Barely functional
Very rarely do I use an app bad enough to prompt me to write a review. As I’m sure you can guess from the overall star rating, this is one of them. If you’re able to even get the app to allow you to login(big if), once you get to the app dashboard half of the features shown just bring you back to your web browser to repot in AGAIN(once again assuming those buttons are even functional).
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Horrible. Haven’t been able to use for months now.
But my premium is going to increase by 15-20% next fiscal year (July2026) and I can’t even use the app. Asks me if I want to use FaceID to log in- it does its thing, “loads” then brings me back to the same page for FaceID. Garbage app. Overly expensive insurance. At least give us a functional app FFS.
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Unable to login
Unable to login- have message saying log on to website and change password. Even after I did that still got the same error.
Can't even create account on iOS 26
It keeps adding a space so the passwords never match. Buggy.
Terrible. Can't even view PDFs
I want to find the formulary for what is covered this year, especially for my kid's medications, because getting hit with a surprise $300 for maintenance meds is unconscionable. Can I find this? NO! Can I view formularies anywhere on the app? NO! At best, I was able to download some gibberish that turned into a PDF in my reader, but another one was broken and would not be viewed that way, either. I can't even see if the claim on insurance for my kid's meds looks weird because when I try to view their claims, I'm not permitted!
This app is as bad as their website.
This app is as bad as their website.
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