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Aetna Health

Aetna Health

Take control of your benefits

374K ratings
393 reviews
#31 in free Health & Fitness
💪 Health & Fitness
🏥 Medical
Free

Details

  • Released
  • Updated
  • January 1, 2018
  • July 30, 2026

Features

Developer

Aetna Inc.
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📉no. 31
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About

Manage your health benefits and access care conveniently. View your ID card, track spending, and find providers. Connect with doctors via phone or video for 24/7 support.

✓Access and save ID card
✓Track spending and deductible
✓Manage HSA/HRA/FSA accounts
✓View plan summary and coverage
✓Find in-network providers
✓Schedule MinuteClinic appointments
✓Telehealth consultations
Show original description

What users say

Summarized from real user reviews of Aetna Health. Based on 374K reviews and a 4.7/5 average, it highlights the 3 positives and 41 negatives reviewers mention most about this Health & Fitness app.

Positive things

  • 🚀Time saver
  • 💡$1200 wellness allowance
  • 👍Very Pleased So Far

Negative things

  • 🐛Full of Miss-information!
  • 🐛Poorly designed
  • 🐛Signing in glitch
  • 🐛This is the worst insurance coverage and customer service
  • 🐛Terrible customer service
  • 🐛Can't sign in. Error response. Asks for email they already have then says error
  • 🐛Not user friendly
  • 🐛Whatamess!!!!
  • 🔒Enable staying logged in UX
  • 🐛Can't fix error
  • 🐛Not accepting my email address
  • 🐛Only a fair tool. Not. Do good
  • 🐛Hard to read the statements
  • 💡Dollar before member
  • 🐛Denials
  • 🐛Impossible to Search Approved Pharmaceuticals
  • 🐛Awful Insurance that cost me over £1000 denied
  • 🐛Referrals to see an Eye Doctor
  • 🐛App is not very good
  • 🐛Can't even sign in error
  • 🐛Useless app!
  • 🐛Signing in glitch
  • 🐛This app has NEVER worked
  • 🐛Stupid UI, unable to log in
  • 🐛Blank screen...?
  • 💡Please save payment info!
  • 🐛One of the WORST apps
  • 🐛This app is a joke!
  • 👍No Signature Required!
  • 🐛Misleading UI
  • 🐛No info/functions except claims and insurance card
  • 🐛I can't even log-in and the redirect site has been down for weeks
  • 🐛Latest update 3.4.0 is terrible
  • 🐛Aetna continues to have USELESS search
  • 🐛Horrible
  • 👍Best health app ever - it goes 1 better than labcorp
  • 💡Use of HSA
  • 🐛Worthless so far
  • 🐛Doesn't function well. Infrastructure is 20th century.
  • 🐛Unable to pay claims
  • 🐛Do not use Aetna App to make a payment
See all reviews

What's New in Aetna Health

7.60.0

July 30, 2026

Take charge of your health and benefits in one easy place The Aetna Health app helps you stay on top of your health. All when and where it works best for you, 24/7. Manage your benefits With just a few taps, you can: • Access your ID card and save to Apple Wallet • Track spending and progress toward meeting your deductible • Check on your Health Savings Account, Health Reimbursement Account and Flexible Spending Account • View your plan summary and get coverage information • See claims and Explanation of Benefits Connect to care Plus, it’s easy to: • Find in-network doctors, facilities and other providers • Search for MinuteClinic locations and services (inside select CVS Pharmacy and Target locations) • Schedule MinuteClinic appointments • Talk with a doctor anytime by phone or video, and more Keep in mind • The app is available to most Aetna members. And the features may vary, depending on your plan. Languages Supported • Spanish and English

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Charts

Top Free

📉 31-2

Health & Fitness

This app dropped -2 positions in Health & Fitness chart.

Last updated on August 9, 2026.

User reviews

Most RecentHighest RatedLowest Rated

Terrible

This app SUCKS. My wife needed emergency stitches and the app was USELESS for finding what hospital to go to. The AI sucked. The app is not intuitive. Useless. Worthless
DeanchileDeanchile

Terrible

Can’t login!!! Says the plan isn’t supported in the app, go to web. Okay, I did - tried to login in again and it says system unavailable!!!! wth?
Madina52Madina52

No dentists in network?

This app cannot find a dentist in network! So to hell with this! I demand a DENTIST IN NETWORK or an EQUALLY sufficient solution!
RobtHartRobtHart

Fix it

This app is so slow. If you can’t figure how to incorporate Fact ID into your app, don’t make it the default for logging in when the app is launched. It always takes forever for the app to launch and attempt to log in with Face ID before it inevitably fails and you have to log in with your password. I don’t mind having to use a password, but I do mind having to wait for Face ID to fail every time before being able to use the app.
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Rewards

Cannot locate /access this on the APP
Antenna LoverAntenna Lover
See 388 more reviews

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User experience

🐞

Reported Bugs

5 issues

Login screen freezes

Bug

Incompatible with older devices

Bug

Unable to search approved pharmaceuticals

Bug

Unable to pay claims through the app

Bug

Signing in issues

Bug
✨

Requested Features

3 requests

Dark mode option

Feature

Advanced analytics dashboard

Feature

Save payment info

Feature

FAQ

What can I do with the Aetna Health app?

The Aetna Health app allows you to manage your health benefits and access care. You can view your ID card, track spending towards your deductible, manage health savings accounts, check claims, find in-network doctors and MinuteClinic locations, and even connect with a doctor via phone or video.

Is the Aetna Health app free to use?

Yes, the app is free to download and use for most Aetna members. While the app itself is free, some features or services accessed through the app might have associated costs depending on your specific health plan and usage.

What features are available on the Aetna Health app?

Key features include accessing and saving your ID card, tracking spending and deductible progress, managing Health Savings Accounts (HSA), Health Reimbursement Accounts (HRA), and Flexible Spending Accounts (FSA). You can also view your plan summary, coverage information, claims, find doctors and MinuteClinic locations, schedule appointments, and conduct telehealth consultations.

Who is the Aetna Health app for?

This app is designed for most Aetna members who want a convenient way to manage their health insurance benefits and access healthcare services. The specific features available may vary depending on your individual health plan.

Can I find doctors and schedule appointments through the app?

Yes, the app allows you to easily find in-network doctors, facilities, and other providers. You can also search for MinuteClinic locations and services, and schedule appointments for MinuteClinic visits directly through the app.