Log in not working
At this point I’m planning on changing vision insurance with how poor Aetna is with their app/ websites
OOKMiguel
Can’t login it’s been 2 years
Even called customer support, can’t login to see anything. They can’t help with app login in only website. All they can do is email you your benefits summary. Gotta sit thru 5minutes of telling a machine all your information to get to a person, just to tell the person 5 times the same information only to be told they cannot help you log into the app. Absolutely a joke. Wasted 30 minutes of my life.
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CChicken_YUM
Bad app support
App is not good
Ddudeinajeeo
This app Sucks
I already have an Aetna Health account, this app doesn’t recognize it at all. It still doesn't matter if I use my account ID, or use my SSN, or use my email address, or using my username ID in the registration of this application. I keep getting errors! So, I find this application useless to me well I guess I have to find my own care then. I strongly wouldn't recommend this app to anyone. It is a poorly designed and developed app. Nothing with the Aetna services comes easy without difficulties.
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FF6S2
App not working
The app is not working using my email and password but is working at the Aetna Vision website. Very frustrating after uninstalling installing and reinstalling the app
W5White Perch 58
