Terrible Customer Service
Claims never process on time. Customer service representatives have no idea what they’re doing. Multiple times claims have been entered incorrectly for benefits I don’t even have. Honestly terrible experience.
Slow to use
Slow system. Easy interface but difficult to move to next section. Nearly impossible top get pictures and documentation to upload. Very frustrating. I’ll keep trying.
App efficient
Apps runs really slow. Constantly freezes. Also trying to upload documents to a claim, it acts like it’s going to let you then when you click the document - upload it doesn’t do anything.
Terrible
Worse app ever terrible service and will not pay out even though you have been in the hospital
Poor quality connection
Take for every to submit the file
