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BCBSM

BCBSM

by Blue Cross and Blue Shield of Michigan

78K ratings
245 reviews
#39 in free Medical
💪 Health & Fitness
🏥 Medical
Free

Details

  • Released
  • Updated
  • May 18, 2016
  • July 30, 2026

Features

Developer

Blue Cross and Blue Shield of Michigan
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BCBSM screenshot #1 for iPhone
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BCBSM screenshot #5 for iPhone
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📉no. 39
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Reviews summary↘︎
⭐245
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🔄3+ apps
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❓5 answered
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📦~ in 4 weeks
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About

Access your health plan benefits, view your virtual ID card, find in-network providers, and explore covered services. Get virtual care, review claims, and manage payments. Compare provider quality and drug prices for informed healthcare decisions.

✓Virtual ID card
✓Find doctors and hospitals
✓View plan balances
✓Virtual care and nurse line
✓Review claims and EOBs
✓Provider quality ratings
✓Drug price lookup
Show original description

What users say

Summarized from real user reviews of BCBSM. Based on 78K reviews and a 4.7/5 average, it highlights the 4 positives and 4 negatives reviewers mention most about this Medical app.

Positive things

  • 🚀Convenient access to account information
  • 👍User-friendly app design
  • 🔒Secure login options
  • 💡Helpful features like viewing claims and deductibles

Negative things

  • 🐛Frequent crashes and performance issues
  • ⏱️Slow load times and app responsiveness
  • 🔍Inaccurate or outdated provider information
  • 📱Lack of landscape mode support for tablets
See all reviews

What's New in BCBSM

5.53.0

July 30, 2026

Updated Find Care experience with easy access to Find a Doctor when you need it Minor bug fixes and performance improvements

Charts

Top Free

📉 39-3

Medical

This app dropped -3 positions in Medical chart.

Last updated on August 7, 2026.

User reviews

Most RecentHighest RatedLowest Rated

Horrible website

This is one of the most difficult sites I’ve ever had the misfortune to use. The only thing worse is calling customer service which I’m going to be forced to do since I can’t obtain the information I need online.
RudeDogSueRudeDogSue

It doesn’t work

The app doesn’t work. Anytime I try to open it, it just stays on the blue screen with the blue cross logo and never loads. Not sure what’s wrong with the app
JohnDough69420JohnDough69420

Site errors

The BCBSM site never works properly especially when you really need it. It’s very frustrating. Website/APP need to be overhauled using a different company since problems have been ongoing for years.
SewBCBSSewBCBS

Technical Error

Worthless App. Probably written by AI
RequiredcdfRequiredcdf

Terrible

Doesn’t save my password. Crashes when I try to add my ID to my wallet.
ksbexksbex
See 240 more reviews

Developer apps

BCBSM Online Visits
BCBSM Online Visits

by Blue Cross Blue Shield of Michigan

🏥 Medical

(22K)

Free
BCBSM Coordinated Care
BCBSM Coordinated Care

BCBSM Health Care Management

🏥 Medical

(3K)

Free
See developer apps

User experience

🐞

Reported Bugs

3 issues

Login process often fails or locks users out

Bug

Claims and deductible information not always accurate

Bug

App redirects to external website instead of handling in-app

Bug
✨

Requested Features

3 requests

Add insurance card to Apple Wallet

Feature

Improve search functionality for finding in-network providers

Feature

Provide more self-service options to avoid phone calls

Feature

FAQ

What does the BCBSM app do?

The BCBSM app provides Blue Cross Blue Shield of Michigan members with convenient access to their health plan benefits. You can view your virtual ID card, find in-network doctors and hospitals, check your plan balances, and access virtual care options. It also allows you to review claims, make bill payments, and compare provider quality and drug prices.

What are the key features of the BCBSM app?

Key features include a virtual ID card, a doctor and hospital finder, the ability to view covered services and plan balances, 24-hour nurse line and telehealth options, claims and EOB review, bill payment capabilities, provider quality comparisons, and drug price lookup. You can also manage your HSA/FSA and select your Primary Care Physician.

Is the BCBSM app free to use?

Yes, the BCBSM app is free to download and use for eligible Blue Cross Blue Shield of Michigan members. There are no subscription fees or in-app purchases mentioned for accessing the core features of the application.

Which BCBSM plans are supported by the app?

The app supports most Blue Cross Blue Shield of Michigan plans. However, it is unavailable for FEP members with a PPO plan, MESSA members, and Blue Cross Complete (Medicaid) members. It's recommended to check the app's compatibility with your specific plan.

How can I get virtual care through the app?

The app offers virtual care options, including a 24-hour nurse line and telehealth services. This allows you to connect with healthcare professionals remotely for consultations and advice, making it easier to get the care you need without an in-person visit.