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BCBSMA MyBlue Member App

BCBSMA MyBlue Member App

by Blue Cross Blue Shield of Massachusetts

11K ratings
167 reviews
#153 in free Medical
💪 Health & Fitness
🏥 Medical
Free

Details

Released
June 26, 2015
Updated
September 23, 2026

Features

Developer

Blue Cross Blue Shield of Massachusetts
✨Promote your app ✨
BCBSMA MyBlue Member App screenshot #1 for iPhone
BCBSMA MyBlue Member App screenshot #2 for iPhone
BCBSMA MyBlue Member App screenshot #3 for iPhone
BCBSMA MyBlue Member App screenshot #4 for iPhone
BCBSMA MyBlue Member App screenshot #5 for iPhone
BCBSMA MyBlue Member App screenshot #6 for iPhone
iphone
ipad
📉no. 153
Charts↘︎
📌Ready
Reviews summary↘︎
⭐167
Reviews↘︎
📝40+ tags
Tags↘︎
🔄6+ apps
Alternatives↘︎
❓5 answered
FAQ↘︎
📦~ in 2 weeks
Updates frequency↘︎
🖼️Get Icon
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About

Manage your health plan easily with this app. Access benefits, review claims, find care options, and manage prescriptions. Instantly get digital ID cards and connect with care providers virtually.

✓Understand and use benefits
✓Review claim details
✓Personalized care options
✓Pharmacy tools and refills
✓Digital member ID cards
✓Virtual care connection
✓Secure messaging and chat
Show original description

What users say about BCBSMA MyBlue Member App

Reviews of BCBSMA MyBlue Member App are mostly negative: the Medical app is rated 4.9/5 from 11K App Store ratings. What users like most: easy to use, convenient digital ID card. Top complaints: frequent crashes and bugs, poor search functionality. Summarized from real user reviews.

Positive things

  • 🚀Easy to use
  • 👍Convenient digital ID card
  • 🚀Quick claims submission
  • 👍Helpful customer service

Negative things

  • 🐛Frequent crashes and bugs
  • 🔍Poor search functionality
  • 🔍Outdated provider information
  • 🔒Login and account issues
  • 🔍Confusing navigation
See all reviews

What's New in BCBSMA MyBlue Member App

7..49

September 23, 2026

We're always working to improve your experience and fix any issues. The MyBlue app's latest features include: • Accessibility and screen reader updates • Bug fixes and continuous improvements to our app experience Our goal is to give you the simplest, quickest way to use your health plan. If you have a question or comment, email us at myblueapp@bcbsma.com.

More

Charts

Top Free

📉 153-2

Medical

This app dropped -2 positions in Medical chart.

Last updated on October 18, 2026.

User reviews

Most RecentHighest RatedLowest Rated

This app suck

This app always gets stuck. Doesn’t connect properly even with full service and home WiFi connection. It never works when I actually need it to. You made the app try to do too many things that it affects the most basic functionalities.
MN0703MN0703

Awesome

Great
DammYankyDammYanky

Stopped working January 2026

It used to do what I needed. Now i can only look at 2025 info and prior.
This year, my account can only be accessed through the website.
KevlarmorteKevlarmorte

Frequently cannot sign in

Frequently I cannot sign in my accounts and recovery/retrieval do not work. I also cannot create account for my spouse who’s under the same insurance policy, creating challenge for us to retrieve his EOB. Extremely inconvenience and old tech stack used.
mjsoupmjsoup

90 day Rx Allergy screen freezes

Please fix
GenXLibrarianGenXLibrarian
See 162 more reviews

Developer apps

BCBSMA Service Day
BCBSMA Service Day

by Blue Cross & Blue Shield of Massachusetts, Inc.

💼 Business
Free
Team Blue Care
Team Blue Care

Personalized Health Support

🏥 Medical

(61)

Free
See developer apps

User experience

🐞

Reported Bugs

4 issues

App freezes when searching for providers

Bug

Login credentials not recognized

Bug

Crashes when trying to access certain features

Bug

Incorrect or missing provider information

Bug
✨

Requested Features

4 requests

Add ID card to digital wallet

Feature

Improve search filters and results

Feature

Provide more transparent coverage details

Feature

Enhance telehealth/virtual visit experience

Feature

FAQ

What does the MyBlue Member App do?

The MyBlue Member App is a personalized online account designed to simplify understanding and using your health plan. It allows you to find and use benefits, review claims, access personalized care options, manage prescriptions, and connect with care providers virtually.

What are the key features of the MyBlue Member App?

Key features include the ability to understand and use your benefits, review claim details with guidance, access personalized care options, manage medications through pharmacy tools, instantly access digital member ID cards, and connect virtually with medical and mental health providers.

Is the MyBlue Member App free to use?

Yes, the app is free to download and use. There are no in-app purchases or advertisements mentioned in the provided description.

What are the compatibility requirements for the MyBlue Member App?

The app is compatible with iOS devices running iOS 16 and above.

How can I use the MyBlue Member App for virtual care?

The app features 'Well Connection,' which allows you to connect virtually with medical and mental health care providers. This feature is available based on your specific plan and benefits. Please note that Well Connection is not for emergencies; for medical emergencies, you should call 911.