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MyHSS

MyHSS

Official HSS App

1.1K ratings
142 reviews
🏥 Medical
Free

Details

  • Released
  • Updated

Features

Developer

Hospital for Special Surgery
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About

Access your complete medical record, communicate with your care team, and manage appointments. This app provides instant updates and allows scheduling of in-person or virtual visits with specialists. It also offers health resources and the ability to track fitness data.

✓View medical records and test results
✓Message doctors
✓Manage appointment calendar
✓Receive care updates
✓Schedule virtual appointments
✓Access health resources
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What users say

Summarized from real user reviews of MyHSS. Based on 1.1K reviews and a 4.5/5 average, it highlights the 7 positives and 7 negatives reviewers mention most about this Medical app.

Positive things

  • 👍User-friendly app
  • 🚀Seamless and easy to use
  • 🔒Secure access to medical records
  • 💡Comprehensive features (appointments, test results, messaging)
  • 👍Excellent customer service
  • 👍Helpful for managing healthcare
  • 👍Streamlined processes (questionnaires, billing)

Negative things

  • 🐛Frequent crashes and freezes
  • 🐛Navigation issues (no back/exit buttons)
  • 🐛Inconsistent performance (hangs, slow loading)
  • 👎Difficult to find/access medical records
  • 👎Poor integration with other health apps
  • 👎Unintuitive and confusing interface
  • 👎Unresponsive to messages and requests
See all reviews

What's New in MyHSS

11.5.2

October 15, 2025

Miscellaneous fixes and improvements.

User reviews

Most RecentHighest RatedLowest Rated

Too much info not enough functionality

The app has way too much info and it is not easy to find/look at what I want. Too complicated. Not designed well from a patient point of view.
$&();:$&();:

Useful app

This app, and more importantly, the medical team behind it, allow for expletive communication with my care team and easy access to information. Well done.
RangerDrSteveRangerDrSteve

Excellent health app

I really appreciate how easy it is to navigate the app. My favorite feature is being able to message any of my providers on my team and knowing the whole team is in the loop. Just another reason to trust my health to HSS and my incredible doctors, physical therapists and support teams.
BrzyGmaBrzyGma

Bicep tear

Tore my bicep. HSS found me a quick mri and appointment when others had 3 week appointments
Cheach1331Cheach1331

HSS best orthopedic in USA

Five starts
ArtusartistArtusartist
See 137 more reviews

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User experience

🐞

Reported Bugs

5 issues

Inability to log out or navigate back from certain screens

Bug

Inconsistent behavior when accessing test results

Bug

Vaccination status update feature not functioning properly

Bug

Appointment scheduling issues (unavailable slots shown as available)

Bug

Billing and payment processing problems

Bug
✨

Requested Features

5 requests

Ability to compare test results over time

Feature

Integration with wearable devices (e.g., Apple Watch)

Feature

Option to share test results with external providers

Feature

Streamlined login and password management

Feature

Improved notification system for appointments and updates

Feature

FAQ

What does the MyHSS app do?

The MyHSS app serves as the official patient portal for the Hospital for Special Surgery. It allows you to view your complete medical record and test results, message your doctors, manage your appointment calendar, and schedule in-person or virtual appointments with specialists.

What are the key features of the MyHSS app?

Key features include accessing your full medical record and test results, direct messaging with doctors, appointment management, instant notifications for care updates, scheduling virtual and in-person appointments, and access to health resources and patient stories.

Is the MyHSS app free to use?

Yes, the MyHSS app is free to download and use. There are no associated costs for accessing its features or managing your healthcare information through the app.

What kind of health data can I upload to the MyHSS app?

When enrolled in self-tracking programs, you can upload health and fitness data. This includes data from the Apple Health app, allowing for integrated tracking of your wellness information.

Who is the MyHSS app intended for?

This app is designed for patients of the Hospital for Special Surgery (HSS). It provides a convenient way for patients to access their medical information, communicate with their care team, and manage their healthcare journey.