Comparison

HMH Well vs Smart Square Go

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

HMH Well

Access your health information conveniently, including MyChart, doctor searches, and emergency department wait times. Stay informed about your healthcare needs with this comprehensive health portal.

Highlights
  • MyChart access
  • Find a Doctor tool
  • Emergency Department wait times
  • Access health information
Features
Read full description

HMH Well provides easy access to MyChart, Find a Doctor, Wait Times for our Emergency Departments and other important health information.

About

Smart Square Go

This app extends a robust predictive scheduling tool for healthcare professionals. It allows clinicians to manage their schedules, pick up shifts, submit requests, and sync with personal calendars. Secure authentication and a notification hub ensure seamless management.

Highlights
  • Pick up available shifts
  • Sync work schedule to personal calendar
  • Submit time-off and shift trade requests
  • Real-time scheduling updates
  • Centralized notification hub
  • Secure authentication (SSO/Active Directory)
Currently charting
Read full description

Smart Square® combines accurate staffing predictions with simple scheduling functionality and tons of analytics all in one application. This robust predictive scheduling tool forecasts healthcare staffing needs starting 120 days out from the shift, helping you create better schedules and staffing plans sooner. Say hello to Smart Square Go, the essential extension of Smart Square for seamless clinician schedule management. Elevate your scheduling experience with this feature-packed app designed to streamline your day-to-day Smart Square experience. Please note that Smart Square Go requires an active Smart Square account for access to its powerful features. Key Features: · Shift Flexibility: As a clinician, pick up available shifts that fit your schedule. If your organization offers incentives, discover the most desirable incentivized shifts with ease. · Sync with Your Calendar: Sync your work schedule directly to your personal calendar for hassle-free organization. · Real-Time Requests: Submit time-off requests, trade shifts, and request to work in real-time, all within the app. · Secure Authentication: Enjoy peace of mind with secure authentication supporting Single Sign-On (SSO) and Active Directory. · Notification Hub: Stay informed with a centralized notification hub for all your scheduling announcements. Download Smart Square Go now and take control of your schedule!

Screenshots

HMH Well4 screens
Smart Square Go4 screens

Verdict

The call

The clearest difference is review sentiment: HMH Well at 29% against Smart Square Go's 11%. Smart Square Go's advantage is rating (3.0 vs 2.8) and chart position (#184 vs unranked). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Smart Square Go holds the better App Store score, 3.0 against 2.8. That said, the two scores are not equally well evidenced: Smart Square Go has 609 ratings behind it against 71, so its average is the more settled of the two. Written reviews complicate that: 29% of HMH Well's written reviews are positive against 11% of Smart Square Go's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

HMH Well ships an update monthly, Smart Square Go every 6 weeks. The most recent releases landed on October 16, 2026 and October 19, 2026 respectively.

Scorecard4 real differences · 7 level
HMH Well versus Smart Square Go: the parameters behind the verdict, then further details
ParameterHMH WellSmart Square Go
PriceFreeFree
Rating2.8 (71 ratings)3.0 (609 ratings) — better
Positive reviews29.3% of reviews — better10.8% of reviews
Number of ratings71609 — better
Update frequencyMonthly — betterEvery 6 weeks
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
Best chart rank—#184 — better
DevicesiPhone, iPad, iPod — betteriPhone, iPod
Requires iOS15.615.1 — better
Further details — not scored
Size41 MB31 MB
Age rating4+4+
DeveloperHMH Hospitals Corporationsymplr software LLC

Customer experience

HMH Well

All ratings71 ratings
Positive38.0%
Neutral8.5%
Negative53.5%
Written reviews75 reviews
Positive29.3%
Neutral4.0%
Negative66.7%

Smart Square Go

All ratings609 ratings
Positive44.5%
Neutral7.9%
Negative47.6%
Written reviews148 reviews
Positive10.8%
Neutral8.1%
Negative81.1%

User reviews

HMH Well

From 71 App Store ratings

What we love

  • 👍 Convenient all-in-one app
  • 👍 Easy to use and navigate
  • 👍 Access to MyChart results
  • 👍 Telehealth/video consultations
  • 👍 Find doctors and locations

Room to improve

  • 🐛 App not working/crashing
  • 🐛 Unable to stay logged in
  • 🐛 Poorly optimized app
  • 🐛 App opens browser instead of within app
  • 🐛 Lost Face ID/Touch ID login

Smart Square Go

From 609 App Store ratings

What we love

  • 👍 Convenient
  • 🚀 Easy to navigate
  • 💡 Allows self-scheduling

Room to improve

  • 🐛 Glitches and crashes
  • 👎 Not user-friendly
  • 🔍 Difficult to read/see schedule
  • 🔒 Too many login steps
  • 🔌 Doesn't sync with other apps

Bugs and requests

HMH Well

Reported bugs

30 issues
  • App crashes frequently
  • App not working
  • Unable to log in
  • Unable to stay logged in
  • Login issues
Show 25 more
  • Password reset not working
  • Verification code issues
  • App opens a browser window
  • Face ID/Touch ID removed
  • No print option for results
  • PDF download/sharing errors
  • App freezes
  • Links not working
  • Cannot upload photos of insurance card
  • Cannot submit feedback
  • Setup issues
  • Server errors
  • Cannot see child's information/switch profiles
  • Map not loading
  • App not remembering sign-in info
  • Information not current after password reset
  • App not sized correctly for iPhone
  • App gets stuck and doesn't open
  • App crashes after sending login credentials
  • Terms and conditions not loading
  • No connection to server message
  • Password screen shows only numbers
  • App forces user to website
  • No 'back' option in browser
  • Random server errors

Requested features

13 requests
  • Restore Face Recognition/Face ID/Touch ID
  • Add print function for test results
  • Allow PDF download/sharing of results
  • Improve MyChart navigation
  • Restore ability to switch between child/family profiles
Show 8 more
  • Improve mobile website experience
  • Allow syncing with Apple Health
  • Scale down photos for insurance card upload
  • Fix feedback submission
  • Improve app optimization
  • Add dark mode
  • Improve integration between different app features
  • Allow selection of specific locations (e.g., RBMC Perth)

Smart Square Go

Reported bugs

4 issues
  • Doesn't load properly
  • Shifts not updating correctly
  • Login issues, password problems
  • Incompatible with multiple profiles

Requested features

5 requests
  • Allow custom schedule/reminders
  • Improve color contrast and visibility
  • Integrate with calendars
  • Provide shift change notifications
  • Add Face ID/biometric login

In-app purchases

None

HMH Well

No in-app purchases

None

Smart Square Go

No in-app purchases

Questions

Is HMH Well free?
HMH Well is free to download, with no in-app purchases.
Is Smart Square Go free?
Smart Square Go is free to download, with no in-app purchases.
Which has better reviews, HMH Well or Smart Square Go?
Smart Square Go is rated higher. HMH Well averages 2.8 out of 5 from 71 ratings, while Smart Square Go averages 3.0 from 609 ratings.
Do HMH Well or Smart Square Go have ads?
Neither HMH Well nor Smart Square Go shows ads.
Which is updated more often, HMH Well or Smart Square Go?
HMH Well ships an update monthly, and Smart Square Go every 6 weeks. Most recently, HMH Well was updated on October 16, 2026 and Smart Square Go on October 19, 2026.

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