Ability to Save EOB Removed
I guess Horizon decided it was a little too convenient that you could save your Explanation of Benefits right from the app. So they removed the feature. How lovely.
Hard to find out of network provider in my claim
Would love to flag out of network HCPs so I’m not overpaying
Support
Ken and everyone who assisted me when I had to set up a new plan when my husband went on Social Security has been fantastic. Getting the payment moved to the new account when the incorrect payment was taken by automatic withdrawal fir my cancelled plan and to remove my email so I could use it with my new policy was so easy once I explained my needs. I really appreciate the call backs during each step of the process as I am very ill with a chest cold at the worse time possible. Thank you very much.
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Terrible app, huge time waster
Attempting to search for a provider on this app is an exercise in extreme frustration. Backtracking from the detail section on any provider often results in being booted completely from a search, requiring a brand new search to be run, taking one then to the beginning of a provider list anew... again, and again. In 20 minutes I've gotten almost nowhere. Unbelievable that the people at Horizon allowed this app to be published as is.
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Salud
Excelente
