App not working
The app is not working using my email and password but is working at the Aetna Vision website. Very frustrating after uninstalling installing and reinstalling the app
Response from developer
We apologize for the issues logging into the Aetna Vision Preferred App. Please download the latest version and let us know if you are still having issues so we can investigate.
Always need to sign in
I always need to sign in to this app. Does not matter if I do not use it for one day or one year. It’s an app, please allow it to stay signed in or use my face
Poor experience
Why do you have multiple apps for dental, vision and medical. Keep it simple and combine it into one app
Very good options
This is a very interesting app with great applications
Unable to login
I wasn’t able to log into this app using my webpage account. Each time I tried, I received error messages and password reset emails.
Response from developer
Sorry for the issues logging into the Aetna Vision Preferred App. A new log in is needed for the Aetna Vision Preferred App than the one used for Aetna Health. Please register for the Aetna Vision Preferred App by tapping "Need to register?" on the main screen. If you are still having issues, please provide us additional details at https://member.aetna.com/MemberPublic/featureRouter/forms?page=contactPublicForm so we can investigate.
