Terrible Application
I have to “forgot password” every time this app is used, even if that is 2 minutes apart with a saved password. I am then directed to the website for account maintenance. I have to create a new password every time. Often the web page is down so I literally can’t use my insurance without calling and waiting on hold. It is frustrating to be stuck giving money to this company. The list of in-network providers in my city of 200,000 is extremely small.
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Doesn’t work
App doesn’t work and when trying access information via web, that doesn’t work either.
Absolutely horrible
Never works, passwords never save it’s absolutely trash like their health and vision apps
App never works
App never works
App access problems
Sometimes difficult to access the app
