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MyHSS

MyHSS

Official HSS App

1.1K ratings
134 reviews
🏥 Medical
Free

Details

  • Released
  • Updated

Features

Developer

Hospital for Special Surgery
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❓5 answered
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About

Access your complete medical record, communicate with your care team, and manage appointments. This app provides instant updates and allows scheduling of in-person or virtual visits with specialists. It also offers health resources and the ability to track fitness data.

✓View medical records and test results
✓Message doctors
✓Manage appointment calendar
✓Receive care updates
✓Schedule virtual appointments
✓Access health resources
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What users say

Summarized from real user reviews of MyHSS. Based on 1.1K reviews and a 4.5/5 average, it highlights the 7 positives and 7 negatives reviewers mention most about this Medical app.

Positive things

  • 👍User-friendly app
  • 🚀Seamless and easy to use
  • 🔒Secure access to medical records
  • 💡Comprehensive features (appointments, test results, messaging)
  • 👍Excellent customer service
  • 👍Helpful for managing healthcare
  • 👍Streamlined processes (questionnaires, billing)

Negative things

  • 🐛Frequent crashes and freezes
  • 🐛Navigation issues (no back/exit buttons)
  • 🐛Inconsistent performance (hangs, slow loading)
  • 👎Difficult to find/access medical records
  • 👎Poor integration with other health apps
  • 👎Unintuitive and confusing interface
  • 👎Unresponsive to messages and requests
See all reviews

What's New in MyHSS

11.5.2

October 15, 2025

Miscellaneous fixes and improvements.

User reviews

Most RecentHighest RatedLowest Rated

Ease of use

Best patient portal I have used. Easy to send photos and messages to my surgeon.
Staceyread4growthStaceyread4growth

Ease Of Use

This app has been a game changer for me and it helps me stay on track with my annual exams. I’m able to communicate with my Primary Physician quickly and I can refer to lab results at anytime. I’ve honest become quite dependent on the HSS app. It’s kept me on top of my healthcare and well being.
jarsdaughterjarsdaughter

Knee Surgery

I had my knee surgery with Dr. Steven Haass on July 6th he was wonderful to deal with & i must say all the staff on the 10th floor were amazing so caring & kind just absolutely incredible. I came from Ireland for my surgery & two weeks post op i’m doing great. Dr Hasss explained everything to me in detail before & after the surgery, i saw him today 2 weeks post op as I’m flying back to Ireland & he was so pleased with my procedure & my progress. It’s definitely a painful journey so far but I’m looking forward to being pain free & having a great quality of life. Definitely glad i made the journey to get my knee replacement with Dr Steven B Haas he’s just a lovely man who knows how to make his patients feel at ease
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CC WaterfordCC Waterford

Coordinated care

Excellent way to keep up to date, report recovery progress and guide my recovery.
PertiscPertisc

A must if are you treated at HSS

Easy to use. All info in one place. Makes being at HSS a much better experience. Great app!
Uri GorenUri Goren
See 129 more reviews

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User experience

🐞

Reported Bugs

5 issues

Inability to log out or navigate back from certain screens

Bug

Inconsistent behavior when accessing test results

Bug

Vaccination status update feature not functioning properly

Bug

Appointment scheduling issues (unavailable slots shown as available)

Bug

Billing and payment processing problems

Bug
✨

Requested Features

5 requests

Ability to compare test results over time

Feature

Integration with wearable devices (e.g., Apple Watch)

Feature

Option to share test results with external providers

Feature

Streamlined login and password management

Feature

Improved notification system for appointments and updates

Feature

FAQ

What does the MyHSS app do?

The MyHSS app serves as the official patient portal for the Hospital for Special Surgery. It allows you to view your complete medical record and test results, message your doctors, manage your appointment calendar, and schedule in-person or virtual appointments with specialists.

What are the key features of the MyHSS app?

Key features include accessing your full medical record and test results, direct messaging with doctors, appointment management, instant notifications for care updates, scheduling virtual and in-person appointments, and access to health resources and patient stories.

Is the MyHSS app free to use?

Yes, the MyHSS app is free to download and use. There are no associated costs for accessing its features or managing your healthcare information through the app.

What kind of health data can I upload to the MyHSS app?

When enrolled in self-tracking programs, you can upload health and fitness data. This includes data from the Apple Health app, allowing for integrated tracking of your wellness information.

Who is the MyHSS app intended for?

This app is designed for patients of the Hospital for Special Surgery (HSS). It provides a convenient way for patients to access their medical information, communicate with their care team, and manage their healthcare journey.