Slow order refill…
It took me 1 hour and 5 minutes to get my last refill ordered… This is not acceptable in my book… If Accredo do not get this improved… customers will leave… They are not the only speciality pharmacy on the block… We will see if this improves…
SGSlow Poke Girl
The worst. Embarrassingly poor.
Someone should tell ACCREDO they’re in the health care business. They couldn’t be less concerned with patient access or success. Their automated system will throw up road block after road block in reaching a real person -AI and health care are a dangerous mix. As others have commented, I’d give them zero stars if possible.
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DDifficultdoesnthelp
This pharmacy has been AWFUL to deal with!
We had to switch to this Pharmacy because my husband’s place of employment made the change. Our previous Pharmacy ran so smoothly. With this Pharmacy I have had to fight to get medication on time and for some reason they have no clue how to connect a second insurance. We finally got the co-pay down enough to where the second insurance doesn’t matter and I’m done fighting. I have spent several hours on the phone with these people and get nowhere! I do not recommend this Pharmacy to anyone.
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Ffanoffixerupper
Payments
I do not owe for the last two months. August was on my HFS benefits and last month a charge card.🤬🤬
IItsalaf
Horrible
I can log into the website much more easily than the app. Every time I try to log into the app it says my username or password is incorrect but when I use the same login credentials on the web version I have no issues
Kkaters93
