Comparison

fepblue vs BCBS FEP Vision

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

fepblue

Access your health benefits, view your member ID card, and track deductibles. Get care through telehealth services and find nearby providers. Utilize wellness resources and earn rewards.

Highlights
  • View and share member ID card
  • Check benefits and coverage
  • Track deductible and out-of-pocket maximums
  • Access medical and pharmacy claims
  • Use TeleHealth services
  • Find nearby providers
  • Track rewards and health goals
Features
Read full description

With the fepblue app, you can: Access your benefits: • View and share your member ID card, and access important contact numbers 24/7. • Check your benefits and coverage for common procedures and services. • Track your deductible and out-of-pocket maximums. * • Access medical and pharmacy claims. * • View, download and share your Explanation of Benefits (EOB). Get care: • Call the 24/7 Nurse Line or use our TeleHealth services by Teladoc Health®. • Find nearby providers and urgent care centers. • Access Overseas coverage. Use health and wellness resources: • View your MyBlue® Wellness Card balance and find ways to earn and spend rewards. • Track rewards and monitor progress toward health goals. • Send secure messages to FEP customer service for claims, enrollment or other questions. • Receive important reminders directly on your mobile device (with permission). • Stay connected through our website and social media channels. *Please allow up to 10 days for claim updates to reflect on your account. • You can find providers and urgent care centers without logging in. However, you'll need your MyBlue username and password to access benefit information. • Don’t have an account? Sign up here: fepblue.org/signup Your information is secure - We use advanced security technology and industry best practices to protect your information. Your account is accessible only through your MyBlue login. - To ensure the highest level of security, keep both your app and phone operating system up to date.

About

BCBS FEP Vision

Easily locate in-network eye care providers, schedule appointments, and access your ID card. Track eyewear orders and submit out-of-network claims with ease. Explore vision loss simulation, virtual frame try-ons, and risk assessment tools.

Highlights
  • Find in-network eye care professionals
  • Schedule appointments
  • Access and personalize ID card
  • Track glasses orders
  • Submit out-of-network claims
  • Vision loss simulator
  • Frame try-on tool
Read full description

Find in-network eye care professionals nearby, then get directions, or call to schedule an appointment. Access your ID card and personalize it with a pic (optional). Plus! Track your glasses at our labs and submit an out-of-network claim at the snap of a photo. Also enjoy access to a vision loss simulator, frame try-on-tool, personal risk calculator, and a member blog.

Screenshots

fepblue4 screens
BCBS FEP Vision4 screens

Verdict

The call

The clearest difference is rating: fepblue at 4.7 against BCBS FEP Vision's 1.3. fepblue also leads on review sentiment (35% vs 5%) and ratings volume (90K vs 118). BCBS FEP Vision's advantage is iOS requirement (15.0 vs 17.0). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

fepblue holds the better App Store score, 4.7 against 1.3. That said, the two scores are not equally well evidenced: fepblue has 90K ratings behind it against 118, so its average is the more settled of the two. Written reviews point the same way: 35% of fepblue's written reviews are positive against 5% of BCBS FEP Vision's.

UpkeepUpdate frequency

fepblue ships an update every 5 weeks, BCBS FEP Vision every 4 months. The most recent releases landed on November 8, 2026 and November 3, 2026 respectively.

Scorecard5 real differences · 5 level
fepblue versus BCBS FEP Vision: the parameters behind the verdict, then further details
ParameterfepblueBCBS FEP Vision
PriceFreeFree
Rating4.7 (90K ratings) — better1.3 (118 ratings)
Positive reviews34.9% of reviews — better4.5% of reviews
Number of ratings90K — better118
Update frequencyEvery 5 weeks — betterEvery 4 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS17.015.0 — better
Further details — not scored
Size26 MB105 MB
Age rating12+12+
DeveloperBlue Cross Blue Shield AssociationDavis Vision

Customer experience

fepblue

All ratings89,452 ratings
Positive94.3%
Neutral2.5%
Negative3.3%
Written reviews332 reviews
Positive34.9%
Neutral10.2%
Negative54.8%

BCBS FEP Vision

All ratings109 ratings
Positive7.3%
Neutral1.8%
Negative90.8%
Written reviews66 reviews
Positive4.5%
Neutral1.5%
Negative93.9%

User reviews

fepblue

From 90K App Store ratings

What we love

  • 👍 Easy to use app
  • 🚀 Helpful for finding providers
  • 💡 Useful for tracking health goals and incentives
  • 🔒 Secure access to account information

Room to improve

  • 🐛 Frequent login and verification issues
  • 🐛 Buggy and unreliable performance
  • 🔍 Limited functionality compared to website
  • 🔍 Difficult to navigate and access key features

BCBS FEP Vision

From 118 App Store ratings

What we love

  • 👍 Access providers without logging in
  • 👍 Access ID cards easily
  • 👍 Works for some users

Room to improve

  • 🐛 App constantly crashing
  • 🐛 Unable to log in
  • 🐛 Server errors
  • 🐛 Registration issues
  • 🐛 Generic error messages

Bugs and requests

fepblue

Reported bugs

4 issues
  • Claims data not displaying properly
  • Face ID/fingerprint login not working
  • Repeated requests for verification despite being logged in
  • Inability to access certain features from within the app

Requested features

4 requests
  • Ability to submit claims directly through the app
  • Integration of personal health records and past EOBs
  • Improved search and filtering for providers
  • Seamless sync between app and website

BCBS FEP Vision

Reported bugs

25 issues
  • App crashes after pressing sign in/up
  • App crashes when hitting benefits section
  • App crashes when trying to find a provider
  • Login screen freezes
  • Server error messages
Show 20 more
  • Registration fails with generic errors
  • Cannot log in, spins endlessly
  • Session timed out error
  • Service Type Required error when submitting claims
  • App freezes during login
  • Biometric login never works
  • App logs out frequently
  • Cannot register account
  • App crashes when trying to log on
  • App gets stuck in a loop
  • Cannot submit claim, incorrect errors
  • App freezes during login
  • App has server connectivity issues
  • App crashes when hitting benefits section
  • App crashes when hitting menu section of benefits
  • App gets stuck in the 90s
  • App freezes during log in
  • App has server connectivity issues
  • App crashes when you hit the button for benefits
  • App crashes when you hit menu section of benefits

Requested features

5 requests
  • 💡 Digital member card
  • 💡 Add ID card to Apple Wallet
  • 💡 Face ID/Biometric login
  • 💡 See password during entry
  • 💡 FaceTime Login integrations

In-app purchases

None

fepblue

No in-app purchases

None

BCBS FEP Vision

No in-app purchases

Questions

Is fepblue free?
fepblue is free to download, with no in-app purchases.
Is BCBS FEP Vision free?
BCBS FEP Vision is free to download, with no in-app purchases.
Which has better reviews, fepblue or BCBS FEP Vision?
fepblue is rated higher. fepblue averages 4.7 out of 5 from 90K ratings, while BCBS FEP Vision averages 1.3 from 118 ratings.
Do fepblue or BCBS FEP Vision have ads?
Neither fepblue nor BCBS FEP Vision shows ads.
Which is updated more often, fepblue or BCBS FEP Vision?
fepblue ships an update every 5 weeks, and BCBS FEP Vision every 4 months. Most recently, fepblue was updated on November 8, 2026 and BCBS FEP Vision on November 3, 2026.

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