Horrible website
This is one of the most difficult sites I’ve ever had the misfortune to use. The only thing worse is calling customer service which I’m going to be forced to do since I can’t obtain the information I need online.
It doesn’t work
The app doesn’t work. Anytime I try to open it, it just stays on the blue screen with the blue cross logo and never loads. Not sure what’s wrong with the app
Site errors
The BCBSM site never works properly especially when you really need it. It’s very frustrating. Website/APP need to be overhauled using a different company since problems have been ongoing for years.
Technical Error
Worthless App. Probably written by AI
Terrible
Doesn’t save my password. Crashes when I try to add my ID to my wallet.
Face ID
Have set it up a dozen times. Come back and I can’t get in again
Basic user interface
This app has no place to send a message to someones name that works for Blue care of Michigan.
So you can't direct a message to a specific person if you want to send documentation to them, etc.
So you can't direct a message to a specific person if you want to send documentation to them, etc.
Terrible Coverage
We pay way too much for little coverage. Unaffordable for families
Replacement BCBS Card
Site is very smooth to get to my card and allow me to put it in my phone wallet. However I also asked that a plastic card be mailed. Upon hitting Submit I did not get confirmation that a card would be sent, the app does not respond. FYI
It’s fine on the occasion when the app loads
Most of the time you cannot log in. It constantly resets any ‘remember me’ or ‘face id’ login features. Even with manually putting in your login and password, the wheel just spins and spins and the app won’t log you in. I’ve been trying to login for a week. This is not the first l, second or even 10th time I’ve had this issue.
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Where's my enhanced dental and vision coverage ?
Nothing on my BCBS app shows me the additional expanded vision and dental coverage that I pay for each month in addition to my included coverage
MSRITA
I love using this app because it’s very efficient and very educational when you go into his programs
Id card
I’ve tried multiple times through the app to order a physical ID membership card and I never receive it
Review account
Very simple and easy to review claims
Slow App
Doesn’t open quickly, doesn’t update in a timely manner either
Bebe
Zeus
Easy navigation
Helpful
App slow to load and disconnects
Slow navigation and took several attempts for app to load.
Useless app
This app is always either not working or full of bugs. Every once in a while I use this app I get the “oops there has been a technical error” gotta love these insurance companies taking all the money yet having Stone Age app quality
Haven’t been able to access the app for almost a year.
Finally deleted the app as it became a waste of space. I have no idea why because my insurance is still with blue cross but for some reason every time I try to log in I get an error about an unexpected technical error. The only way I’m able to view my policy information is on the website now. It’s been like this for nearly a year.
My phone is the most recent model and my iOS and apps are always up to date. I’ve tried deleting and reinstalling. I’ve tried turning off Face ID log in. Tried manually plugging in my user id and password. I can’t use the app at all.
Do not recommend.
My phone is the most recent model and my iOS and apps are always up to date. I’ve tried deleting and reinstalling. I’ve tried turning off Face ID log in. Tried manually plugging in my user id and password. I can’t use the app at all.
Do not recommend.
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