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Aetna Health

Aetna Health

Take control of your benefits

374K ratings
401 reviews
#52 in free Health & Fitness
💪 Health & Fitness
🏥 Medical
Free

Details

  • Released
  • Updated
  • January 1, 2018
  • August 26, 2026

Features

Developer

Aetna Inc.
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📉no. 52
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About

Manage your health benefits and access care conveniently. View your ID card, track spending, and find providers. Connect with doctors via phone or video for 24/7 support.

✓Access and save ID card
✓Track spending and deductible
✓Manage HSA/HRA/FSA accounts
✓View plan summary and coverage
✓Find in-network providers
✓Schedule MinuteClinic appointments
✓Telehealth consultations
Show original description

What users say

Summarized from real user reviews of Aetna Health. Based on 374K reviews and a 4.7/5 average, it highlights the 3 positives and 41 negatives reviewers mention most about this Health & Fitness app.

Positive things

  • 🚀Time saver
  • 💡$1200 wellness allowance
  • 👍Very Pleased So Far

Negative things

  • 🐛Full of Miss-information!
  • 🐛Poorly designed
  • 🐛Signing in glitch
  • 🐛This is the worst insurance coverage and customer service
  • 🐛Terrible customer service
  • 🐛Can't sign in. Error response. Asks for email they already have then says error
  • 🐛Not user friendly
  • 🐛Whatamess!!!!
  • 🔒Enable staying logged in UX
  • 🐛Can't fix error
  • 🐛Not accepting my email address
  • 🐛Only a fair tool. Not. Do good
  • 🐛Hard to read the statements
  • 💡Dollar before member
  • 🐛Denials
  • 🐛Impossible to Search Approved Pharmaceuticals
  • 🐛Awful Insurance that cost me over £1000 denied
  • 🐛Referrals to see an Eye Doctor
  • 🐛App is not very good
  • 🐛Can't even sign in error
  • 🐛Useless app!
  • 🐛Signing in glitch
  • 🐛This app has NEVER worked
  • 🐛Stupid UI, unable to log in
  • 🐛Blank screen...?
  • 💡Please save payment info!
  • 🐛One of the WORST apps
  • 🐛This app is a joke!
  • 👍No Signature Required!
  • 🐛Misleading UI
  • 🐛No info/functions except claims and insurance card
  • 🐛I can't even log-in and the redirect site has been down for weeks
  • 🐛Latest update 3.4.0 is terrible
  • 🐛Aetna continues to have USELESS search
  • 🐛Horrible
  • 👍Best health app ever - it goes 1 better than labcorp
  • 💡Use of HSA
  • 🐛Worthless so far
  • 🐛Doesn't function well. Infrastructure is 20th century.
  • 🐛Unable to pay claims
  • 🐛Do not use Aetna App to make a payment
See all reviews
+1

What's New in Aetna Health

7.62.0

August 26, 2026

Take charge of your health and benefits in one easy place The Aetna Health app helps you stay on top of your health. All when and where it works best for you, 24/7. Manage your benefits With just a few taps, you can: • Access your ID card and save to Apple Wallet • Track spending and progress toward meeting your deductible • Check on your Health Savings Account, Health Reimbursement Account and Flexible Spending Account • View your plan summary and get coverage information • See claims and Explanation of Benefits Connect to care Plus, it’s easy to: • Find in-network doctors, facilities and other providers • Search for MinuteClinic locations and services (inside select CVS Pharmacy and Target locations) • Schedule MinuteClinic appointments • Talk with a doctor anytime by phone or video, and more Keep in mind • The app is available to most Aetna members. And the features may vary, depending on your plan. Languages Supported • Spanish and English

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Charts

Top Free

📉 52-2

Health & Fitness

This app dropped -2 positions in Health & Fitness chart.

Last updated on August 31, 2026.

User reviews

Most RecentHighest RatedLowest Rated

Horrible insurance

Since my company switched to Aetna, it’s been nothing but a headache and hassle. You are not helpful and you try to make things harder than they have to be to patients just give up and suffer. And because you own CVS you use blackmail so we are forced to use your stores.
BhannahsBhannahs

Great when it works…

The app functionality is overall pretty good. I do have two issues. 1) Frequently I open the app and it says “Come Back Soon! We’re having technical issues. Please try again later.” Unfortunately this has been happening more and more, specifically when I need to see the app. 2) It shows my Inspiration HSA balance, but does not provide any other information or even take me to the Inspiration site.
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BillyBeazyBillyBeazy

Terrible

Your app is impossible to navigate and seems designed to thwart claims. Queries cannot be answered on same page. Claim numbers do not copy across.
angsjruxkckangsjruxkck

Just a website wrapper

The app is buggy and almost every interaction just forces you out to a web page. There’s no reason for this app to exist.
Papa2336Papa2336

The Green Mario Was Right

We all know what I’m talking about. Make Aetna executives think about their choices.
Dr. Cordell DoemlingDr. Cordell Doemling
See 396 more reviews

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User experience

🐞

Reported Bugs

5 issues

Login screen freezes

Bug

Incompatible with older devices

Bug

Unable to search approved pharmaceuticals

Bug

Unable to pay claims through the app

Bug

Signing in issues

Bug
✨

Requested Features

3 requests

Dark mode option

Feature

Advanced analytics dashboard

Feature

Save payment info

Feature

FAQ

What can I do with the Aetna Health app?

The Aetna Health app allows you to manage your health benefits and access care. You can view your ID card, track spending towards your deductible, manage health savings accounts, check claims, find in-network doctors and MinuteClinic locations, and even connect with a doctor via phone or video.

Is the Aetna Health app free to use?

Yes, the app is free to download and use for most Aetna members. While the app itself is free, some features or services accessed through the app might have associated costs depending on your specific health plan and usage.

What features are available on the Aetna Health app?

Key features include accessing and saving your ID card, tracking spending and deductible progress, managing Health Savings Accounts (HSA), Health Reimbursement Accounts (HRA), and Flexible Spending Accounts (FSA). You can also view your plan summary, coverage information, claims, find doctors and MinuteClinic locations, schedule appointments, and conduct telehealth consultations.

Who is the Aetna Health app for?

This app is designed for most Aetna members who want a convenient way to manage their health insurance benefits and access healthcare services. The specific features available may vary depending on your individual health plan.

Can I find doctors and schedule appointments through the app?

Yes, the app allows you to easily find in-network doctors, facilities, and other providers. You can also search for MinuteClinic locations and services, and schedule appointments for MinuteClinic visits directly through the app.