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BCBSM

BCBSM

by Blue Cross and Blue Shield of Michigan

81K ratings
267 reviews
#38 in free Medical
💪 Health & Fitness
🏥 Medical
Free

Details

Released
May 18, 2016
Updated
October 10, 2026

Features

Developer

Blue Cross and Blue Shield of Michigan
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About

Access your health plan benefits, view your virtual ID card, find in-network providers, and explore covered services. Get virtual care, review claims, and manage payments. Compare provider quality and drug prices for informed healthcare decisions.

✓Virtual ID card
✓Find doctors and hospitals
✓View plan balances
✓Virtual care and nurse line
✓Review claims and EOBs
✓Provider quality ratings
✓Drug price lookup
Show original description

What users say about BCBSM

Reviews of BCBSM are mixed: the Medical app is rated 4.7/5 from 81K App Store ratings. What users like most: convenient access to account information, user-friendly app design. Top complaints: frequent crashes and performance issues, slow load times and app responsiveness. Summarized from real user reviews.

Positive things

  • 🚀Convenient access to account information
  • 👍User-friendly app design
  • 🔒Secure login options
  • 💡Helpful features like viewing claims and deductibles

Negative things

  • 🐛Frequent crashes and performance issues
  • ⏱️Slow load times and app responsiveness
  • 🔍Inaccurate or outdated provider information
  • 📱Lack of landscape mode support for tablets
See all reviews

What's New in BCBSM

5.55.0

October 10, 2026

• Minor bug fixes and performance improvements

Charts

Top Free

📉 38-1

Medical

This app dropped -1 position in Medical chart.

Last updated on October 28, 2026.

User reviews

Most RecentHighest RatedLowest Rated

Premiums are astronomical and coverage is a joke

Premiums are absolutely ridiculously high. If you have a service, the out of pocket costs a stupidly high! Highway robbery.
BBCBSCoverageisajoke

Deductibles

Not accurately showing amounts
Kkimmienugget

Broken

This app is broken! Tried to log on and it says it needs an update. Go to update and it says not connected to the internet. Finally deleted and reinstalled.
Now when I try to log in, it keeps saying an unexpected error has occurred.
ONObnoxious nickname

Long waiting period

I have some claims that have been approved by you waiting to be “Explanation of benefits” processed for 23 days. Very disappointed.
GGsellison

NEVER LOADS

this app never loads for me when needed
RCRyiane C
See 262 more reviews

Developer apps

BCBSM Online Visits
BCBSM Online Visits

by Blue Cross Blue Shield of Michigan

🏥 Medical

(22K)

Free
BCBSM Coordinated Care
BCBSM Coordinated Care

BCBSM Health Care Management

🏥 Medical

(3K)

Free
See developer apps

User experience

🐞

Reported Bugs

3 issues

Login process often fails or locks users out

Bug

Claims and deductible information not always accurate

Bug

App redirects to external website instead of handling in-app

Bug
✨

Requested Features

3 requests

Add insurance card to Apple Wallet

Feature

Improve search functionality for finding in-network providers

Feature

Provide more self-service options to avoid phone calls

Feature

FAQ

What does the BCBSM app do?

The BCBSM app provides Blue Cross Blue Shield of Michigan members with convenient access to their health plan benefits. You can view your virtual ID card, find in-network doctors and hospitals, check your plan balances, and access virtual care options. It also allows you to review claims, make bill payments, and compare provider quality and drug prices.

What are the key features of the BCBSM app?

Key features include a virtual ID card, a doctor and hospital finder, the ability to view covered services and plan balances, 24-hour nurse line and telehealth options, claims and EOB review, bill payment capabilities, provider quality comparisons, and drug price lookup. You can also manage your HSA/FSA and select your Primary Care Physician.

Is the BCBSM app free to use?

Yes, the BCBSM app is free to download and use for eligible Blue Cross Blue Shield of Michigan members. There are no subscription fees or in-app purchases mentioned for accessing the core features of the application.

Which BCBSM plans are supported by the app?

The app supports most Blue Cross Blue Shield of Michigan plans. However, it is unavailable for FEP members with a PPO plan, MESSA members, and Blue Cross Complete (Medicaid) members. It's recommended to check the app's compatibility with your specific plan.

How can I get virtual care through the app?

The app offers virtual care options, including a 24-hour nurse line and telehealth services. This allows you to connect with healthcare professionals remotely for consultations and advice, making it easier to get the care you need without an in-person visit.