Excellent easily accessible service Thank you so much
10
Electronic EOBs
Electronic EOBs
I had a very hard time finding where to sign up for them
I had a very hard time finding where to sign up for them
SHOUTOUT TO MEGAN
Megan FEPBLUE representative her knowledge skills and ability are impeccable!
Thank you so much for
support and service
Megan.
Thank you so much for
support and service
Megan.
Accountability
The APP keeps me accountable for daily focus on the goals I have set. The incentive $$ is also a good motivator to keep up with goals.
Length of time
The app says that you will have access to your account for four months after you jump through the hoops to get signed in but sometimes three days later you might have to go through the same process
Bad app design
Horrible app, it wouldn’t log me in for months because of endless login verification loop. So poorly thought through. Once that was resolved, now finding providers function is constantly running into an error. Essentially the app is designed to make it hard for one to use their health insurance.
fepblue app
Very helpful app
Bad app design
Horrible app, it wouldn’t log me in for months because of endless login verification loop. So poorly thought through. Once that was resolved, now finding providers function is constantly running into an error. Essentially the app is designed to make it hard for one to use their health insurance.
Review of app
It would not let me choose no for my answer it forces you to say yes, and that to me is a problem so again, even when it asked me about a review, it would not let me put what I wanted. It forced me to do what I’m doing now so no it needs to have instructions on how to use it properly. It does not it did not I should say, and again it forces you to say yes when your answer is no.
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Useless
None of the buttons work you can only sign in. Absolutely useless
Buggy with Claims
Going to the pharmacy benefits via the CVS link to submit a claim has dead buttons. They don’t take you to the claim form like it used to.
would like proof of enrollment/eligibility form available on app
would liked to have the proof of enrollment documentation available thru the app
Can’t claim Annual Physical Reward
The App throws errors and is extremely user unfriendly. They won’t let me claim my reward that they themselves gave me a notification for.
Federal BCBS
The apps provided for retired employees are very good for both RX and Medical. I do wish that the $800 MRA was automatic.
Thanks for supporting your retired employees!
Thanks for supporting your retired employees!
Retired
If you check in the app every day this can be helpful. Thank you
Bad update
Bad update doesn’t recognized the log in or password every time erases all the info
Constantly down
I have never seen an app of any kind that spends more time down for maintenance and updates.
I can’t enter data at least a couple of times a month on average.
When it works, it’s pretty good. It’s just the “when it works” part that’s a pain in the neck.
I can’t enter data at least a couple of times a month on average.
When it works, it’s pretty good. It’s just the “when it works” part that’s a pain in the neck.
Features Not Working
Find a doctor, cost estimator, and leave feedback feature are not working in the app.
Sloppy records and information integration
I have successfully submitted reimbursement for premiums paid to Medicare Plan B multiple times. Now the claim was denied inexplicably and I am locked out of the “Health Equity”site. Seems Health Equity is not very efficient now. I’ll look for another supplement insurance after being with Blue Cross for 30 years.
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BCBS incentives
I enjoy filling out the daily incentive plan. It keeps me engaged with my daily workouts. Getting paid to workout is great.
