BCBSTN vs BCBSM
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
BCBSTN
Access your health plan information, find care providers, and manage your benefits with this app. It offers quick login, live chat support, and digital ID cards for convenient healthcare management.
- Faster login with Touch/Face ID
- Live online chat support
- All plan coverage and costs in one place
- Digital Member ID card
- Find care providers and costs
- Easy telehealth access
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The BlueCross BlueShield of Tennessee app makes it easier than ever to get the plan information you need, when you need it. With our fresh, user-friendly design you now get: + Faster Login: Touch and Face ID login means no password memorizing + Live Online Chat: Get help from a live agent on your care team + All Your Details in One Place: All your plan coverage and costs are front and center + Digital ID Card: See and share your Member ID card with a single tap + Find Care and Costs: Find providers near you and how much you might pay for their care + Easy Telehealth Access: Easy-to-find link to make virtual doctor appointments Download the BCBSTN app today to get the details you need to feel confident about your plan and your health care.
BCBSM
Access your health plan benefits, view your virtual ID card, find in-network providers, and explore covered services. Get virtual care, review claims, and manage payments. Compare provider quality and drug prices for informed healthcare decisions.
- Virtual ID card
- Find doctors and hospitals
- View plan balances
- Virtual care and nurse line
- Review claims and EOBs
- Provider quality ratings
- Drug price lookup
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Thanks for making us #1 Blue Cross Blue Shield of Michigan ranked highest in Member Satisfaction among Commercial and Medicare Advantage health plans in Michigan. Commercial members also rated us highest in Trust, Digital Channels and Helping Save Time or Money. For 2026 J.D. Power award information, visit jdpower.com/awards. Enjoy convenient access on the go: • View your member ID card and add it to your digital wallet • Find in network doctors and hospitals • See covered services and plan balances (deductible, out of pocket, etc.) • Get virtual care with our 24 hour nurse line and telehealth options • Review claims and EOBs • Make bill payments (for non employer coverage) • Compare provider quality ratings and estimated procedure costs • Check your HSA/FSA balances via HealthEquity • Choose and view your Primary Care Physician • Look up prescription drug prices and coverage rules • Complete health assessments and explore wellness tools This app supports most Blue Cross plans except: • FEP members with a PPO plan • MESSA members • Blue Cross Complete (Medicaid) members Permissions Wi-Fi connection This access allows the BCBSM app to check for an active internet connection, which allows the app to function correctly. Photos and other media We use this access to deliver PDFs to you and to display your virtual ID card. BCBSM will not access or use your pictures or saved files for any other reason. Questions about the app? Please visit bcbsm.com/app © 1996-2026 Blue Cross Blue Shield of Michigan and Blue Care Network are nonprofit corporations and independent licensees of the Blue Cross Blue Shield Association. We provide health insurance in Michigan. State and Federal Privacy laws prohibit unauthorized access to Member’s private information. Individuals attempting unauthorized access will be prosecuted.
Screenshots
Verdict
The clearest difference is rating: BCBSM at 4.7 against BCBSTN's 2.4. BCBSM also leads on ratings volume (79K vs 360) and review sentiment (30% vs 15%). BCBSTN's advantage is iOS requirement (13.4 vs 15.0). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
BCBSM holds the better App Store score, 4.7 against 2.4. That said, the two scores are not equally well evidenced: BCBSM has 79K ratings behind it against 360, so its average is the more settled of the two. Written reviews point the same way: 15% of BCBSTN's written reviews are positive against 30% of BCBSM's.
BCBSTN ships an update every 2 months, BCBSM monthly. The most recent releases landed on September 22, 2026 and September 24, 2026 respectively.
| Parameter | BCBSTN | BCBSM |
|---|---|---|
| Price | Free | Free |
| Rating | 2.4 (360 ratings) | 4.7 (79K ratings) — better |
| Positive reviews | 14.5% of reviews | 29.7% of reviews — better |
| Number of ratings | 360 | 79K — better |
| Update frequency | Every 2 months | Monthly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Best chart rank | #183 | #37 — better |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 13.4 — better | 15.0 |
| Further details — not scored | ||
| Size | 62 MB | 66 MB |
| Age rating | 4+ | 17+ |
| Developer | BlueCross BlueShield of Tennessee | Blue Cross and Blue Shield of Michigan |
Customer experience
BCBSTN
BCBSM
User reviews
BCBSTN
From 360 App Store ratingsWhat we love
- 💻 Easy to use
- 📱 Convenient mobile access
- 🔍 Helpful provider search
- 🏆 Great app overall
Room to improve
- 🐛 Frequent crashes and bugs
- ⚠️ Unreliable and unstable
- ⏳ Constant maintenance issues
- 🔒 Login and authentication problems
BCBSM
From 79K App Store ratingsWhat we love
- 🚀 Convenient access to account information
- 👍 User-friendly app design
- 🔒 Secure login options
- 💡 Helpful features like viewing claims and deductibles
Room to improve
- 🐛 Frequent crashes and performance issues
- ⏱️ Slow load times and app responsiveness
- 🔍 Inaccurate or outdated provider information
- 📱 Lack of landscape mode support for tablets
Bugs and requests
BCBSTN
Reported bugs
4 issues- Cannot enter login information
- App entirely non-functional
- Verification code entry not working
- Keyboard issues on login screen
Requested features
4 requests- Add Face ID or fingerprint login
- Improve provider search and filtering
- Allow adding medical history
- Fix digital ID card integration
BCBSM
Reported bugs
3 issues- Login process often fails or locks users out
- Claims and deductible information not always accurate
- App redirects to external website instead of handling in-app
Requested features
3 requests- Add insurance card to Apple Wallet
- Improve search functionality for finding in-network providers
- Provide more self-service options to avoid phone calls
In-app purchases
BCBSTN
No in-app purchases
BCBSM
No in-app purchases








