Horrible Service
I have yet to speak to anyone who can answer my questions regarding my claim, I even sent an email and have had no response. The app gives you little to no information, I am beginning to re-think my decision to add this to my coverage. On representative stated that unless I needed the money I should wait to submit a claim…so I pay for this every pay period and he’s questioning my need to file a claim? I cannot even escalate my concerns as there is never a supervisor available…I never had any issues with AFLAC…completely disappointed
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It's ok
It's pretty straight forward, but slow to get from one module to the next. Also, in the middle of actively finishing a claim, it logged me out for inactivity!! I then had to restart the form!
Times out
Times out too quickly
Slow and Buggy
The apps is slow and full of bugs including API call errors.
Bad app
Not very good app
