Don’t get this insurance
App hasn’t worked for years and they refuse to fix anything about it. They don’t care about their customers, only their money.
Worst app ever
I can’t. This is horrendous. I can rarely login.
Terrible app!
I submitted a vision claim through the app over 2 weeks ago. It’s still not showing in the app and checking with customer service they say it and any information about the claim can take up to 30 days. In today’s world this is unacceptable.
Useless
I have been an FEP Vision member for years and the app rarely works. I also get an error saying there is a communication error with their server. I can login on the website though. Also - when are you going to offer a digital member card?
BCBS can’t be serious
Seriously. It’s 2026 and any major healthcare provider should be able to outsource a working app. Neither the website nor the app will let me create an account. The app just crashes every time you try to use it. Billion dollar company we’re talking about here.
