Can’t login it’s been 2 years
Even called customer support, can’t login to see anything. They can’t help with app login in only website. All they can do is email you your benefits summary. Gotta sit thru 5minutes of telling a machine all your information to get to a person, just to tell the person 5 times the same information only to be told they cannot help you log into the app. Absolutely a joke. Wasted 30 minutes of my life.
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Bad app support
App is not good
This app Sucks
I already have an Aetna Health account, this app doesn’t recognize it at all. It still doesn't matter if I use my account ID, or use my SSN, or use my email address, or using my username ID in the registration of this application. I keep getting errors! So, I find this application useless to me well I guess I have to find my own care then. I strongly wouldn't recommend this app to anyone. It is a poorly designed and developed app. Nothing with the Aetna services comes easy without difficulties.
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App not working
The app is not working using my email and password but is working at the Aetna Vision website. Very frustrating after uninstalling installing and reinstalling the app
Always need to sign in
I always need to sign in to this app. Does not matter if I do not use it for one day or one year. It’s an app, please allow it to stay signed in or use my face
