No customer service in billing
It is impossible to speak to someone about a bill. I have emailed and now on the phone once again to speak to someone and it takes hours to get to even speak to someone. Still on hold as I wrote this.
Review
I am so grateful to my doctor, Bella Kushnir.
She paid attention to many aspects that other doctors overlooked. She is wonderful and professional.
I have also been seen by many other doctors — gynecologists and endocrinologists — throughout the NYU Langone network, and I'm truly thankful for how attentive everyone is.
They always call back, always ask how you're feeling after a procedure, and always recommend the best option for resolving any issue.
I love my doctor and I'm deeply grateful to the entire NYU Langone network for their high standards of patient care.
She paid attention to many aspects that other doctors overlooked. She is wonderful and professional.
I have also been seen by many other doctors — gynecologists and endocrinologists — throughout the NYU Langone network, and I'm truly thankful for how attentive everyone is.
They always call back, always ask how you're feeling after a procedure, and always recommend the best option for resolving any issue.
I love my doctor and I'm deeply grateful to the entire NYU Langone network for their high standards of patient care.
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Exceptional
I’ve been involved with NYU Langone for over 20 years. I’ve always received excellent care by the doctors. The nurses to the staff at the desk. Everyone is always friendly and professional. I would recommend NYU to anyone who needs medical care.
Greatly Appreciate the My Chart Thoroughness and Options, but…
I find the My Chart very lacking for not allowing patients be able to avail themselves of continual access of messaging to providers. Instead, it provides a very short window of time, from 2 to 3 weeks, to send a message and then cuts off such service. This prevents continuity of the provision of care in a dreadful way. Kindly consider expanding and upgrading this failure of the integrity of a medical “communications” channel which hurts patients needs.
Thank you for your courtesies and considerations toward this matter.
Sincerely,
Judge Steven J Vadala (Retired)
Thank you for your courtesies and considerations toward this matter.
Sincerely,
Judge Steven J Vadala (Retired)
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ED
Efficiency and kindness
