Questionnaires, and more questionnaires, and more😖
The APP does prove helpful. However, as most of my physicians are within the Northwell group, I receive the same questionnaire to complete via MyChart each time I have an appointment; very little information is saved from the last questionnaire. WHY?
During October alone I have had several Northwell visits, some just days apart. WHY must I complete this questionnaire EVERY SINGLE TIME I have an appointment? WHY?
I understand you need these details but WHY are my last replies not stored, as just a few are, for me to simply check if details are accurate or have changed? WHY am I asked to spend time doing this OVER, and OVER, and OVER AGAIN?
There has to be a way that this can be streamlined. If I see two of your physicians a week or so apart, WHY must I repeat filling these questionnaires out twice? Sometimes, for the very same physician. Its ridiculous, a waste of my time, and has become EXTREMELY FRUSTRATING.
Come on Northwell, please do something to reduce the time I/your patients must spend answering the same questions repeatedly.
During October alone I have had several Northwell visits, some just days apart. WHY must I complete this questionnaire EVERY SINGLE TIME I have an appointment? WHY?
I understand you need these details but WHY are my last replies not stored, as just a few are, for me to simply check if details are accurate or have changed? WHY am I asked to spend time doing this OVER, and OVER, and OVER AGAIN?
There has to be a way that this can be streamlined. If I see two of your physicians a week or so apart, WHY must I repeat filling these questionnaires out twice? Sometimes, for the very same physician. Its ridiculous, a waste of my time, and has become EXTREMELY FRUSTRATING.
Come on Northwell, please do something to reduce the time I/your patients must spend answering the same questions repeatedly.
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Kkaf1227
Garbage
This app is terrible. It stresses me out just to use it. My medication is missing, along with all my important information.
V0Veggie 07
Worst app experience
Is this 2026? They fire the team that put this app out and need to improve the login experience. Trying to login via a passkey and it wants me to scan a QR code! I’m on my iPhone already. Try to chat support for help within the app and there is no way to “accept” the cookies message?!?!?
Ddb-setauket
Awful app
For a first world country and one of the top healthcare systems this is unacceptable. They upgrade the system and unlike the last one, which worked good, especially for making appointments, it is impossible or very very complicated and time consuming to make a simple appt. On one page it says one thing as far as availability and on another page it says something else and it doesn’t let you book it half the time. Many many bugs or just poor design.
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MMANIACARAM
Response from developer
Hi, we would like to help resolve the issue and need additional information. Please contact us directly at accountsupport@northwell.edu and include REF#67707
App feedback
This app needs an overhaul
I’ve had to change my password multiple times and I still can’t access my account!!!!
Please fix the app
Make the app easier
Add password hints
Damn this app pisses me off
I’ve had to change my password multiple times and I still can’t access my account!!!!
Please fix the app
Make the app easier
Add password hints
Damn this app pisses me off
SPsoph the photographer
