Unable to log in
Never got it working.
Realllllly bad app
App is extremely suck that never ever works and user is unable to sign in. It keeps saying “too many unsuccessful attempts” even it is my first attempt. Then it ends up with “technical difficulties”.
It’s CVS of course it doesn’t work correctly
This app is junk. I can’t even get signed in and have to use the website instead. I expect nothing more from CVS. It’s all about profit and not caring about the customer experience.
Can’t login
CVS Specialty went passwordless, but apparently nobody told the app developer…
A Clunky Experience; Express Scripts App Far Better
The CVS Specialty app offers a clunky user experience. (I’m using it on a current-model iPhone with the latest software.) Here are my main criticisms: (1) A large pop-up from the bottom (“Improving your site experience”) keeps appearing every time I switch a page within the app; annoying! Make it appear only once! (2) A large pop-up from the top, prompting me to take a survey, also keeps appearing; also annoying! (3) When the app opens, it’s always in the “signed out” state, and I have to take the extra step of signing in. This is easy enough to do with Face ID, but it’s dumb; auto-sign-in with Face ID should happen automatically when I open the app. (4) The Yes/No pop-up asking me to confirm that I want to leave a page is also dumb. If I hit the app’s back arrow to leave a page, just let me leave it without the extra step.
CVS could take a lesson from Express Scripts; the Express Scripts app works much more smoothly and is far better designed.
Unfortunately, I’m stuck with CVS now as my plan’s pharmacy benefit manager.
CVS could take a lesson from Express Scripts; the Express Scripts app works much more smoothly and is far better designed.
Unfortunately, I’m stuck with CVS now as my plan’s pharmacy benefit manager.
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