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OTC Health Solutions

OTC Health Solutions

Easy access to health benefits

124K ratings
4700 reviews
#162 in free Health & Fitness
💪 Health & Fitness
Free

Details

  • Released
  • Updated
  • December 28, 2023
  • July 15, 2026

Developer

CVS Pharmacy
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📈no. 162
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Reviews summary↘︎
⭐4.7K
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📝40+ tags
Tags↘︎
🔄5+ apps
Alternatives↘︎
❓5 answered
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📦~ in 2 weeks
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About

Easily manage your over-the-counter (OTC) health benefits from anywhere. Securely access and use your benefits at CVS stores or online, with real-time balance updates and transaction history.

✓Access health benefits
✓Manage OTC benefits
✓Real-time balance updates
✓View transaction history
✓Find nearby CVS stores
✓Order online
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What users say

Summarized from real user reviews of OTC Health Solutions. Based on 124K reviews and a 4.7/5 average, it highlights the 2 positives and 7 negatives reviewers mention most about this Health & Fitness app.

Positive things

  • 🚀Convenient and simple
  • 👍Great experience

Negative things

  • 🐛Crashes constantly
  • 🔒Difficult to log in
  • 👎Unacceptable, terrible, and useless app
  • 🔍Lack of scanner functionality
  • 💻Poor design and navigation
  • 🕰️Slow and unresponsive
  • 🔍Inaccurate item eligibility information
See all reviews
+1

What's New in OTC Health Solutions

4.0.18

July 15, 2026

We’ve fine-tuned the app for a better experience.

Charts

Top Free

📈 162+3

Health & Fitness

This app rose +3 positions in Health & Fitness chart.

Last updated on July 18, 2026.

User reviews

Most RecentHighest RatedLowest Rated

Great app

Love it
Memaw99Memaw99

Just fix my problem

I have called support three times. No one seems to know how to fix the problem. I placed an order on July 2. I did not receive a confirmation email so I called support. They were going to look into it and call me back. No call back. I called again. Assured me they were going to look into it. Third call to support, the person I talked to said there was a glitch in the system at the time I placed the order and the order was not processed. Okay so now is 14 days later. The items are still showing in my cart and my benefit balance is 0.00. No email and lousy support.
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lynnddalynndda

Very comfortable

Love it very much. Very easy and comfortable. Thank you guys
TillakhanTillakhan

OTC ONLINE

Great
OTCcvsOTCcvs

Good stuff for sale

Great service
locopayas0locopayas0
See 4695 more reviews

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CVS Health
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User experience

🐞

Reported Bugs

4 issues

Login issues, unable to log in

Bug

App freezes or crashes frequently

Bug

Incorrect account/benefit information displayed

Bug

Ordering and checkout process issues

Bug
✨

Requested Features

5 requests

Add barcode scanning functionality

Feature

Implement biometric login (Face ID/Touch ID)

Feature

Allow password/login information to be saved

Feature

Improve navigation and provide 'return to home' options

Feature

Optimize for tablet (iPad) use

Feature

FAQ

What does the OTC Health Solutions app do?

The OTC Health Solutions app allows users to easily access and manage their over-the-counter (OTC) health benefits. It provides secure access to these benefits, enabling users to spend them at nearby CVS stores or online.

What are the key features of the OTC Health Solutions app?

Key features include real-time updates on benefit balances and activity, viewing transaction history, tracking order status, finding CVS stores where benefits can be used in-store, and the ability to order items online for home delivery.

Is the OTC Health Solutions app free to use?

Yes, the OTC Health Solutions app is free to download and use. There are no in-app purchases or advertisements mentioned, indicating it is a complimentary service for managing health benefits.

Where can I use my benefits with this app?

You can use your benefits with the OTC Health Solutions app at CVS stores, both in-person and online. The app helps you find nearby CVS locations and facilitates online ordering with home delivery options.

How does this app help me manage my health benefits?

The app provides a centralized platform to monitor your benefit funds with real-time balance updates and review past spending through transaction history. It simplifies the process of locating where to use your benefits and managing your orders.