BCBSTN vs Teladoc Health
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
BCBSTN
Access your health plan information, find care providers, and manage your benefits with this app. It offers quick login, live chat support, and digital ID cards for convenient healthcare management.
- Faster login with Touch/Face ID
- Live online chat support
- All plan coverage and costs in one place
- Digital Member ID card
- Find care providers and costs
- Easy telehealth access
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The BlueCross BlueShield of Tennessee app makes it easier than ever to get the plan information you need, when you need it. With our fresh, user-friendly design you now get: + Faster Login: Touch and Face ID login means no password memorizing + Live Online Chat: Get help from a live agent on your care team + All Your Details in One Place: All your plan coverage and costs are front and center + Digital ID Card: See and share your Member ID card with a single tap + Find Care and Costs: Find providers near you and how much you might pay for their care + Easy Telehealth Access: Easy-to-find link to make virtual doctor appointments Download the BCBSTN app today to get the details you need to feel confident about your plan and your health care.
Teladoc Health
Access comprehensive healthcare services virtually, including 24/7 urgent care, primary care, mental health support, and condition management programs. Connect with doctors, therapists, and dietitians for personalized care plans and health insights.
- 24/7 on-demand urgent care
- Virtual primary care physicians
- Mental health therapy and psychiatry
- Condition management programs
- Nutrition counseling
- Dermatology services
- Integration with Apple Health
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Teladoc Health is the leader in virtual care. Our doctors diagnose, treat and prescribe when needed. You can also use our app to help manage weight, diabetes, blood pressure and your overall health. Our services include: 24/7 CARE -On-demand visits with board-certified doctors and nurse practitioners -Help with time-sensitive concerns like cold and flu -Prescriptions and limited refills PRIMARY CARE -Care provider who gets to know you over time -Annual checkups and ongoing care -Prescriptions, lab tests and referrals CONDITION MANAGEMENT -Help managing weight, blood sugar and blood pressure -Connected scale, blood glucose meter or blood pressure monitor -Tips and tools to help manage your health, including AI-powered food tracking -Unlimited 1:1 health coaching -GLP-1 support for those who qualify MENTAL HEALTH -Therapists, psychiatrists and coaches -Personalized digital program -Help with stress, anxiety, depression, relationships and more DERMATOLOGY -Photo review of skin concerns -Treatment plan delivered by message within 24 hours -Prescriptions and limited refills NUTRITION -Registered dietitians -Help with your conditions and goals -Personalized meal plans, grocery guides and more SEXUAL HEALTH -Confidential lab testing for STDs through STDcheck.com -Results in under three days SECOND OPINIONS -Expert opinions on diagnoses and care -Help choosing a treatment -Many available specialties *** Care at Teladoc Health is: COVERED BY MOST MAJOR HEALTH INSURERS More than 1 in 4 Americans have Teladoc Health coverage through their employer or health insurance. When you create an account, we’ll help you check if you’re covered. But coverage isn’t required. Many services are available without it. PERSONALIZED Our care providers get to know you and tend to every part of your well-being. We also offer digital tools and programs designed around your needs. You can even connect Apple Health to sync your data and get health insights. CONVENIENT We can address most common health needs anytime, anywhere. With some programs, you’ll get a blood pressure monitor, scale or blood glucose meter sent to your home. We also offer in-home lab services and prescription delivery in some locations. If you need in-person care, we can refer you to in-network providers. HIGH-QUALITY Teladoc Health has been caring for people virtually for more than 20 years. More than 50 million visits later, we’re the leader in virtual care. Newsweek has recognized us as one of the most trustworthy companies in America. USA Today has called us one of America’s most trusted brands. PRIVATE AND SECURE Teladoc Health takes your privacy seriously. Your health information is protected by federal and state laws, including HIPAA. View our privacy policies for more information on how Teladoc Health uses your personal information: https://www.teladochealth.com/legal/privacy-policy.
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Verdict
The clearest difference is rating: Teladoc Health at 4.8 against BCBSTN's 2.4. Teladoc Health also leads on review sentiment (43% vs 15%) and ratings volume (732K vs 360). BCBSTN's advantage is monetization model (free vs free with in-app purchases) and iOS requirement (13.4 vs 15.0). On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Teladoc Health holds the better App Store score, 4.8 against 2.4. That said, the two scores are not equally well evidenced: Teladoc Health has 732K ratings behind it against 360, so its average is the more settled of the two. Written reviews point the same way: 15% of BCBSTN's written reviews are positive against 43% of Teladoc Health's.
BCBSTN ships an update every 2 months, Teladoc Health every 3 weeks. The most recent releases landed on September 22, 2026 and September 24, 2026 respectively.
| Parameter | BCBSTN | Teladoc Health |
|---|---|---|
| Price | Free | Free |
| Rating | 2.4 (360 ratings) | 4.8 (732K ratings) — better |
| Positive reviews | 14.5% of reviews | 43.3% of reviews — better |
| Number of ratings | 360 | 732K — better |
| Update frequency | Every 2 months | Every 3 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free — better | Free with in-app purchases |
| Best chart rank | #183 | #24 — better |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 13.4 — better | 15.0 |
| Further details — not scored | ||
| Size | 62 MB | 382 MB |
| Age rating | 4+ | 12+ |
| Developer | BlueCross BlueShield of Tennessee | Teladoc |
Customer experience
BCBSTN
Teladoc Health
User reviews
BCBSTN
From 360 App Store ratingsWhat we love
- 💻 Easy to use
- 📱 Convenient mobile access
- 🔍 Helpful provider search
- 🏆 Great app overall
Room to improve
- 🐛 Frequent crashes and bugs
- ⚠️ Unreliable and unstable
- ⏳ Constant maintenance issues
- 🔒 Login and authentication problems
Teladoc Health
From 732K App Store ratingsWhat we love
- 🚀 Fast and efficient service
- 💰 Affordable and covered by insurance
- 👍 Convenient and easy to use
- 🤖 Helpful and professional doctors
- 🏥 Useful for common medical issues
Room to improve
- 🐛 Glitchy and buggy app
- 📞 Long wait times and poor customer service
- 🚫 Inability to prescribe certain medications
- 🔍 Difficulty finding and scheduling with providers
- 💳 Unexpected charges and billing issues
Bugs and requests
BCBSTN
Reported bugs
4 issues- Cannot enter login information
- App entirely non-functional
- Verification code entry not working
- Keyboard issues on login screen
Requested features
4 requests- Add Face ID or fingerprint login
- Improve provider search and filtering
- Allow adding medical history
- Fix digital ID card integration
Teladoc Health
Reported bugs
4 issues- Frequent app crashes and freezes
- Issues with logging in and accessing accounts
- Unreliable video/audio quality during calls
- Inconsistent and confusing appointment scheduling
Requested features
4 requests- Improved syncing with Apple Health
- Better communication and follow-up from providers
- Ability to choose and rate specific providers
- More transparency around services and limitations
In-app purchases
BCBSTN
No in-app purchases
Teladoc Health
No in-app purchases









