Excellent health app
I really appreciate how easy it is to navigate the app. My favorite feature is being able to message any of my providers on my team and knowing the whole team is in the loop. Just another reason to trust my health to HSS and my incredible doctors, physical therapists and support teams.
Bicep tear
Tore my bicep. HSS found me a quick mri and appointment when others had 3 week appointments
HSS best orthopedic in USA
Five starts
HSS Review
My stay at HSS was great. The nurses were fantastic, they were caring and supportive with me and always helping. The Doctors were very helpful and professional. Had a great recovery and would highly recommend.
Review
Excellent but perhaps too much information. Try to reduce the number of messages.
Easy Access
The app is great. It is wonderful to be able to see all of your appointments in one application. I really enjoyed the updated pre-surgery timeline which isolated tasks to complete by week. Having a picture of the provider allows you to connect with the provider before you even step foot in their office. You can easily communicate with you care team: ask questions, refill a script or just to let the team know how you are progressing. When you visit an HSS provider including your physical therapist or massage therapist, all of your information is on the app. Not only for their reference but for your information as well. I love how easy the app is to use. Thank you HSS for making the patient experience a great experience.
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Ease of use
Best patient portal I have used. Easy to send photos and messages to my surgeon.
Ease Of Use
This app has been a game changer for me and it helps me stay on track with my annual exams. I’m able to communicate with my Primary Physician quickly and I can refer to lab results at anytime. I’ve honest become quite dependent on the HSS app. It’s kept me on top of my healthcare and well being.
Knee Surgery
I had my knee surgery with Dr. Steven Haass on July 6th he was wonderful to deal with & i must say all the staff on the 10th floor were amazing so caring & kind just absolutely incredible. I came from Ireland for my surgery & two weeks post op i’m doing great. Dr Hasss explained everything to me in detail before & after the surgery, i saw him today 2 weeks post op as I’m flying back to Ireland & he was so pleased with my procedure & my progress. It’s definitely a painful journey so far but I’m looking forward to being pain free & having a great quality of life. Definitely glad i made the journey to get my knee replacement with Dr Steven B Haas he’s just a lovely man who knows how to make his patients feel at ease
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Coordinated care
Excellent way to keep up to date, report recovery progress and guide my recovery.
A must if are you treated at HSS
Easy to use. All info in one place. Makes being at HSS a much better experience. Great app!
Second Stay in 60 days
Everyone is always a great help and have great attitudes. Makes it as easy as it can possibly be.
Professional Excellent Care!!
I was fortunate to see Doctor Nicholas Sama Trauma Surgeon, at HSS, following an accident on October 15, 2025. I was run down by an suv while out walking-I sustained a broken leg and ankles. I was highly recommended to see Dr. Sama. He performed surgery, and I am walking again. More recently, I tripped while out walking and injured my shoulder. I was seen by Dr. Sama again. Doctor Sama is a true professional and dedicated to his profession. I highly recommend Dr. Sama, and his wonderful support staff.
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Top of the game!!
The professionals at HSS are very thorough and thoughtful. They provide a high level of service and explain everything!!
Messages
Wish you didn’t have to start a new message when you already have an ongoing correspondence with a doctor.
The Best
I like to thank Rose Ana the secretary for Doctor Russell for her hard work . I appreciate everything she has done for me she has made this process very easy for me.
Tech Done Right!
From the moment my doctor told me to get the HSS app, I was excited to see what it would do to help/guide me along my journey/decision to lop off a bad hip and insert a titanium version.
The official HSS App is easy to use, intuitive, and provides you with a level of events coordination that is matched by few. From appointments to meds to physical therapy to billing, HSS has thought of it all. The app easily places you in touch with your Physician, Anesthesiologist, Nursing Staff, or coordinator to make it a true portal of one-stop-shopping. If you are making the wonderful choice to enhance your life through HSS, download this app and know you are securely in great hands from the moment you said hello.
The official HSS App is easy to use, intuitive, and provides you with a level of events coordination that is matched by few. From appointments to meds to physical therapy to billing, HSS has thought of it all. The app easily places you in touch with your Physician, Anesthesiologist, Nursing Staff, or coordinator to make it a true portal of one-stop-shopping. If you are making the wonderful choice to enhance your life through HSS, download this app and know you are securely in great hands from the moment you said hello.
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Frequent flyer
I’m here too much. Going for 12th knee operation tomorrow. Always done professionally and with care. This is the best Hospital anywhere. Everyone here is very friendly and they all are the best at what they do.
My chart app
It’s very difficult to log into my account it says it will send verification code and it’s never received
Visit for evaluation of shoulder
From the front desk to the x-ray technician my visit was awesome. My doctor, Dr. McKenna was great. She was attentive, listened to me and came with suggestions for my care. Would highly recommend her to anyone.
