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HMH Well

HMH Well

by HMH Hospitals Corporation

71 ratings
75 reviews
🏥 Medical
Free

Details

  • Released
  • Updated
  • March 27, 2015
  • July 23, 2026

Features

Developer

HMH Hospitals Corporation
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About

Access your health information conveniently, including MyChart, doctor searches, and emergency department wait times. Stay informed about your healthcare needs with this comprehensive health portal.

✓MyChart access
✓Find a Doctor tool
✓Emergency Department wait times
✓Access health information
Show original description

What users say

Summarized from real user reviews of HMH Well. Based on 71 reviews and a 2.8/5 average, it highlights the 17 positives and 48 negatives reviewers mention most about this Medical app.

Positive things

  • 👍Convenient all-in-one app
  • 👍Easy to use and navigate
  • 👍Access to MyChart results
  • 👍Telehealth/video consultations
  • 👍Find doctors and locations
  • 👍Schedule appointments
  • 👍Access medical records
  • 👍Health tips and reminders
  • 👍Works with fitness trackers
  • 👍Simple and reliable healthcare
  • 👍Good update access to everything
  • 👍Helpful to find doctor and notes
  • 👍User-friendly interface
  • 👍Top buttons for needed resources
  • 👍Easy to track health info
  • 👍Excellent service for COVID vaccine
  • 👍Impressive features in hospital app

Negative things

  • 🐛App not working/crashing
  • 🐛Unable to stay logged in
  • 🐛Poorly optimized app
  • 🐛App opens browser instead of within app
  • 🐛Lost Face ID/Touch ID login
  • 🐛Manual sign-in required
  • 🐛No print function for results
  • 🐛PDF download/sharing issues
  • 🐛Convoluted website interface
  • 🐛Old version was better
  • 🐛Glorified web browser
  • 🐛No 'back' option in browser
  • 🐛Difficult to navigate new interface
  • 🐛Too many things thrown at user
  • 🐛Annoying and time-consuming
  • 🐛Difficult to find info in MyChart
  • 🐛App is pointless after update
  • 🐛Mobile website experience
  • 🐛Cannot sync with Apple Health
  • 🐛Cannot upload pic of insurance card
  • 🐛Cannot submit feedback in app
  • 🐛Useless app for new users
  • 🐛Setup issues
  • 🐛No confirmation for setup/tickets
  • 🐛Server errors
  • 🐛Cannot see child's information
  • 🐛Lost ability to switch profiles
  • 🐛Cannot review test results
  • 🐛Frustrating location selection
  • 🐛IT support unhelpful
  • 🐛Never remembers sign-in info
  • 🐛Not sized correctly for iPhone
  • 🐛Information not current after password reset
  • 🐛App freezes
  • 🐛Links not working
  • 🐛Cannot share test results with Apple Health
  • 🐛Not mobile friendly
  • 🐛App gets stuck/doesn't open
  • 🐛Cannot do simple comparisons of past test results
  • 🐛Standard lab results not on same page
  • 🐛Customer service has no software knowledge
  • 🐛App crashes routinely
  • 🐛Lost 'Share My Records' capability
  • 🐛Cannot obtain graph of results
  • 🐛Cannot create account
  • 🐛Map will not load
  • 🐛Surprise bills/undisclosed costs
  • 🐛Inconvenient telehealth costs
See all reviews

What's New in HMH Well

9.0.9

July 23, 2026

Various bug fixes and improvements.

User reviews

Most RecentHighest RatedLowest Rated

The worst connection to MyChart

Quite surprising how HMH is unable to make it easy for the end user. All other health systems get it easy.
FredjsnjFredjsnj

Doesn't work well

Does not stay logged in to My Chart so if you accidentally click something you have to log in all over again. Also does not accurately show my location and is showing the farthest hospital and urgent care.
capt complainercapt complainer

Surprise bills

5 minutes video with a doctor was $365. My co pay was $234.78. None of this was disclosed before service.
Prisoner65864Prisoner65864

Unable to stay logged in

This app is poorly optimized
DiamonDog101DiamonDog101

App currently not working

The app is currently not working for me. Tried logging off and back on and reinstalled but nothing is working.
afrtnxeddehhgafrtnxeddehhg
See 70 more reviews

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User experience

🐞

Reported Bugs

30 issues

App crashes frequently

Bug

App not working

Bug

Unable to log in

Bug

Unable to stay logged in

Bug

Login issues

Bug

Password reset not working

Bug

Verification code issues

Bug

App opens a browser window

Bug

Face ID/Touch ID removed

Bug

No print option for results

Bug

PDF download/sharing errors

Bug

App freezes

Bug

Links not working

Bug

Cannot upload photos of insurance card

Bug

Cannot submit feedback

Bug

Setup issues

Bug

Server errors

Bug

Cannot see child's information/switch profiles

Bug

Map not loading

Bug

App not remembering sign-in info

Bug

Information not current after password reset

Bug

App not sized correctly for iPhone

Bug

App gets stuck and doesn't open

Bug

App crashes after sending login credentials

Bug

Terms and conditions not loading

Bug

No connection to server message

Bug

Password screen shows only numbers

Bug

App forces user to website

Bug

No 'back' option in browser

Bug

Random server errors

Bug
✨

Requested Features

13 requests

Restore Face Recognition/Face ID/Touch ID

Feature

Add print function for test results

Feature

Allow PDF download/sharing of results

Feature

Improve MyChart navigation

Feature

Restore ability to switch between child/family profiles

Feature

Improve mobile website experience

Feature

Allow syncing with Apple Health

Feature

Scale down photos for insurance card upload

Feature

Fix feedback submission

Feature

Improve app optimization

Feature

Add dark mode

Feature

Improve integration between different app features

Feature

Allow selection of specific locations (e.g., RBMC Perth)

Feature

FAQ

What does HMH Well do?

HMH Well provides users with easy access to their health information. This includes features like MyChart access, a tool to find doctors, and real-time wait times for emergency departments.

What are the key features of HMH Well?

Key features include direct access to MyChart for managing health records, a comprehensive 'Find a Doctor' tool to locate healthcare providers, and up-to-date wait times for emergency departments. It also offers access to other important health information.

Is HMH Well free to use?

Yes, the application is free to download and use. There are no in-app purchases or advertisements mentioned, indicating a completely free experience for users.

Who is HMH Well for?

This app is designed for patients and individuals who need to manage their health information, find healthcare providers, or check emergency room wait times. It's for anyone seeking convenient access to their healthcare services.