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MyHSS

MyHSS

Official HSS App

1.1K ratings
130 reviews
🏥 Medical
Free

Details

  • Released
  • Updated

Features

Developer

NEW YORK SOCIETY FOR THE RELIEF OF THE RUPTURED & CRIPPLED
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About

Access your complete medical record, communicate with your care team, and manage appointments. This app provides instant updates and allows scheduling of in-person or virtual visits with specialists. It also offers health resources and the ability to track fitness data.

✓View medical records and test results
✓Message doctors
✓Manage appointment calendar
✓Receive care updates
✓Schedule virtual appointments
✓Access health resources
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What users say

Summarized from real user reviews of MyHSS. Based on 1.1K reviews and a 4.5/5 average, it highlights the 7 positives and 7 negatives reviewers mention most about this Medical app.

Positive things

  • 👍User-friendly app
  • 🚀Seamless and easy to use
  • 🔒Secure access to medical records
  • 💡Comprehensive features (appointments, test results, messaging)
  • 👍Excellent customer service
  • 👍Helpful for managing healthcare
  • 👍Streamlined processes (questionnaires, billing)

Negative things

  • 🐛Frequent crashes and freezes
  • 🐛Navigation issues (no back/exit buttons)
  • 🐛Inconsistent performance (hangs, slow loading)
  • 👎Difficult to find/access medical records
  • 👎Poor integration with other health apps
  • 👎Unintuitive and confusing interface
  • 👎Unresponsive to messages and requests
See all reviews

What's New in MyHSS

11.5.2

October 15, 2025

Miscellaneous fixes and improvements.

User reviews

Most RecentHighest RatedLowest Rated

A must if are you treated at HSS

Easy to use. All info in one place. Makes being at HSS a much better experience. Great app!
Uri GorenUri Goren

Second Stay in 60 days

Everyone is always a great help and have great attitudes. Makes it as easy as it can possibly be.
mikeclemenmikeclemen

Professional Excellent Care!!

I was fortunate to see Doctor Nicholas Sama Trauma Surgeon, at HSS, following an accident on October 15, 2025. I was run down by an suv while out walking-I sustained a broken leg and ankles. I was highly recommended to see Dr. Sama. He performed surgery, and I am walking again. More recently, I tripped while out walking and injured my shoulder. I was seen by Dr. Sama again. Doctor Sama is a true professional and dedicated to his profession. I highly recommend Dr. Sama, and his wonderful support staff.
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Loraine GERRITYLoraine GERRITY

Top of the game!!

The professionals at HSS are very thorough and thoughtful. They provide a high level of service and explain everything!!
Great Rail Trail FinderGreat Rail Trail Finder

Messages

Wish you didn’t have to start a new message when you already have an ongoing correspondence with a doctor.
CrajedCrajed
See 125 more reviews

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User experience

🐞

Reported Bugs

5 issues

Inability to log out or navigate back from certain screens

Bug

Inconsistent behavior when accessing test results

Bug

Vaccination status update feature not functioning properly

Bug

Appointment scheduling issues (unavailable slots shown as available)

Bug

Billing and payment processing problems

Bug
✨

Requested Features

5 requests

Ability to compare test results over time

Feature

Integration with wearable devices (e.g., Apple Watch)

Feature

Option to share test results with external providers

Feature

Streamlined login and password management

Feature

Improved notification system for appointments and updates

Feature

FAQ

What does the MyHSS app do?

The MyHSS app serves as the official patient portal for the Hospital for Special Surgery. It allows you to view your complete medical record and test results, message your doctors, manage your appointment calendar, and schedule in-person or virtual appointments with specialists.

What are the key features of the MyHSS app?

Key features include accessing your full medical record and test results, direct messaging with doctors, appointment management, instant notifications for care updates, scheduling virtual and in-person appointments, and access to health resources and patient stories.

Is the MyHSS app free to use?

Yes, the MyHSS app is free to download and use. There are no associated costs for accessing its features or managing your healthcare information through the app.

What kind of health data can I upload to the MyHSS app?

When enrolled in self-tracking programs, you can upload health and fitness data. This includes data from the Apple Health app, allowing for integrated tracking of your wellness information.

Who is the MyHSS app intended for?

This app is designed for patients of the Hospital for Special Surgery (HSS). It provides a convenient way for patients to access their medical information, communicate with their care team, and manage their healthcare journey.