Never lets you sign in
When you put in your log in info it just says successfully signed you out. Chat is only way to get help. When you speak with a person they always nicely tell you that you can also use the website, but when you tell them the website issues and why you can't do that, it's obviously not their department/responsibility to fix the app and website so doesn't seem like the tech issues get ever resolved. The people who chat/take your call are the only thing functioning and they do a great job.
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PFPrices & filters false
App stuck in a loop
After my visit I need to reach back out for a follow up because my prescription wasn’t sent through. However, the app claims I need to update to the latest version when I try to open it. But when I go to the Apple Store, I do have the latest version. So…I’m stuck. No way to contact the doctor. (Don’t even know their name!) and no way to talk to anyone about fixing my prescription. A nightmare.
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TTpetdoctor
Loop between update app and open app. Not good
Loop between update app and open app. Not good
DDacastaneda
Stuck in loop "New app version available"
When the app launches, it shows a mandatory update dialogue. When you press that button, it takes you to the App Store, where you see that you in fact have the latest version installed. So there is no way to launch this app anymore. I uninstalled and reinstalled, but that did not fix the issue.
AArduous
Not easy to update
Not easy to update
BBetsyTortella
