MSK MyChart

MSK MyChart

MSK's Patient Portal

1.2K ratings
175 reviews
Free

Details

  • Released
  • Updated

Features

MSK MyChart screenshot #1 for iPhone
MSK MyChart screenshot #2 for iPhone
MSK MyChart screenshot #3 for iPhone
MSK MyChart screenshot #4 for iPhone
MSK MyChart screenshot #5 for iPhone
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About

This patient portal app allows individuals receiving care at Memorial Sloan Kettering Cancer Center to securely access their medical information, manage appointments, communicate with their care team, and view test results. It also facilitates prescription refills, bill payments, and integration with other healthcare providers and personal health data.

View medical information
Access test results
Manage appointments
Message care team
Request prescription refills
View and pay bills
Connect to telemedicine
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What users say

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What's New in MSK MyChart

11.5.3

December 4, 2025

Miscellaneous fixes and improvements.

User reviews

MSK

Doctors-Cleaners From the Doctor’s to the cleaners everyone is so helpful respectful and caring I love this hospital where my life was saved!

Difficult to use.

This is the most confusing site. The old MSCC site was easy to use, intuitive and consistent. It takes me a very long time to find the items I need. It shouldnt be this hard. I feel like I need a Masters degree (which I have, and it’s not helping) to use this site. Please go back to your original site.
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Awful App!

The original MSK app was wonderful, easy to navigate as a patient and easy to find what you were looking for. MyChart in general is awful - it’s a guessing game to find what you are looking for. I’d give it zero stars!

Too many repetitive requests to submit forms for follow-ups

Too many repetitive requests to submit forms for follow-ups. If it wasn’t an accident when I got lymphoma it still isn’t.

CT and bloodwork

For the past five years memorial, Sloan has taken care of my every need regarding my lymphoma and testicular cancer. Not sure where would I be without their care, thank you so much for all that you’ve done and for that you continue to do for me. Your kindness and understanding always makes every visit less stressful. Thank you.
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Developer apps

User experience

🐞

Reported Bugs

5 issues

Login issues

Bug

Frequent crashes

Bug

Disappearing medical information

Bug

Unreliable appointment scheduling

Bug

Billing discrepancies

Bug

Requested Features

6 requests

Ability to reschedule appointments

Feature

Improved communication with providers

Feature

Easier access to past medical history

Feature

Streamlined billing and payment options

Feature

Customizable notification settings

Feature

Integration with external calendar apps

Feature

FAQ

What can I do with the MSK MyChart app?

The app allows you to securely view your medical information, access test results, manage appointments, message your care team, request prescription refills, and view and pay bills. You can also connect to telemedicine visits and integrate data from other healthcare centers or Apple Health.

How do I create an MSK MyChart account?

You can create an account directly within the app or on the MSKMyChart.MSK.org website using an activation code. To obtain an activation code, please ask your doctor's office or call the Help Desk at 800-248-0593.

Is the MSK MyChart app free to use?

Yes, the MSK MyChart app is free to download and use for patients receiving care at Memorial Sloan Kettering Cancer Center. There are no in-app purchases or advertisements mentioned.

What devices is MSK MyChart compatible with?

The app is designed for mobile devices. It can connect with Apple Health to pull health-related data from personal devices, suggesting compatibility with iOS devices. Specific Android compatibility is not detailed but is implied for a mobile app.

Can I see medical information from other hospitals in MSK MyChart?

Yes, the app allows you to connect accounts from other healthcare centers. This feature enables you to see all your medical information in one consolidated place within MSK MyChart.