BCBSMA MyBlue Member App

BCBSMA MyBlue Member App

by Blue Cross Blue Shield of Massachusetts

11K ratings
164 reviews
Free

Details

  • Released
  • Updated
  • June 26, 2015
  • September 9, 2026

Features

BCBSMA MyBlue Member App screenshot #1 for iPhone
BCBSMA MyBlue Member App screenshot #2 for iPhone
BCBSMA MyBlue Member App screenshot #3 for iPhone
BCBSMA MyBlue Member App screenshot #4 for iPhone
BCBSMA MyBlue Member App screenshot #5 for iPhone
BCBSMA MyBlue Member App screenshot #6 for iPhone
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About

Manage your health plan easily with this app. Access benefits, review claims, find care options, and manage prescriptions. Instantly get digital ID cards and connect with care providers virtually.

Understand and use benefits
Review claim details
Personalized care options
Pharmacy tools and refills
Digital member ID cards
Virtual care connection
Secure messaging and chat
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What users say

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What's New in BCBSMA MyBlue Member App

7.48

September 9, 2026

We're always working to improve your experience and fix any issues. The MyBlue app's latest features include: • Accessibility and screen reader updates • Bug fixes and continuous improvements to our app experience Our goal is to give you the simplest, quickest way to use your health plan. If you have a question or comment, email us at myblueapp@bcbsma.com.

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Charts

Top Free

📈 127+2

Medical

This app rose +2 positions in Medical chart.

Last updated on September 17, 2026.

User reviews

Frequently cannot sign in

Frequently I cannot sign in my accounts and recovery/retrieval do not work. I also cannot create account for my spouse who’s under the same insurance policy, creating challenge for us to retrieve his EOB. Extremely inconvenience and old tech stack used.

90 day Rx Allergy screen freezes

Please fix

Phone assistance with locked account

Very helpful phone staff!

Can’t add pcp

I go to add my PCP to my profile, but after clicking on “add PCP” then finding my dr., there is no way to actually add them.

Now more time-wasting than ever to view your benefits! 🎉

Do you like wasting time tapping on 39 categories one-by-one, rather than seeing all of them in one document? If so, this app could be right for you! 🙄

The above is my experience, and possibly that of thousands(/millions?) of other users. BCBC, be better. 👎🏻

Developer apps

User experience

🐞

Reported Bugs

4 issues

App freezes when searching for providers

Bug

Login credentials not recognized

Bug

Crashes when trying to access certain features

Bug

Incorrect or missing provider information

Bug

Requested Features

4 requests

Add ID card to digital wallet

Feature

Improve search filters and results

Feature

Provide more transparent coverage details

Feature

Enhance telehealth/virtual visit experience

Feature

FAQ

What does the MyBlue Member App do?

The MyBlue Member App is a personalized online account designed to simplify understanding and using your health plan. It allows you to find and use benefits, review claims, access personalized care options, manage prescriptions, and connect with care providers virtually.

What are the key features of the MyBlue Member App?

Key features include the ability to understand and use your benefits, review claim details with guidance, access personalized care options, manage medications through pharmacy tools, instantly access digital member ID cards, and connect virtually with medical and mental health providers.

Is the MyBlue Member App free to use?

Yes, the app is free to download and use. There are no in-app purchases or advertisements mentioned in the provided description.

What are the compatibility requirements for the MyBlue Member App?

The app is compatible with iOS devices running iOS 16 and above.

How can I use the MyBlue Member App for virtual care?

The app features 'Well Connection,' which allows you to connect virtually with medical and mental health care providers. This feature is available based on your specific plan and benefits. Please note that Well Connection is not for emergencies; for medical emergencies, you should call 911.