Great APP
I use the APP all the time, it works well.
The worst
I did not forget my username or password but was unable to login. So, I had to try to reset my password. To enter my birthdate I had to tap 888 times through a calendar
to get to the date.
to get to the date.
Doesn’t open
Strait up just doesn’t open. It’s frozen on the loading screen.
FEPBLUE brag
Love this website. Easy to use, navigate and get answers….more important, has informative health recommendations, coverage by types and new information.
Sincerely, Conniep
Sincerely, Conniep
Horrible Design
When this app first came out, it was so much more user-friendly than it is now. Whoever designed this did not think of what a user would see when they are looking for their online Pharmacy. You can find claims you can find incentives, but you cannot find your online Pharmacy link. So if you are like me and use their online pharmacy because it is so much less expensive than going to your local pharmacy or anywhere else like CVS Walgreens, Rite Aid, etc., you can’t find a link to it. Now, it might purposely be designed that way? Perhaps it is because FEP Blue wants to make it extremely hard for users to save money?? Not sure what the case actually is but the way I see it, FEP IT created a app that is wholly not user friendly!!
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Excellent easily accessible service Thank you so much
10
Electronic EOBs
Electronic EOBs
I had a very hard time finding where to sign up for them
I had a very hard time finding where to sign up for them
SHOUTOUT TO MEGAN
Megan FEPBLUE representative her knowledge skills and ability are impeccable!
Thank you so much for
support and service
Megan.
Thank you so much for
support and service
Megan.
Accountability
The APP keeps me accountable for daily focus on the goals I have set. The incentive $$ is also a good motivator to keep up with goals.
Length of time
The app says that you will have access to your account for four months after you jump through the hoops to get signed in but sometimes three days later you might have to go through the same process
Bad app design
Horrible app, it wouldn’t log me in for months because of endless login verification loop. So poorly thought through. Once that was resolved, now finding providers function is constantly running into an error. Essentially the app is designed to make it hard for one to use their health insurance.
fepblue app
Very helpful app
Bad app design
Horrible app, it wouldn’t log me in for months because of endless login verification loop. So poorly thought through. Once that was resolved, now finding providers function is constantly running into an error. Essentially the app is designed to make it hard for one to use their health insurance.
Review of app
It would not let me choose no for my answer it forces you to say yes, and that to me is a problem so again, even when it asked me about a review, it would not let me put what I wanted. It forced me to do what I’m doing now so no it needs to have instructions on how to use it properly. It does not it did not I should say, and again it forces you to say yes when your answer is no.
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Useless
None of the buttons work you can only sign in. Absolutely useless
Buggy with Claims
Going to the pharmacy benefits via the CVS link to submit a claim has dead buttons. They don’t take you to the claim form like it used to.
would like proof of enrollment/eligibility form available on app
would liked to have the proof of enrollment documentation available thru the app
Can’t claim Annual Physical Reward
The App throws errors and is extremely user unfriendly. They won’t let me claim my reward that they themselves gave me a notification for.
Federal BCBS
The apps provided for retired employees are very good for both RX and Medical. I do wish that the $800 MRA was automatic.
Thanks for supporting your retired employees!
Thanks for supporting your retired employees!
Retired
If you check in the app every day this can be helpful. Thank you
