Worst App ever!
Worst App I’ve ever had! When trying to login always says can’t connect to the server! Contacted customer support & they promised to look into it. That was 3 weeks ago. Sent another E-mail & zero response! But that’s typical for American customer service. It’s either overseas or bunch or worthless people in states that don’t want to do their job! Guess I’ll keep using the online logging at least that works. Don’t waste your time with this app!
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Useless
Everything that I need to do can’t be done from the app. You can’t check drug costs, etc. I’m not really sure what the point of this app is.
Benefit accumulator has never worked
This app could be so good if all the functions worked. The plan limits and benefit limits have shown the message “data not available at this time” for as long as I’ve had the app. It would be really useful to know how much of my deductibles have been met. Hiding something, perhaps?
Worst health insurance app by far
Aside from the fact it takes forever to gain log in access, the app itself is extremely buggy and hard to navigate. Nearly impossible to search for categories like “pediatric dentistry” as the app will show everything not related to what you’re searching. You can’t even see your health plan details on here
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Still Cigna
Going to the app it still shows Cigna, not United Healthcare
