Baptist OneCare

All ratings3,927 ratings
Positive94.1%
Neutral2.4%
Negative3.5%
Written reviews251 reviews
Positive78.9%
Neutral7.6%
Negative13.5%

User reviews

BCBSTN

From 360 App Store ratings

What we love

  • 💻 Easy to use
  • 📱 Convenient mobile access
  • 🔍 Helpful provider search
  • 🏆 Great app overall

Room to improve

  • 🐛 Frequent crashes and bugs
  • ⚠️ Unreliable and unstable
  • ⏳ Constant maintenance issues
  • 🔒 Login and authentication problems

Baptist OneCare

From 4.9K App Store ratings

What we love

  • 🚀 Convenient and easy to use
  • 👍 Helpful for managing health information
  • 🔒 Secure access to medical records
  • 💡 Ability to communicate with doctors
  • 🚀 Efficient appointment scheduling

Room to improve

  • 🐛 Occasional glitches and bugs
  • 🔍 Difficulty updating personal information
  • 🔍 Incomplete integration with all providers
  • 🔍 Repetitive data entry for appointments

Bugs and requests

BCBSTN

Reported bugs

4 issues
  • Cannot enter login information
  • App entirely non-functional
  • Verification code entry not working
  • Keyboard issues on login screen

Requested features

4 requests
  • Add Face ID or fingerprint login
  • Improve provider search and filtering
  • Allow adding medical history
  • Fix digital ID card integration

Baptist OneCare

Reported bugs

3 issues
  • Login screen issues
  • Inaccurate medical history and test dates
  • Inconsistent app performance

Requested features

4 requests
  • Add ability to update personal health information
  • Improve integration with all healthcare providers
  • Streamline check-in and appointment flow
  • Provide more customization options

In-app purchases

None

BCBSTN

No in-app purchases

None

Baptist OneCare

No in-app purchases

Questions

Is BCBSTN free?
BCBSTN is free to download, with no in-app purchases.
Is Baptist OneCare free?
Baptist OneCare is free to download, with no in-app purchases.
Which has better reviews, BCBSTN or Baptist OneCare?
Baptist OneCare is rated higher. BCBSTN averages 2.4 out of 5 from 360 ratings, while Baptist OneCare averages 4.7 from 4.9K ratings.
Do BCBSTN or Baptist OneCare have ads?
Neither BCBSTN nor Baptist OneCare shows ads.
Which is updated more often, BCBSTN or Baptist OneCare?
BCBSTN ships an update every 2 months, and Baptist OneCare every 4 months. Most recently, BCBSTN was updated on September 22, 2026 and Baptist OneCare on September 22, 2026.

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