MSK MyChart vs MyNorthwell
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
MSK MyChart
This patient portal allows individuals receiving care at Memorial Sloan Kettering Cancer Center to securely access their medical information, manage appointments, communicate with their care team, and view test results. It also facilitates telemedicine visits, prescription refills, and bill payments.
- View medical information
- Share test results
- Manage appointments
- Connect to telemedicine
- Message care team
- Request prescription refills
- Pay bills
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MSK MyChart (formerly MyMSK) is for patients receiving care at Memorial Sloan Kettering Cancer Center. MSK MyChart, our patient portal, is the best way to stay connected to your healthcare. Patients and caregivers can download and log in to the MSK MyChart app to securely: • See your medical information. • View and share your test results. • Manage your appointments. • Save appointment details to your calendar on your mobile device. • Connect to telemedicine visits. • Message your care team. • Connect your accounts from other healthcare centers so you can see all your medical information in one place. • Request prescription refills. • Fill out health questionnaires. • Read patient education information. • View and pay bills. • Connect your account to Apple Health to pull health-related data from your personal devices right into MSK MyChart. You can create an MSK MyChart account on the app or at MSKMyChart.MSK.org using your activation code. To get an activation code, please ask someone from your doctor’s office or call our Help Desk at 800-248-0593.
MyNorthwell
Manage your healthcare appointments, connect with providers, and access your medical records. Book, cancel, or reschedule visits, join waitlists for earlier appointments, and complete eCheck-In. View test results, track health history, and communicate with your care team.
- Book, cancel, reschedule appointments
- Join appointment waitlists
- eCheck-In for appointments
- View test results and notifications
- Manage health history and medications
- Message care team and customer service
- Grant caregiver access
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With the MyNorthwell app, you can manage visits, connect with providers, access results, join appointment wait lists and more. Simply download the app and create an account to get started. Features: • Book, cancel and reschedule appointments. • Join our wait lists and get notified if an earlier appointment time becomes available. • Use eCheck-In before your appointment to save time when you arrive. • View test results and receive notifications of new results. • Manage and view summaries of current health issues, medical history, medications, immunizations and more. • Send messages to your care team or non-medical inquiries to customer service. • Grant account access to caregivers and providers. • View billing statements and make payments. Our app is integrated with HealthKit technology, which allows you to upload health and fitness data from other apps when enrolled in self-tracking programs.
Screenshots
Verdict
The clearest difference is update cadence: MyNorthwell at fortnightly against MSK MyChart's every 3 months. MyNorthwell also leads on chart position (#112 vs unranked). On price, rating, review sentiment and ratings volume there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 3.6 for MSK MyChart against 3.5 for MyNorthwell. Both are backed by a comparable volume of ratings — 1.2K and 625 respectively. Written reviews are what separate them: 27% of MSK MyChart's written reviews are positive against 23% of MyNorthwell's.
MSK MyChart ships an update every 3 months, MyNorthwell fortnightly. Both last shipped on November 6, 2026.
| Parameter | MSK MyChart | MyNorthwell |
|---|---|---|
| Price | Free | Free |
| Rating | 3.6 (1.2K ratings) — better | 3.5 (625 ratings) |
| Positive reviews | 26.9% of reviews — better | 22.5% of reviews |
| Number of ratings | 1.2K — better | 625 |
| Update frequency | Every 3 months | Fortnightly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Best chart rank | — | #112 — better |
| Devices | iPhone, iPad, Apple Watch | iPhone, iPad, Apple Watch |
| Requires iOS | 18.0 | 18.0 |
| Further details — not scored | ||
| Size | 169 MB | 167 MB |
| Age rating | 17+ | 17+ |
| Developer | Memorial Sloan Kettering Cancer Center | Northwell Health INC |
Customer experience
MSK MyChart
MyNorthwell
User reviews
MSK MyChart
From 1.2K App Store ratingsWhat we love
- 🚀 Easy to use
- 👍 Helpful staff
- 🚀 Fast and efficient
- 🚀 Timely updates
- 👍 Intuitive interface
Room to improve
- 🐛 Confusing navigation
- 🐛 Glitchy and buggy
- 🐛 Repetitive requests
- 🐛 Difficult to contact providers
- 🐛 Missing functionality from previous app
MyNorthwell
From 625 App Store ratingsWhat we love
- 👍 Convenient access to health information
- 🚀 Easy to book appointments
- 💰 Straightforward bill payment
- 🔍 Helpful for finding doctors
- 🔒 Secure access to personal records
Room to improve
- 🐛 Frequent crashes and glitches
- 🤔 Confusing navigation and UI
- 🔍 Difficulty finding specific providers
- 🕰️ Slow app performance
- 🔒 Concerns about data privacy
Bugs and requests
MSK MyChart
Reported bugs
5 issues- Login issues
- Frequent crashes
- Disappearing medical information
- Unreliable appointment scheduling
- Billing discrepancies
Requested features
6 requests- Ability to reschedule appointments
- Improved communication with providers
- Easier access to past medical history
- Streamlined billing and payment options
- Customizable notification settings
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- Integration with external calendar apps
MyNorthwell
Reported bugs
4 issues- Login issues and verification problems
- Missing or outdated patient information
- Appointment scheduling not working properly
- Inability to access certain features
Requested features
5 requests- Ability to message providers directly
- Integration with other health apps
- Improved lab result tracking
- More personalized recommendations
- Enhanced appointment management
In-app purchases
MSK MyChart
No in-app purchases
MyNorthwell
No in-app purchases
Questions
Is MSK MyChart free?
Is MyNorthwell free?
Which has better reviews, MSK MyChart or MyNorthwell?
Do MSK MyChart or MyNorthwell have ads?
Which is updated more often, MSK MyChart or MyNorthwell?
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